Yea. They dont know anything... Even the manager .
Normal for PA store, self service or else
The Port Arthur store is never helpful
Its not always pathetic. Need more. WORKER
Its hit or miss. A hand full of people have 90% of the knowledge and half go above and beyond. If they are off work then your oon you own.
Every time I go in there with questions pertaining to an area! I’ll even hit the useless buzzer multiple times. Eventually I just go find someone and ask them and they will tell me someone will be there soon. So after 45 mins of buzzer and waiting on “someone to be there” I get some kid that can’t tell me the difference between an impact drill and a drill. I gave up and researched in the store. Now I plan ahead and research any questions I might have and then find the isle I need on their website. This it what happens when you tell companies they have to pay $15hr minimum wage.
Aww, come on now. All employees are helpful and know everything about home improvement.... "According to the commercials."
Yepper...
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