UPS Customer Center

Category: Shipping and mailing service in Colorado Springs, Colorado

Address: 911 Emory Cir, Colorado Springs, CO 80915, USA

Phone: +18887425877

Opening hours

Sunday: Closed

Monday: 12–4PM

Tuesday: 12–4PM

Wednesday: 12–4PM

Thursday: 12–4PM

Friday: 12–4PM

Saturday: Closed

Reviews

Amber Hodges

Sep 22, 2022

I got to the UPS at 11: 56 am and they already had locked there doors. It clearly states that they close at 12 pm. My package is literally a drop off ready to send! I wasted my time and gas! Not happy!

The Analyst

Sep 19, 2022

I wrote a courteous letter of complaint to this UPS location. I took the time to do this. My letter apparently didn't warrant a reply from the local UPS. I wrote this review due to their lack of basic Customer Service and it was responded to by a computerized, canned reply from UPS. All these delivery companies are doing a terrible job of delivering a package from sender to recipient. Even their tracking seems to be always incorrect. You can't depend on most anything today. Now, since UPS Colorado Springs has the Monument, CO mini distribution activity, it's gotten even worse. Just today, UPS Tracking advised that my package would be delivered between the hours of 11 a.m. to 3 p.m. You can't depend on anything these days. It was delivered at 7:50 p.m.

austin holliday

Sep 9, 2022

I had 2 packages sent from indiana to springs and as of yesterday i got one package but it said the other package was in springs but when i called to see if it was going to get delivered this week they told me that it had been sent to San Francisco witch makes no sense

Karma Penton

Sep 3, 2022

Not very professional . Had to contact them a few times to get my package delivered ,& after the second attempt & giving them the exact directions to my home address, they still could not deliver it to the correct house. I had to quite literally go over to my neighbor's house to get it from their front door as it was lyingbon the ground. They have never been able to find my home address. That is why I am giving them a 1 star, for non-professionalism.

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Questions & Answers

So I missed my package and the ups driver gave me an address to go and pick it up do I have to change the delivery to that address or can I just go thier and pick up the package

Bob Miles | Oct 1, 2021
Roy Decker | Oct 1, 2021

You can just go pick it up. They are only open from noon to about 430 or so, so call ahead. I know they offer pickups later than that though

Can I drop off a package at this location and do I have to wait until noon?

Scott Hotchkiss | Oct 1, 2020
Robby Irwin | Oct 1, 2020

Yes, you can drop off a package at this location. I don't know about the wait.

I was scheduled for an interview after my application was done. It said interview at 5:30am! Do i call or just go?

Iris Escobar - Hernandez | Oct 1, 2020
Rhybones Metal | Oct 1, 2020

Just Go in. Management won't know what to do if you call them. Good luck

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How much are their private mailboxes?

Clemmie Scott | Oct 1, 2020
Mike Mand | Oct 1, 2020

The location at 911 Emory circle does not have private mailboxes. The UPS stores throughout the city may have them.

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Are you serious tell me ups doesn't open until 12,does that encludes the holidays?

Lenor Reinhardt | Oct 1, 2020
Kevin Moorman | Oct 1, 2020

They build in time to assist in deliveries, I'm sure they could hire more staff to support though🤷‍♂️

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what is the phone number for this specific location?

alexandria smith | Oct 2, 2019
Samantha Ray | Oct 2, 2019

There is no phone number listed for this location because it's the main facility for this part of the springs sorry

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I need the direct number to this facility as I can not get a call back no matter how many times I call.

Annie Wright | Oct 2, 2019
Samantha Ray | Oct 2, 2019

There is no direct number to this location it's not a ups store it's the distrabutaration facility and yes you can mail things off from there it's like the main branch for ups

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What number do you call to get pickup at business

Alan Hamacher | Oct 2, 2018
Old JB | Oct 2, 2019

Use FedEx you will get better service

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