Carnegie Hill Veterinarians

Joan Lange

Apparently Dr Hess is not as compassionate as she should be. She wouldn't even touch Bella. She called Bella a Down Dog because of her age. A 14 year old dog deserves every bit of care that you give a puppy. It a life. No dog should ever be turned away for any reason. Her license should be revoked.

Adam Kurschat

When it comes to your pet you want your vet to care for them as much as you do. You can read negative reviews as I did and scratch your head and wonder. It’s unfortunate those folks had an experience that was less than ideal. However, spend two minutes in the lobby and you can observe the caring and kindness this office operates with. Not only did every pet get hugs and kisses by the staff (even the insanely loud disturbing ones) but when it came to my questions which were obviously basic and had been fielded by the staff a million times, it I felt their attention and care. No… nobody held my hand and praised my pup and stroked my back… what they did do is gove me all my options, worked with my budget and employ a staff that are clearly infatuated with animals and their well being. I even overheard an interaction the staff had on the phone that ended and they said to the co-worker of theirs “she was asked to pay (blank) that’s not fair, I’m not asking them to do that. While they aren’t handing out discounts it was clear this office cares about their service as well as our pets. They go above and beyond and have knowledgeable people there to provide great care to animals and humans :)

Charis Davidson

At the most recent visit, the practice did not have our scheduled appointment in their system. Some of the vets are excellent and we've received adequate care. However, it's clear that the practice is much better suited for dogs than cats and is not equipped for senior cats or their complex health issues. They are currently extremely overloaded- long hold times on the phone, no responses to voicemail or email messages.

CocoChanel

where is Johnathan? He was amazing, sweet, understanding and lovely would hold your pets. He should have been a vet assistant but was behind the desk and yelled at by the owner when he worked there. Where is he?