Microtel Inn & Suites by Wyndham Chattanooga/Near Hamilton P

samiam griffin

The location seemed good. There are other nice motels on the block, but there are a lot of homeless and questionable looking people on the grounds and in the motel. The rooms are horrible! Nothing is clean. Furniture is falling apart. The TV in our room didn't work and didn't have a remote. The desk attendant gave us a remote, but it didn't work. She said that maintenance would have to program in and she would send him to fix it shortly. He never came and she didn't have his phone number. We went out for a couple of hours, hoping he would show, but when we got back to the room, nothing had changed. I talked to the woman at the desk and she said that she would give us a different room. The new room was in the same condition, but this one had a small fridge and the TV worked. Service was very rude. We were asked repeatedly if we had a room there. Housekeeping did not clean the room while we were out. We asked for clean towels and were told that we would have to take our dirty ones to exchange for clean ones. When we took them to her, she made us take them to the laundry room. I am surprised she didn't want us to wash them too. I could say more, but I think you can get the point.

Savannah Crittenden

This was by far the worst hotel I've ever been to. As soon as my family and I walked in, we smelled cigarettes and weed. The lady at the front desk was not very friendly and as we went up to our room, the cigarette and weed smell only got worse. Stopping in the doorway to our room, we looked at the carpet and there were splatters of red-brown stains that looked like blood. We go into the room and the sheets are dirty as well as everything else in the room. We immediately decided not to stay and went back to the front desk. The only thing that the lady had to say to us was that we could not get our money back because we checked in after 6pm.

Eric Hall

walking in, there was a customer literally screaming and cussing out the front desk girl. I assume they were a couple and that's embarrassing. my wife and I got checked in, and the elevator smelled like cigarettes in a non smoking hotel. upon entering the room, their cleaning supplies, brooms, vacuum cleaners, etc were still in the room. I went back down stairs to let them know. the same guy was again yelling at the front desk lady about his personal issues with him and her. they send someone up there with me, he takes out the items. my wife informed me that there is only 1 pillow for 2 people for a queen size bed. I asked the man and he said "no there isn't anymore pillows" I check out the room, there is cigarette burns throughout the room and the furniture, and again it's a non smoking hotel. throughout the night, we hear people screaming in the hotel for no reason. waking up this morning I was looking forward to breakfast. all that was there was water, apple juice, orange juice and coffee.... and this was at 8 am... I finally had enough and started to take my stuff to the car, as I held the door for TWO employees none said thank you to me which is rude. I will not return. I know this is privately owned by KBROS. I will not back to any of their owner hotels

Sterling And Friends

This place is an absolute travesty. I recently stayed there and the hallways stunk of weed and the sheets stunk of cigarettes. The bathroom felt damp and the tub was dirty looking on the bottom. There was tape on the ceilings like there had been a party. The carpet had while splotches and due to the room conditions I was scared to pull up the sheets but I should have. I woke up with bumps all over so I’m convinced they have bed bugs and or fleas because a lady in the lobby had a dog. Whatever you do don’t stay here. Find someplace better. This hotel is more like a motel and isn’t in any condition to be open period!