Walmart Auto Care Centers

Raquel West

Ok so I called this location this am 6/5/22, to ask about an oil change. A lady answered and said can you pls hold. Ok no problem. 14m 34s later still on hold. So I called on another line same lady picks u. And I say you hleft me on hold for 15m said said ok and how can I help you WHATTT!!! No apologies of anything. SO LISA YOARE WRONG FOR THAT. SOo I just asked for the price of the oil change. But will not be taking my car there. There's other oil change companies. CUSTOMERS SERVICES SUCKS these days.

JS Lawn Service LLC

Had a 5pm appointment. They did not start until 602pm. The men that work there need to learn how to talk to customers. I didn't have an issue but he was very condescending to the woman before me

Jackie Walker

I called around 1:30pm before I left my home and asked the lady who picked up in the Auto Care Center if it was too late to bring my car in for an oil change. She told me that she couldn't say when it will be seen because it's on a 1st come 1st serve basis and I may have to wait. I told her that I wouldn't mind waiting. She said, ok. They don't look like they're busy so I should be good. I told her I was a half an hour away and would be there soon. As soon as I arrive around 2pm, an older gentleman told me to park in the striped section. Then the lady comes out and says they're not accepting anymore service work today and to come back tomorrow morning. I told her that I just called a half hour ago and was told that it was ok to come in. If she would've said that when I called before I left, I wouldn't have driven a half hour and wasted my gas coming all this way for Nothing!!! WORST CUSTOMER SERVICE EVER!!! By the way, it's 2:20pm. There are NO cars in either port and they are standing around doing nothing...they close at 4pm!!