The Worthington Renaissance Fort Worth Hotel

Cassandra Williams

Day 1 and thus far it has been subpar. Loved that I could request an early check-in and was able to check-in through the app. Which I did. When I arrived to pick up my keys, because the app was not working, they needed my credit card. Apparently the front desk folks knew their credit card machine was not working and instead of directing those of us in line to manually enter the number, we were left with contacting our credit card companies to resolve their processing issue. It was only after we waited on the phone and spoke with customer service did we learn what the hotel staff knew-- the issue was the hotel's!!! Manually entering the card worked with no issues. I get to my room to learn I was given 1 key for a 2 guest booking and that key does not work!! I regret cancelling my reservation at The Sinclair to book here. Unless something changes to erase this memory, this is my last stay. That rant is over. The room is spacious. The west facing "view" is what's in the pictures. I am hopeful that next 1.5 hours will result in an improvement of this experience. We will see.

Megan Lewis

We requested engineer services 5 times in one day and they were never fulfilled. Our toilet hasn’t worked all weekend. When we went to the front desk they said they would handle it immediately. It’s now 1am and there’s no engineer. Also there’s been hammering and drilling on a broken door since 11:45pm. The front desk said they would stop it immediately. It continued for an hour. 0/10 all the way around. Sheets and rooms were also very dirty!

Erik Kruse

I badly want to give 5 stars but I do have to take a full star away because the room doors are constantly slamming......😡 Not sure why hotels can't install a soft close to prevent this, but I've heard it dozens of times already in less than 24 hours and it echoes very loudly down the long hallways. Super oblivious people staying here I guess. Bring your earplugs! Otherwise, it has a beautiful lobby, friendly staff, spacious rooms which are only slightly dated, and while my sink backed up a little, the shower drained just fine. Fridge in each room (no microwave), effective HVAC system, very comfortable! Can't beat the location here, walking distance to so many restaurants and venues!

Tulsy Gabriela

We stayed here for a few days and really loved our stay. The ladies at the breakfast area were so nice and friendly and the food was delicious. Pretty much all the employees we encountered were great! On our second stay, our AC unfortunately stopped cooling and after maintenance couldn’t get it working, the gentleman at the front desk promptly got us moved to another room. We definitely felt that everyone went above and beyond to make our stay wonderful. The hotel is smack in the middle of so many shops and restaurants it made it easy to walk across the street for a dinner date. Besides the service, the room itself was very spacious! I’ve attached pictures of the rooms we were in. 10/10 would come again.