Social Security Administration

James Smith

Friendly and helpful

Lydia Espinosa

Thanks so much they help me at the first time I apply for my disability they approved thanks God first and West Virginia state

Alana “Lana Helmick” Helmick

They told my husband that even though he can't walk, stand, or sit for more than 20 minutes at a time - and he also has severe nerve damage, panic attacks, and social anxiety that is so extreme that it's a danger to his life because the panic attacks it induces cause horrible seizures - that he's not qualified as disabled because he can still move his hands back and forth (which he hasn't been able to do since half way through the application process because of the nerve damage and the Lyme disease he contracted making his right arm and hand not work at all - it's literally just hanging there dead, basically). They also sent him for a psych eval and it took a total of 10 minutes to sign in AND to see the doctor. So they asked his name, who is president, and had him count back from 20. Seems really comprehensive, right?!?! They also refused to send him to a neurologist to find out how bad the brain damage and nerve damage is. Just flat out denied him and when we tried to appeal the decision, they waited until we only had one business day to fill them out and turn them in. Since we started the appeal process - 3 weeks ago - I have called every single day and waited on hold to try and find out what we need to do and how to get all the new medical records to the appeal board and I still haven't been able to talk to anyone who knows anything more about any of it than I do!!!!! The only reason why I gave a single star rating is because of the woman who helped us at our local office when the whole process was just beginning. If I could talk to her again (since she's apparently the only person in the entire organization who knows how to - and will - do her job) perhaps we could figure out what needs done before we end up freezing to death, starving, or seriously injured by some junkie - since this has drug out over a four year period and we're already homeless and about to lose the very last place we have to stay on and off because the room we've been sleeping on the floor in for the last two months is now getting remodeled into a nursery. We have less than 4 months before we're going to be back in a tent sleeping under bridges. I don't understand how they can't see that he's disabled (even more so than I am, which is really really bad too) - because if there was ANY POSSIBLE WAY to not have to scramble to survive the way we are, then we sure as heck wouldn't be doing these things and living this way for a single day let alone for years now.