Walmart Auto Care Centers

Mari Callari

Never answered the phone

jill cicero

I was stuck on the side of the road with a flat trailer tire, trying to call all the local Walmart stores so my MiL wouldn't have to drive around looking for a tire to bring us. I was on the phone for over an hour with every extension just ringing and ringing. Only the pharmacy picked up but said they "couldn't" transfer my call to the auto department or the manager, we'd have to call the main line. Another person on the Covid-19 extension tried helping by getting me a direct number to the manager of one of the local stores, after I gently apologized for disturbing him because he was at a general line, and not local. He was sweet, but the number he gave me was for a vision center a hundred miles away. 🤣🤣🤣 So, be warned that apparently the new MO of Walmart "customer service" is to not actually provide any of it.

giselle chavez

HORRIBLE!!! When i got here 7:45am my car was the first one outside and they weren't working on any other car. Went through all the check in process with Jean while at it i asked him if they did headlight installation and he said no only repairs mind you repairs are $25 per vehicle and istallation is only $7.95 per light and i just needed one since i had my own bulb. It took them 2+ hrs to change my 2 front tires because is more the time that they waste talking, screaming and gossiping that actually working.They started working on my car at 10:00am. I went back to desk and asked the guy that was there at the moment which is one of the techs why i was told no installations are done in this locatiom and he looked confused and ended up telling me that Jean is not a tech thats why he didnt know about the installation, but he clearly knew to offer me the most expensive service while having a tablet on his hands with all the services they provide. This was my second time coming here and last. What a horrible service and experience

IslandEmpress Mulcare

I had a wonderful experience Jean was top notch and the gentleman at the register went above and beyond and my vehicle was ready much earlier than anticipated.