St. Luke's Behavioral Health Center

Category: Hospital in Phoenix, Arizona

Address: 1800 E Van Buren St, Phoenix, AZ 85006, USA

Phone: +16022518535

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

L. Amador

Sep 17, 2022

This hospital will leak your information without following the HIPAA laws in place. This hospital gave my medical information to a party not listed on my release form and the doctor Michael Carlton took a suggestion as a diagnosis from this person that impacted my life for over 10 years. The diagnosis was NOT correct and I was forced on medication that harmed my body. When I contacted the board about this behavior they only said “sorry” . I had to file a complaint with OCR know your rights before you step foot in this hospital they will trample them if you don’t know. Beware… they are NOT HIPAA COMPLIANT! Check your records, read what these doctors are putting in your charts they will make fun of you thinking you’ll never read what they wrote… UNPROFESSIONAL

Michele Sigelnski

Sep 12, 2022

Grateful to have St. Luke's as a community resource for people in crisis. Getting someone into treatment is not easy. Thankfully their community engagement team made the referral process simple and the people I referred got the help they needed.

James M

Aug 30, 2022

Very very bad experience. My neice was in their about a month ago and she explained to me that one of the Techs who worked there named Nay. Would be RUDE!! to her almost every time she came in. She would tell my niece her mom doesn't love her or nobody loves her and even at times "at least I've got a mom". You guys need to hire better people !! And listen to these kids when they complain on those Techs of yalls !! Shame on this place yalls! You guys are in there tearing those kids down when you guys are supposed to be there to help! Shame on this place!

Loving Life

Aug 11, 2022

Definitely feel St. Luke’s is turning around for the better. The food has improved significantly. Front desk staff are extremely helpful & pleasant. Would recommend to friends & family if needed!

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Questions & Answers

Do I need insurance to get into detox? I'm coming off of a very large amount of heroin (IV) I've been to CBI twice in the last 2 months... I just can't stay sober and their 3 to 5 days just doesn't seem to be long enough for me. Any help please!

Michael “Mikey” Frey | Oct 2, 2018
Kaley Huber | Oct 1, 2021

Probably.

Which government agency can I report paitent conditions at St. Luke's Behavioral Hospital to?

Vitas Zukowski | Oct 2, 2018
Peer Advocate | Oct 2, 2019

Ombudsman is more of a liaison type role. You can report to your insurance; you can also report to the department of health. That’s where I would start.

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Reviews from ones who’ve been treated for bi-polar and schizophrenia disorders here?

C MP | Oct 2, 2019
Peer Advocate | Oct 2, 2019

Are you asking about inpatient or outpatient programs (there are 2 divisions of outpatient care)? It ultimately really depends on the individual: what help they are seeking or whether they’re really seeking it on their own, how severe the episode is, and honestly, whether this is a new process for them.

As I'm detoxing will they be able to do anything for my abced teeth

Taylor Geiger | Oct 2, 2019
Bruce Kranzler | Oct 2, 2019

You have to see a dentist for that.

Is there a special # to call for phone in there

Kandice Judd | Oct 2, 2019
Peer Advocate | Oct 2, 2019

What number are you looking for? Here’s a link to the phone directory. Just scroll down to the very bottom: https://www.stlukesbehavioralhealth.org/contact-us

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Do you take access, I ve been suffering from depression and its getting worse almost terrible thoughts

Rachael Lee Cox | Oct 2, 2019
Jessica Delgado | Oct 2, 2019

I believe they do accept ahcccs. Please call them. You can also enter through the ER for an emergent evaluation. God bless you Rachel. Keep praying, never stop.

If someone is a sex offender and needs help with a drug problem is there any place that would help him?

Aggie E | Oct 2, 2018
BLACKSTAR00212 | Oct 2, 2018

Yes they have a behavioral health care place at st Luke's hospital's

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My son, who is 56 yrs old and a drug addict, needs help. He insist someone is after him even the police. He says there are little transmitters comi.g out of his skin that the police shoot at him. I dont know what to do. Can you help. ( I'm 81)

Suzanne Jenson | Oct 2, 2018
Leon Herbstreit | Oct 2, 2018

You can have him transported to an urgent psychiatric care facility by the police and have a petition filled out stating what your concerns are and his inability to care for himself and his harm to self or others. He will then be admitted somewhere, hopefully.

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Is there a long waiting list 85 beds i would imagine no but what do i know

Virginio Mello | Oct 2, 2017
Matthew Bühl | Oct 2, 2017

Hang tight yes there is a waiting list but they will get you in there. If your really going through some bad times. You can always go to the Maricopa County Hospital tell them you feel like hurting yourself or someone and. They will hold you over till saint lukes can get you. I dont recommend going the county hospital route unless your REAAAALLLYY. Going through it. Just hang tough fhey will help you its worth a little wait

I have a relative who is a drug addict and now seems to have a mental problem as he is paranoid talks to himself and says incoherent things. He refuses to get treatment. I am not sure how to help anymore.. Any advice?

joxie62609 | Sep 1, 2022
Dyani Johnson-Cordray | Sep 1, 2022

I'm the relative of a current inpatient. It's tough when someone is an adult & refuses help. But there are circumstances where a person can be hospitalized against their decision to be, for their own safety. If the paranoia & drugs are putting your relative in immediate danger, you can call a non-suicide crisis line & find out if they can get the ball rolling in getting your relative the help they need. If it's not an emergency, the only thing you may be able to do (painfully) is stay back, be there to support & comfort (but not lecture -- that might make you look like "the enemy"), & wait until it becomes an emergency, & then have those crisis lines in your contact list (I have 5 diff #'s!). All the very best of luck for you & your family, truly. It's so, so hard, & you're being very brave.

Is there any patient by name Rena in this hospital?

Kennedy Rashad | Oct 1, 2021
Natupki | Oct 1, 2021

Call the front desk to reach a patient.

Is it a 4 digit code or 5 digit code

Jesse Heavey | Oct 1, 2020
Bridget Naughton | Oct 1, 2020

We don't use the code we were given. We only use the # on the back of our name badge. And it is 4

Can you use their access number to contact the patient

Jesse Heavey | Oct 1, 2020
Suthisa Scott | Oct 1, 2020

The only way to make phone calls or to visit during visiting hours is if you have that number.

What's the cost of ct scan here?

Hitesh Pant | Oct 1, 2020
Brendan Loughran | Oct 1, 2020

This is now strictly a behavior hospital all other functions shut down late November

Does this place allow internet access?

Cassandra Hurlbert | Oct 2, 2019
Josh Ortiz | Oct 2, 2019

Yes

I have Warrents can I take care of them staying here?

Reuben Deliz | Oct 2, 2018
ChrisTina M Trottier | Oct 2, 2018

Sure you can.

Is there any services or outpatient clinics for mental illness that focuses on mental illness needs and that does not categorize the mentally ill with the addicts

Amanda Kelly | Oct 2, 2018
Karla Bass | Oct 2, 2018

Copper Springs in Avondale can address Co-Occuring Disorders. They offer inpatient and outpatient services.

How long. Do they stay there

Tom Ragona | Oct 2, 2018
Peer Advocate | Oct 2, 2019

It always depends, but if someone is admitted inpatient, the average stay is about 2 weeks. This is across the board, regardless of facility. An admission would definitely not be less than 3-4 days.

I have a daughter that is speacial needs and needs help. I called for a bed but haven't got called .will they call me today

Davin Lamberson | Oct 2, 2018
Matthew Bühl | Oct 2, 2018

I cant guarantee you that you will get a call baxk today. However you might so dont give up. In fact keep calling every few hours, as the beds become available all the time. Try to remember they help 1000's of people and do there best to accommodate each person individually. Be patient your daughter will get the help she needs. Good luck to you and your faimly

Can you show up for detox while you are high

Sue Quinn | Oct 2, 2017
Dauphin Hudson Kelly | Oct 2, 2018

People check into detox high thats why its called detox dont let people steer u on the wrong path If your ready and u think u ned it go get it

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Do you help children

Christina Navarro | Oct 2, 2017
Major D Glories Julia Meyer | Oct 2, 2017

Yes, there is one wing dedicated to children. I am not sure what the cutoff is on the younger end though.

How hard is it to get a spot for help there?

Chris Rodriguez | Oct 2, 2017
Kimberly Humphrey | Oct 2, 2018

Can you smoke cigarettes????

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