Five Guys

Category: Fast food restaurant in Ithaca, New York

Address: 222 Elmira Rd Suite A, Ithaca, NY 14850, USA

Phone: +16072562565

Opening hours

Sunday: 11AM–10PM

Monday: 11AM–10PM

Tuesday: 11AM–10PM

Wednesday: 11AM–10PM

Thursday: 11AM–10PM

Friday: 11AM–10PM

Saturday: 11AM–10PM

Reviews

Martin Hill

Jun 18, 2022

Burger came quicker than I expected. Made me wonder if the patties had been pre-cooked. I ordered grilled mushrooms and onions. Onions weren’’r cooked through. Patties were really dry and chewy. I’ve been to a lot of 5Guys and I really hope they haven’t started using cheaper meat. 2 stars are for the service and the fries were up to snuff!

Stacy Thacker-Young

May 9, 2022

Terrible customer service. Milk shakes are like water and employees are rude, at least the 2 I dealt with. Cashier doesn't take orders properly, I ordered 2 burgers and was never asked about my toppings for them. She was very rude also on the phone. I love 5 guys and I've worked for them. But this one wouldn't get my business again.

Phillip Kolodzie

Mar 20, 2022

This is the worst 5 guys I have been in. Every table was dirty, as was the bathroom. We were there around 3pm and staff served customers quickly, but they seemed to take more chat breaks than you'd expect. I think the kitchen layout impedes customer service and ability to manage the dining area, I do not remember another 5 Guys with a deep kitchen compared to long. This is a smaller location then I was expecting and it does have a negative impact on the restaurant. Food was a good as you'd expect from 5 Guys.

S. S.

Nov 23, 2021

Clean and welcoming fast food joint. Best burger I've eaten other than my home! Fries are awesome also. Staff was friendly and I liked the louder upbeat music. While this place is pricier than a "normal" fast food place the food is worth it! Fresh and hot in a timely manner.

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Questions & Answers

is ithaca 5 guys closing

K. Horrocks | Dec 14, 2020
biboforever | Dec 15, 2020

No

Does five guys participate with a delivery company

April Porter | Mar 15, 2019
Caleb Allen | Mar 16, 2019

5 guys corporate is expanding to allow delivery service. We are currently tweaking out some stuff with delivery companies to ensure safe transport of the product to your doorsteps. Some stores do not deliver right now. But soon in the future we will.

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What are the Covid safety practices like here?

People are asking | Feb 24, 2021
Kelly Juarbe | Feb 25, 2021

They are as safe as can be

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