Groundswell Coffee Roasters

Category: Coffee shop in Chicago, Illinois

Address: 4839 N Damen Ave, Chicago, IL 60625, USA

Phone: +17737547590

Opening hours

Sunday: 7AM–5PM

Monday: 6:30AM–3PM

Tuesday: 6:30AM–3PM

Wednesday: 6:30AM–3PM

Thursday: 6:30AM–3PM

Friday: 6:30AM–5PM

Saturday: 7AM–5PM

Reviews

Diana Méndez

Sep 19, 2022

Good place if you’re in the area but the coffee and the selection of pastries could be better.

Harry Morgan

Sep 17, 2022

Well, I feel much better now that others have mentioned how rude the staff can be at Groundswell. There have been a few good baristas... So rude and passive-aggressive. It's kinda funny in a way. Today I asked for a 12oz coffee and they just shoved it at me. I said thank you, and they said nothing. They'll treat certain customers with care and respect, but I must be some kind of nobody to them.

Kristen Himsel

Aug 30, 2022

I really wanted to like this place and have given it so many chances. The matcha and coffee are both decent, but oh boy; the staff are EXTREMELY rude! The first time I walked in with a stroller, all three staff just stood at the register staring at me judgmentally as I struggled with the door. Then one of them made a comment to another one about how much they hate making matcha as they were making my matcha. Again, I still wanted to give it a chance. So, off and on, it’s been okay, but still somewhat uncomfortable with staff. Flash forward to this past week. I go in the early morning to get a matcha and they were a little busy, and I was the last one in the bunch. I stood for over ten minutes waiting by the side of the bar where they ALWAYS place the drinks at. I then asked where the matcha was as these two baristas stood there just gossiping, not saying anything to me. One of them then says in a very rude tone, “it’s over there.” Over there meant on top of the other side of the bar near the register, where they don’t put the drinks at. Not once was I told that my matcha was over there. Furthermore, I ordered a large, and my matcha was extremely tiny. They said it was a large, but I’ve ordered the iced one before, and it was much bigger. I’m done with this place, and I really hope that management starts caring about making their customers feel welcome and invited. It has to be bad when I would rather take my business to the local Starbucks…

John Ferraro

Aug 20, 2022

My Latte was really good. That's not as easy as it sounds. The staff was friendly and welcoming. Will dine again.

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 30, 2022
Groundswell Coffee Roasters | Sep 30, 2021

Hi! We have 3x6' sheets of plexi separating customers/baristas, 6ft markers on the floor to encourage social distancing, a new online ordering platform that enables ordering for contactless pickup, employees self screen before coming to work, masks required, and hand sanitizer available.

Where does groundswell get their pastries from?

Tina Sweda | Sep 30, 2020
Katie Bijak | Sep 30, 2020

The donuts are from Do-Rite

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