Lowe's Home Improvement

Category: Home improvement store in Port Arthur, Texas

Address: 8383 Memorial Blvd, Port Arthur, TX 77640, USA

Phone: +14097298851

Opening hours

Sunday: 8AM–8PM

Monday: 6AM–10PM

Tuesday: 6AM–10PM

Wednesday: 6AM–10PM

Thursday: 6AM–10PM

Friday: 6AM–10PM

Saturday: 6AM–10PM

Reviews

Ever Reyes

Sep 30, 2022

Very good

Nikki Boudreaux

Sep 18, 2022

I have bought some appliances and the staff was great. They offer a 10% veterans discount and have reserved parking spots for veterans up front. Thank god bc my friend got robbed at gun point in the parking lot. Be careful.

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Questions & Answers

VERY ANNOYED ... IVE TRIED CALLING FOR OVER AN HOUR AND YOU GET NO ANSWER IN ANY DAMN DEPARTMENT ... I UNDERSTAND ITS VERY BUSY SO WHY DONT THEY HIRE FOR ANSWEING CUSTOMERS.SMH

TERESA HERRERA | Oct 2, 2018
Deborah Delhomme | Oct 2, 2018

Been trying to call for going on 4 days. Finally, today someone answers. Asked him my question, he places me on hold to 'find out'. And, (bug surprise) hangs up on me. Been calling back for an hour now and NO ANSWER!

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Why can't any answer a phone,called numbersoftime let it ring for 15 min. No answer

Bobby Cormier | Oct 2, 2018
Weston Slaughter | Oct 2, 2018

customer service is very crappy

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Very displeased with Lowe's now they make it harder every time I walk in from not stalking their shelves properly to asking someone who works there for help it looked at me like I bothered them and now have stopped all phone sales

Daniel Smith | Oct 2, 2018
Bryan Cox | Oct 2, 2018

Ritter Lumber

How can I get someone on the phone . No one answers in any dept.

Raymond Mills | Oct 2, 2018
Aaron Kingston | Oct 2, 2018

Just go to Ritter Lumber. Cleaner nicer and the price difference is really unnoticeable

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Do you have anyone to answer the phone: Sutherland lost a lot of business due to employees hiding not helping customers and other various Reasons but you won't tell that & look like same thing happening at Lowe's. Just answer the phone.

SistaBrim | Oct 1, 2020
Ubaldo John “univrzo.wordpress.com” Aguilar | Oct 1, 2020

Maybe they're on break or away. If thats not true. Shame on you LoWes. Leaving a custy online like that...Thats LoW.😞

Yep they are always ignorant....just try to find someone to help is a chore....looks like they all see you and head the other way.

Ron Davis | Oct 1, 2021
Bill Waller | Oct 1, 2021

There's a few employees that are helpful but on the other hand like you said!

What are the Covid safety practices like here?

Anonymous | Oct 1, 2022
George Vinson | Oct 1, 2021

Just wear mask, even that is pretty lenient rule

Are y'all giving out puppy shots tomorrow & if so how much are they?

Donald Sonnier | Oct 1, 2021
Melissa Wilredge | Oct 1, 2021

I don't think they carry Puppy shot, may try PetCo or Pet Smart.... Or even Mid County Feed Store...

how do i find out if my washing machine is still under warrenty

murray prince | Oct 1, 2021
Robert Mouton Jr. | Oct 1, 2021

Hey Murray, you want to know if your washing machine is still under warranty. You should have a toll free number on it to call, look on the back of the washer for the number, next , there's gonna be a serial and model numbers, the name of the washer and call that company, they can tell you over the phone. Hope this helps out for you, Happy Holidays to you and your family, God bless!

Is it raining at Lowe's Port Arthur?

Kim Comeaux | Oct 1, 2020
Shean P. O'Brien | Oct 1, 2020

Nope

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Do you sell 220 volt outlet

nilu fontenette | Oct 1, 2020
Dale Hernandez | Oct 1, 2020

Yes

Does anyone EVER answer the phones? Customer Service and Flooring Dept NO ANSWER FOR THE PAST 2 DAYS..... Attention Lowes: You are losing valuable customers due to such poor customer service. I'll spend my money at Home Depot from now on.

Jessie Hayes | Oct 2, 2019
Richard Miller | Oct 2, 2019

Call the main number and ask for floor department... I was answered in a few minutes

Does Lowes take a credit card over the phone?

Ben Thibodeaux | Oct 2, 2019
alexis daniel valencia lua | Oct 2, 2019

I think so

I called to ask a question, got an answer and then I was transferred to a specialist that never answered. It rang for at least 10 times and I was disconnected, not transferred back to someone live? I don't understand why businesses feel this is ok?

Daylyn Turner | Oct 2, 2019
Gene Richey | Oct 1, 2020

It doesn't take a specialist to answer the phone. I have even had them pick up the phone and hang it back up. This has been going on for a long time. At least Home Depot will answer the phone.......check out there stock,up,up,up

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What do they charge to put a electric fireplace together and deliver???

Joel Waller | Oct 2, 2018
Rolland Allen | Oct 2, 2018

You would have to call them i dont know the answer.

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Does lowes have the workshop program for the kids?? . When and what time

Smileyy Yoo | Oct 2, 2018
Stephen Sellers | Oct 2, 2018

Not to my knowledge

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Is lowes open now or not husband went and it.was.closed

Yessenia Rodriguez | Oct 2, 2018
Stephen Sellers | Oct 2, 2018

There's something wrong website says open until 9pm ! Call them

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Does Lowes have doy classes like home depo

Athena Moore | Oct 2, 2018
curtis fawvor | Oct 2, 2018

Yeah can't get help there I took my bussiness to Ritter

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Why is it so hard to get help here... They have one person too help everyone out in the cabinets.. Guess they're not worried about their sales

Casey McFarland | Oct 2, 2018
Steven Best | Oct 2, 2018

The answer to the question about the or service is that they have reduce their Workforce and the department managers position is no longer viable. Good managers keep that department cleaned up well-informed coordinated ensuring good customer service but they have done away with the department manager position at least that's what I am told by an employee when I asked why is the store so trashed out it's never looked as bad.

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How much to replace kitchen cabinets

glyna durio | Oct 2, 2018
Wendy Lindsey | Oct 2, 2018

Depends on what kind you get, how many, & if you or who remove old ones or if Lowes does

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