Pottery Barn

Marty Kirkley

Beware of buying the Open Box Items! The message prior to adding the items to your cart state that these items may have "minimal wear" since they are returns. The items that are shipped are hit and miss! Most of the items are beyond use and should have been trashed. Most of the merchandise is not worth donating however, they will sell these items to you regardless of the condition and do not offer credits or refunds. If you call customer service to let them know that the item you received is damaged beyond use, they will tell you too bad and that you are basically stuck with it. The representative that I talked to told me that I could do whatever I wanted to with the item since it was mine or to throw it away! Good luck if you chance this buying experience!

Brad Cejka

Pathetic customer service, missing pieces on an order, and the worst designer on earth. Can I give them 0 stars??

D Kue

Love the furniture and the staff is so friendly.

Melisha Welcsh

Ok