Silos South End

Category: Apartment building in Charlotte, North Carolina

Address: 131 Poindexter Dr, Charlotte, NC 28203, USA

Phone: +19803372930

Opening hours

Sunday: Closed

Monday: 10AM–5:30PM

Tuesday: 10AM–5:30PM

Wednesday: 10AM–5:30PM

Thursday: 10AM–5:30PM

Friday: 10AM–5:30PM

Saturday: 10AM–4:30PM

Reviews

Gilles Seumou

Feb 4, 2022

The towing process here is so dumb. I parked here while visiting my friend at night. My friend put the guest pass on my car while I was upstairs. I come downstairs and my car is booted. I am confused while my car got booted given that I have a pass, it turns out the pass fell after he put it and that’s why I got booted. I called the number and they said I have to pay because it wasn’t displayed properly. I asked them can I wait till tomorrow to talk to management about this situation and they told me no because i will get my car towed overnight. I am very upset that I have to pay $160 when I had the pass. You will never see me come by here or even recommend my friends to stay here. I feel like the company they hired to do parking checking is a bit predatory. They didn’t even give me a chance to talk to management tomorrow about my situation.

Leigh Moss

Nov 16, 2021

UPDATE: Working with Christopher in the office from our move-in to our move-out has been nothing short of awesome. He is super responsive, helpful and kind and I really really appreciate him! If you can, definitely work with him when you move! I moved into a townhome at the Silos in November and have LOVED my experience so far. I don't have a lot of interaction with the staff but the little I have had has always been super nice and helpful! The townhomes are beautiful and the location of the Silos is ridiculously perfect. Its walkable distance from literally everything in Southend and if not, just hop onto the light rail anytime. ALL my neighbors are awesome and i've even become friends with some of them. Super great place! Pros: Close to everything (prime spot). Right on the lightrail. Updated features in the homes. Attached garages for the townhouses. Super dog friendly. Nice staff. Awesome amenities. Cons: Some appliances in the homes are insanely cheap: this is by far the cheapest dishwasher I've ever had renting and the sinks and water pressure are pretty terrible as well. Those are two things I think could definitely be improved for how nice everything else is and how much we pay a month to live here. Other than that its worth the money and the community is bomb! CHECK IT OUT!

Jesse Mattingly

Aug 4, 2021

Great management. Great product. Great community!

kunwar shukla

Jul 9, 2021

Staff is very nice, friendly and super quick in resolving issues. I wanted to give 5 stars but i had issues of noise coming to my apartment when i first move in and have to change apartment again so it was hectic plus paid twice for electricity and move and all. Apart from that a great location, good cooperative staff, excellent service, amenities are almost new. I recommend this place any day.

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Questions & Answers

Is there secure 24/7 package access?

Silos South End | Jul 4, 2022
Silos South End | Jul 4, 2022

Packages go to doors of apartments, mail lockers for USPS deliveries if the package will fit, or the leasing office.

Is there a garbage disposal in the kitchen?

Silos South End | Jul 4, 2022
Silos South End | Jul 4, 2022

Yes, except in ADA apartments.

Is there reserved parking?

Silos South End | Jul 4, 2022
Silos South End | Jul 4, 2022

No, parking is first-come, first-served.

How are needed repairs reported and addressed?

Silos South End | Jul 4, 2022
Silos South End | Jul 4, 2022

We have an online portal that residents can put in work orders, or they can call/email the office.

What is needed to tour an apartment?

Silos South End | Jul 4, 2022
Silos South End | Jul 4, 2022

We require a valid government issued photo ID per person on the tour

Is there a pet deposit?

Silos South End | Jul 4, 2022
Silos South End | Jul 4, 2022

We require a $350 pet fee for one pet and $450 for two. The FAQ page on our website further explains our pet policy including breed restrictions.

Is renter’s insurance required?

Silos South End | Jul 4, 2022
Silos South End | Jul 4, 2022

Yes, we do require renter's insurance.

What are the income and credit qualifications?

Silos South End | Jul 4, 2022
Silos South End | Jul 4, 2022

We require income to be 2.75x the base rent, and all prospects must pass a safe rent screening process.

Is there high-speed internet/reliable cell service?

Silos South End | Jul 4, 2022
Silos South End | Jul 4, 2022

Yes, we have a Spectrum technology package with high speed internet, and cell service is reliable.

Is the community non-smoking?

Silos South End | Jul 4, 2022
Silos South End | Jul 4, 2022

Smoking is not allowed indoors at our community.

Is the fitness center 24-hours?

Silos South End | Jul 4, 2022
Silos South End | Jul 4, 2022

Yes, our fitness center is available 24-hours.

Are furnished apartments offered?

Silos South End | Jul 4, 2022
Silos South End | Jul 4, 2022

We do not have any apartments furnished on site, but we do have companies we recommend if a resident needs furnishings.

Are short-term leases accepted?

Silos South End | Jul 4, 2022
Silos South End | Jul 4, 2022

We offer a variety of lease options. Currently, the shortest least term we offer is 5-months.

Are there laundry facilities in the units or on-site?

Silos South End | Jul 4, 2022
Silos South End | Jul 4, 2022

Yes, each apartment home has a washer and dryer included.

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