CommUnityCare: Hancock Walk-In Care

Category: Medical clinic in Austin, Texas

Address: 1000 E 41st St Ste 925, Austin, TX 78751, USA

Phone: +15129789940

Opening hours

Sunday: 7AM–8PM

Monday: 7AM–8PM

Tuesday: 7AM–8PM

Wednesday: 7AM–8PM

Thursday: 7AM–8PM

Friday: 7AM–8PM

Saturday: 7AM–8PM

Reviews

Maria Perez

Sep 27, 2022

Very bad experience, the person at the counter was rude, she arrived, I greeted her, I asked her, excuse me, they attend without an appointment, she annoyed me, she tells me no, here it is always by appointment, I told her that my doctor from another clinic had sent me there and she said yes, well, not here they send others to suffer from that and it's not like that and well after putting up with their bad temper I almost fell from the pain that I brought😒😒😏😒😏

eric eagle

Sep 27, 2022

place gets very, very busy in the morning and things take time for everyone. i showed up at 6am, others arrived and formed the line around 6:40. The staff was great with me, some of them that have probably worked there a while are def a lil more stern but the things they have to deal with and the volume of people and just general environment of any health care place, i can very much understand if it’s harder to remain at the highest level of enthusiasm. Though half of them are incredibly friendly, and the rest isn’t at a level that i judge them or feel especially a direct poor interaction with. basically jobs hard and i understand and if you show them understanding and patience then kindness will be received back. overall i was very happy with the level of care, attention and service i received and recommend them for anyone that is financially restrained and needing quick, quality care

ANN S

Sep 26, 2022

Read all these bad reviews but decided to come in anyway. It was not too bad at all! I didn't really have a long wait, the staff were not rude though they did seem a bit new or clueless. My check up went well and they gave me whatever test I needed and listened to what I had to say. In total I waited about an hour, which did not seem long to me considering this is a walk in clinic. I think people forget that.

Josue Garduño

Sep 20, 2022

It closest at 8 pm went there at 7 pm they said that they were not taking more people that they were waiting for the people that it was inside to leave to close. So why said close 8 pm if not gonna take more people after 6 or 7

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Questions & Answers

Does anyone else have been having an issue with reaching someone via phone? I’ve been on hold for an hour and 20 minutes!

Liz Garoutte | Oct 3, 2020
Yardeli Ulloa | Oct 3, 2020

It's happening to me right now, I don't think they'll answer me after so long I've waited

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Do they do any extraction at this location

Sarah Peoples | Oct 4, 2019
Yellow Moon | Oct 4, 2019

No

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They can put more trained people because the lady who was on Sunday February 24, 2019 was falling asleep and made me wait 4 hours

Adrian Gonzalez | Oct 4, 2019
Hillary Bjerke | Oct 4, 2019

I'm SOOOO SORRY u had to wait☹... unfortunately that's Community Care-B.S. BIGTIME!! God Bless!!xo

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Can I get a vaccine shot there? I'm walking so that's important. I work during the day. Anything for Saturday or Sunday? I've trird online stuff but it doesn't work. I'm 66 and tired. Help?

C Judd | Oct 3, 2021
Vontenette Robinson | Oct 3, 2021

The Comm care are offering Covid shots since you are 65 and older just call them and make appt

I have called them three times currently on hold again for 10 min now last call was 30 min

Ciada Hayes | Oct 3, 2020
Karen Black | Oct 3, 2020

Are you asking if they're open on Saturday's?

Do you do std and sti testing free

Travis Denham | Oct 3, 2020
Monica Saavedra | Oct 3, 2020

we do not do STD testing at this location.

Do y’all do pregnancy test but with blood and not urine?

Bianca Torres | Oct 4, 2019
Michael Bates | Oct 4, 2019

No clue. Call them.

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My feet and hands are tingling y is this happening?

Eric Weston | Oct 4, 2017
tinger Rivss | Oct 4, 2017

Maybe stress

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