Stevenson Family Health Center

Category: Medical clinic in New York

Address: 731 White Plains Rd, The Bronx, NY 10473, USA

Phone: +17185898775

Opening hours

Sunday: Closed

Monday: 8AM–8PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8AM–8PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Koh Azure

Sep 23, 2022

This review is specifically for the Dental services they offer: Don't call to set up an appointment. Seriously, you have a better chance walking to their front desk and scheduling it there. The chance of someone getting to the phone is slim to none. I'm not sure what is issue is with that, but seeing as how other people has had issues with it. They should get that resolved sooner rather than later. People really need to get to their dentists and it shouldn't be a struggle to do so.

Elizabeth Jimenez

Sep 21, 2022

I told them I needed a paper filled out and it’s been 10 days since then. When I called I was told that they haven’t filled it out yet and to wait another 7-10 days even when I told them I need it for school.

Nay Khalifa

Aug 24, 2022

Let me tell these people here idk what to think bout thing they take FOREVERRRR with everything they do when u call they seem to have a little attitude they never answer messages on mychart this place is the worse

Felice Mallette

Jul 21, 2022

Terrible you will die waiting on an appointment with them they now choose days when you can walk in everytime you get use to one doc there no longer there you have to start all over with a new Doc nothing is consistent there just all around poor service

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Questions & Answers

Around what time does walk ins stop?

keshane harris | Oct 3, 2018
Christine Trumpet | Oct 3, 2018

Around 4pm is the last walkin. After that appts only being taking in

Is there a dentist office?

Jessie Ortiz | Oct 3, 2018
Christine Trumpet | Oct 3, 2018

Yes there is

Phones to the clinic hasn't been working in a couple of days what's going on?

Charmaine Simmonds | Oct 2, 2020
Christine Trumpet | Oct 2, 2020

I will be honest with you im not too sure. But when i go in Thursday I'll find out what has been the issue. Was you able to use mychart ? And i know the dental side does not use mychart which they should.

Can i do walk in for hiv test and get the result same day ??

Gladys Rodriguez | Oct 3, 2019
Rick R | Oct 3, 2019

Yes

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do you take walk in on a sat

Urdynelly Negron | Oct 3, 2019
Sib Ahmed | Oct 3, 2019

Yes I think so but it is better you to call them to ask.

Are you open Saturday

Zulma Rivera | Oct 3, 2019
Latoya Cameron | Oct 3, 2019

Yes open on Saturday

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How much for a physical

Mr 123Regular | Oct 3, 2019
Christine Trumpet | Oct 3, 2019

If you have Medicaid is free of charge if you don't have Medicaid they will help you wouldn't get Medicaid and or Medicare. Same goes for dental as well.

Do they take walk in

latoya mckay | Oct 3, 2018
Christine Trumpet | Oct 3, 2018

As far as dental care that's all by appointments and health insurance coverage if you have any if not they can help goes for the clinic for all ages. Same goes for them. They will help if you don't have any kind of health insurance to pay. They do take walk ins til 4pm. They close on Sundays

I am so piss off, my doctor which I like her, made a mistake on the date now I have to Waite 3 to 5 days to get it corrected, I need some information on how to handle this matter

charles sanders | Oct 3, 2018
Christine Trumpet | Oct 3, 2018

You can speak with the director or the supervisor. But due to she may have so many patients and not so many doctors be in for they patients. My main suggestion is just try and message her on mychart and see if she can correct that small mistake right away. Or you can call to speak with the head director at that facility there. To address your concerns about this current situation. Some doctors barely be getting to the messages due to so many patients and being backed up on they schedule

Do you take out a tooth the same day

Venus Feld | Oct 3, 2018
Christine Trumpet | Oct 3, 2018

Well i just started going to that dental office. I have never got my teeth pulled from them before. I do believe wen it comes to a loose tooth or they have to pull it out yes they pull it out same day give medication thats sent directly to your pharmacist for pain and ask u to come back in 2 to 4 weeks or a month

I tried calling for a dentist appointment for my daughter but no one ever picks up. Can someone please direct me or is it best I stop by in person?.

Susan Acosta | Mar 6, 2022
Cassandra stewart | Mar 6, 2022

Go in person. You will not get any one on the phone.

Are you guys giving booster shots as well?

lori barrett | Jan 5, 2022
Jessica Arecco | Jan 5, 2022

Yes. Their giving boosters. But their quality is very low. So call consistently cause some know what there talking about and some think they know what there talking about.

ARE THEY GIVIN THE FPIZER VACINE

Janet Santos | Oct 2, 2021
N B | Oct 2, 2021

Yes they are i believe in downstairs and at the back by pharmacy but outside

Is there an ophthalmologist at this location

Chandrawatie Nazirahmad | Oct 2, 2021
Tazzy Boy | Oct 2, 2021

No, they'll refer you to one though after they verify what you need done. 💯

Do I need an appointment for COVID testing?

Frances Javier | Oct 2, 2021
Cashandra Brown | Oct 2, 2021

Yes

Are therapy sessions conducted in person?

Joanny Nunez | Oct 2, 2021
Cashandra Brown | Oct 2, 2021

By zoom

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Can I do my covid test on a saturday

Teresa Rodriguez | Oct 2, 2021
rashawnt mack | Oct 2, 2021

I don't know Teresa for sure I would think you can though if they're testing Monday thru Friday. I would call and ask.

Is doctor quires still working there

Janet Santos | Oct 2, 2020
maria pimente1230 | Oct 2, 2020

No his not, but they have an amazing team lead by Dr. Pumarol follow by Dr. Shiff and let's not forget Dr. Mathai. They are the best at what they do.

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Do they accept Health First?

Blessed TJKAG | Oct 3, 2019
Christine Trumpet | Oct 3, 2019

Yes they do. Without a doubt they sure do take Health First

Sonograms & MRI available?

Stina Ash | Oct 3, 2019
Unique Copeland | Oct 3, 2019

No, you have to see a doctor there and they will give you a referral to have one if you need it.

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Is this place a good spot to go for the first time. Specially for pediatric care?

Mrs. Antoine | Oct 3, 2019
Chris Cosme | Oct 3, 2019

Yes it is and the staff are great

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hey when time is walk in

Gladys Martinez | Oct 3, 2019
Jeffrey Espinal | Oct 3, 2019

You will need to walk in and ask if can be seen by the doctor. Also, it depends on other patients scheduled appointments. Overall, there's a chance that the doctor will decline your request.

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Do they take Aetna Medicare

Alice Johnson | Oct 3, 2019
Rick R | Oct 3, 2019

I believe they do but definitely call first

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I have called this place repeatedly to fill my prescriptions for insulin and they refuse to do it. They told me I have to come in first before they fill it, I told them because of my work schedule that I can’t. I need my medicine.

james lagier | Oct 3, 2019
Christine Trumpet | Oct 3, 2019

Do you have mychart its way faster than going in person. Go in person takes longer. I signed up with mychart when they started that process to keep in touch with them request refills make appts and keep eye on my medical records

Do they have spanish speaking doctors

Janet Santos | Oct 3, 2019
Rick R | Oct 3, 2019

Yes

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Does this place have spanish speaking doctors

Janet Santos | Oct 3, 2019
Esteban “ManifestedSonofGod” Hernandez | Oct 3, 2019

Yes, there is one female doctor that speaks Spanish.

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Is there anywhere i can get free dental care

Willie Johnson | Oct 3, 2019
Sib Ahmed | Oct 3, 2019

Only if u qualify for medicare or medicad.

What insurance do you except

Lisa Lopez | Oct 3, 2019
Sib Ahmed | Oct 3, 2019

I think they accept all the insurances but it's best to call them to ask about insurance.

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How can I possibly contact my doctor ? He told me to sign up for the mychart app and send him a message and still no response and really need a referral for an MRI scan.

Rafael V | Oct 3, 2019
Sib Ahmed | Oct 3, 2019

You can also call the Stevenson family center and asked them to help you

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I’ve been trying to reach my doctor here for 3 weeks about being a referral for an MRI. They suggested to use the MyChart app, but do you even use it ? I haven’t gotten a response at all.

Rafael V | Oct 3, 2019
Sha RuinsEveryhingBlair | Oct 3, 2019

Yes I use it however I would recommend calling or going in before your referral expires Also alot if the doctors have been l vacation as th holidays are bere

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How do I get to my lab results?

Donna Reese | Oct 3, 2019
Sib Ahmed | Oct 3, 2019

You just go in and ask for them

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Does the gyn hv walk INS

Damayra Rivera | Oct 3, 2018
Latoya Cameron | Oct 3, 2018

Yes they do

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Why doesn't anyone answer the phone for appointments?????? I call and it rings and No One answers!!

Ruth Diaz | Oct 3, 2018
Christine Trumpet | Oct 3, 2018

Did u connect to the right one. And some of them be stepping away from the desk. I been going there for years and I had no issues when I called. Do u have the app. Mychart my health app

Can I get a Doctors note?

Jorge Perez | Oct 3, 2018
Christine Trumpet | Oct 3, 2018

Yea just ask ur doctor for one and they will provide one with no issue tell the doctor whats the note for and the same day before u leave they give that note to you

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