Navy Gateway Inn & Suites Front Desk

Category: Hotel in Norfolk, Virginia

Address: 1353 Gilbert St, Norfolk, VA 23511, USA

Phone: +18776289233

Reviews

Billy Weeks

Jul 7, 2022

Too far from where I want to be, that is all.

Kenneth Norris

Jun 6, 2022

No A/C since I arrived here for a transition det. NEVER! NEVER!NEVER! Get any mail sent to the NGIS! You’ll be chasing a paper route trying to find your package or letter. I had my license and a deposit check sent to me from California. The front desk had it returned to sender. Get a PO BOX.

John Luis

Apr 17, 2022

Bottom of the list for Navy Gateway Inn and Suites for me. The entire main building is a cellphone dead zone and even the power went out several times. Wifi provided was weak and intermittent. My toilet barely worked and when I called, the lady literally told me they had no other rooms to offer. The only positive for this place was thr staff. They are friendly and courteous even if they couldn't be helpful in solving problems.

Johaza Adan

Jan 22, 2022

Wifi is terrible. It's spotty at best. So, it made taking remote classes and other obligations impossible. Phone reception is terrible in the building too. The rooms are old and dated. The thermostat looks like one of those old mercury having ones. It makes a loud hissing noise and you can't control it. There's just an ON and OFF switch but makes no difference in the room temperature. So, I'm freezing. The room wasn't cleaned properly. I walked into the bathroom and found hair and a used shampoo bottle. The water would randomly come out yellow. There's also a mildewy smell all over. Also, the whole place is trying to go cashless but they still have cash/coin only vending machines. So you're out of luck if you need laundry detergent or want to buy a drink. Their drink vending credit card machines don't totally work. Finally, the door took some effort to open and lock. Makes me take back all my USAF lodging critiques. EDIT: I accidentally left some VERY sensitive PII documents in the room I stayed at and have been trying to contact them for over a week now. Four times I've called and been told the manager is who would have hold of such sensitive found items. Despite numerous attempts and voicemails to reach Joyce T. no one has called me back. This place is definitely lacking.

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Questions & Answers

How much is the room per night for Retired Military member from 27 April -29th.

Erlinda Magalong | Oct 1, 2019
Dorothy Priest | Oct 1, 2019

$65 - $85 but call front desk to confirm.

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Do u allow 2 boxer dogs 50#s?

Tracey Klimczynski | Oct 1, 2019
Dorothy Priest | Oct 1, 2019

I don't think so, but call the front desk and ask them to be sure.

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