Holiday Inn Express & Suites Ithaca

MS1391

Compared to the quality of other hotels in the area for which you can pay substantially higher nightly fees, this hotel is definitely worth it. Clean rooms, comfortable beds, quiet. I've stayed here multiple times and will continue to do so whenever I come visit Ithaca.

mathew menio

This place is the worse I've ever come across I made a huge mistake trying to help a friend whos boyfriend was beating on her so I rented her a room so she would be safe for the night somewhere after I left and before checkout they decided to burn holes in the rug and steal the coffee maker after I had already left the premises. They charged my bank account an extra 800 dollars on top of the 300 a night that they charged me I don't know what to do I can't afford 1100 a night fora room I'm am furious

DG Swim parent

We arrived and the staff came out when we rang the bell- they neither greeted us nor acknowledged our presence. Finally after a few awkward moments I asked if we could check in and they said they were working on it but both computers had issues. They had 2 elevators, one was out of service and the other had the 2nd floor button TAPED ON and the open door button was completely gone. BUSTED and felt rather unsafe and no sign of a service log posted in the elevator as well. Dirty stains on pillow cases. Rude attendant at front desk (this time a man) who was completely unhelpful regarding getting a new key made and it didn't work. All in I wouldn't stay here again.

Nora L

We had a great 3 days stay here. The hotel was super clean and staff here were very covid conscious, gave me a great peace of mind staying here. We were on a 10 day road trip and stayed at many different hotels, including hampton inn, fairfield suites, wyndham and this was the most comfortable stay because of the cleanliness and how updated it felt! Here is what I liked about this hotel: - the lights in the rooms were bright, room looked very new - shower glass doors, no icky curtains! - overall cleanliness - even remote control was wrapped in plastic bag - a lot of hooks in the rooms, great for towels, jackets, etc - large bottle of shower gel, shampoo, body wash - breakfast! it was actually quite good~ I liked that it was self serve, and gloves are required - excellent staff! - great for traveling families (we had little ones and they were able to give us some milk when we needed it) - there were "dirty" and "clean" signs on the tables, so we know to use a "clean" table. Cleaning staff was quick to clean/wipe/disinfect the tables during breakfast time. cons: - shower gel and conditioner needed to be refilled and we had to ask multiple times - wished there was a jacuzzi Overall it was an excellent stay, great job!