South Carolina Department of Social Services - Charleston County

Category: Department of Social Services

Address: 3366 Rivers Ave, North Charleston, SC 29405, USA

Phone: +18439539400

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Marie Thomas

Sep 28, 2022

Ms. Gibbs.. I am still being harassed today!! You should of read who checked my mother into the hospital and confusion thereafter...that person, not me was the caretaker..I thought you or agency should know.... May God bless you all....

Isabel Alexander

Sep 24, 2022

Tiffany was quite helpful with answers for a friend.

Mujaheed Ali

Jul 22, 2022

I understand that the world is changing and most things are done by internet. For people who cannot just up and go to the dss office or know how to use the internet, what is we to do? I called regularly and can never get no one on the phone or the phone would just hang up. How is we supposed to get help?

Brittany Johnson

Jul 1, 2022

I must say, most of the people working here have an attitude problem for absolutely no reason. The customer service is horrible as well.

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Questions & Answers

I don't know how much they make,but I guarantee it's too much.Extremely poor service and never; I repeat NEVER answer the phone!

Frankie Hinze | Oct 3, 2018
Tina Washington | Oct 3, 2019

They are the most laziest people to gave a job.long lines nasty attitudes horrible disposition.. ..

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Are you guys ok with these terrible reviews?

Michelle Power | Oct 3, 2017
sarah sprovero smith | Oct 3, 2018

Apparently so. DSS is a disgrace.

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My mom needs to make a change of income to receive an increase of food stamps ...I've called the local office and the DSS call center and no answer....what do I do now??

Tina Green | Oct 3, 2018
Chloe Gantt | Oct 3, 2018

You have to go down there with proof of your income decrease. It has to be documented. You cannot do it over the phone. Only in person or by mail.

Ok I'm confused as to why would you give me your number and tell me to call you should I have any questions or concerns and when I call I get NO answer but everyone has an extension to call only to receive no response it's been almost two weeks

slied grant | Oct 3, 2019
Alane Yoder | Oct 3, 2019

Ask to speak to your case workers supervisor

I am coming from out of state. I am on a family violence situation. I have an emotional support dog. I left with just a bag of cloths. Nobody will answer my phone calls or return my calls. How do I get there help

jenifer laymon | Oct 3, 2019
Andrea Brown | Oct 3, 2019

Maybe you can go to tri-county ministries they are located across the street from the DSS office they help with clothes food and assistance like help paying rent... Medicaid and probably more.. Hope everything works out...

WHAT'S THE WEBSITE FOR DSS

Lathronia CookieLyon Johnson | Oct 3, 2018
Reynaldo Acosta | Oct 3, 2019

Des.sc.gov

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Can I apply for food stamps online

Linda Gannon | Oct 3, 2018
Liz Hudson | Oct 3, 2018

Yes you can go to the website scmapp.sc.gov

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I ply for stamps on line.

Nola Welcome | Oct 3, 2018
ɱεlαɳเε ɱ | Oct 3, 2018

Yes

There is no answer at any of the DSS numbers!!

Yasha Yasha | Oct 2, 2021
Tavarius Footman | Oct 2, 2021

Go to the one on rivers

Can you walk in a file for snap in person

jason wilson | Oct 2, 2021
Terri Stith | Oct 2, 2021

No,just pick up an application/drop in mailbox out front

They need a new group of workers. If they arw making minimum wage I think personally thats too much.

Amy Trejo Sanchez | Oct 2, 2020
T*Bone | Oct 2, 2020

Like most others, I'm sure they would like to earn more, be better trained and receive your patience while they do the best they can with what they're given.

I lost my snap card if I come to the office will they give a emergency card?

Milly Orellana | Oct 2, 2020
Aisha Muhmmhad | Oct 2, 2020

Not sure you might have to wait for them to mail you a new card

How do I get a copy of my SNAP award letter?

Cindy McGuckin | Oct 2, 2020
Misha Doctor | Oct 2, 2021

Go to the main office on Rivers and request a proof of benefits statement for food stamps. They will give it to you.

What is the fax number for the dss

Garfield Grant | Oct 3, 2019
Misha Doctor | Oct 2, 2021

Charleston county DSS fax is 843-953-9620.

Hi what’s the fax number to Charleston County DSS

Tiffany Hardaway | Oct 3, 2019
Alphonso Rogers | Dec 6, 2021

Charleston County dss fax number.

Can this office print an ebt card at the office

Shekere Jones | Oct 3, 2019
James Maffett | Oct 3, 2019

Nope

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I haven't gotten anything . I've called multiple times. Never received a debit card or anything. The machine says that payments have been dispersed but where?

Terrah Haynes | Oct 3, 2019
Jenise Jordan | Oct 3, 2019

They can't give you a replacement card. They can order one for you.

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Can i apply here for the medicaid of my child ?

Angela Garcia | Oct 3, 2019
Crystal Rouse | Oct 3, 2019

Yes. Its easiest to apply online so that your information is already in the system before visiting.

Is the government open tomorrow?

Temoka Hampton | Oct 3, 2019
Crystal Rouse | Oct 3, 2019

The SC Dept of Social Services will be open tomorrow. It was closed on January 1st and reopened on Weds January 2nd

What do I need to apply for food stamps?

colette hostetter | Oct 3, 2018
Edward Keith | Oct 3, 2018

That is correct.

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Is this the office where I can go to a Medicaid annual form so my coverage won't get stopped ?

Jasmine Jenkins | Oct 3, 2018
Barbara Long | Oct 3, 2018

no. this is the dss office in Charleston county. if you can go on line to DHHS then you can recertify there. that's the easiest way. if you feel the need to talk to a real person then you can come into our office and talk to the Medicaid worker that is employed here.

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Is this where you come to get child support started

randy poindexter | Oct 3, 2018
Barbara Long | Oct 3, 2018

No this is not the office to come to to receive or to pay child support. In order to get child support started you would have to go through the family court system. There is a Child Support Enforcement office located near us but that is for established cases whereby people have already been court ordered to pay. Please go online and search for Child Support Enforcement in the state of South Carolina for more answers and particularly for your county.

Do transgender children still receive childsupport if the have changed their name.

Michael Pierce | Oct 3, 2018
Barbara Long | Oct 3, 2018

I don't work in the area of snap but I would not think that anything would change. Just because the name changes doesn't mean the biological relationship does and that's what child support is all about a parent paying for his or her child regardless of what their name is or whether they are transgender. Now the only thing that would change would be if that child was legally adopted by someone else which gives that child a different name then that person adopting that child would take on the role of responsible parent and the biological parent would no longer have legal rights including having to pay child support.

How do Inply for food stamps on line.

Nola Welcome | Oct 3, 2018
Liz Hudson | Oct 3, 2018

Go to the website scmapp.sc.gov

How to apply for snap

J Adams | Oct 3, 2018
Chloe Gantt | Oct 3, 2018

Head to the Department of Social Services

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I receive food stamps and need to change my address

Teresa Bailey (TC) | Oct 3, 2018
Kay Rowland | Oct 3, 2018

I changed my address online.

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