School Employees Retirement System of Ohio

Category: Pension office in Columbus, Ohio

Address: 300 E Broad St # 100, Columbus, OH 43215, USA

Phone: +18008785853

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Will Barely

Jul 13, 2022

SERS of OHIO has terminated the employee earned healthcare of some pensioners June 30. Medicare Part B must benefit SERS financially & SERS requires 65 years & older to apply and purchase Part B. It was to be completed by June 30. However, dept. of SS:Medicare is backlogged up to one year. My attempts to aid a retiree to apply, (simple), and then purchase Part B have been unsuccessful. I’ve spoken with 3 SS/Medicare representatives. Not one of the 3 knew Part B can be purchased; even when an individual lacks the 40 credits needed to qualify. I tried explaining that it is possible led to my great frustration. Medicare management is aware of untrained new employees experience and emailed that open enrollment is extended to thru the end of 2022. Is SERS unaware of the backlog or do they not care. I’m only doing my job mentality is likely their excuse. I see big lawsuits coming. Family of pensioners who die from cancelled healthcare.

emmanuel raymond

May 21, 2022

So great, you can see almost all the downtown 😊

Dana Zaratsian

Feb 1, 2022

I have been with SERS my entire career and have had numerous reasons to reach out to them and they have always been responsive and courteous. I think they do a great job and I'm grateful to be a part of SERS.

Leland Anderson

Oct 2, 2021

Not willing to help at all! It's their way or no way. Glad I'm not a member anymore!!

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Questions & Answers

I was told by social security that Ohio is one of the only six states still doing the windfall for retired public employees that also receive social security. Is anything currently being done to change this? Thank you

Vicki Scott | Sep 30, 2020
Tracy Hamilton | Feb 2, 2022

I believe it is up to our government, Ohio representatives to change that. It will take all school employees to write them requesting that they change it. Our union is circulating a Petition to demand repeal of unfair social security government pension offset and Windfall elimination provision. It's going to take all Ohio school employees to make this change. Please start contacting Ohio representatives and ask your union how you can help to try and change this! Thank you to all who are putting your efforts into helping make this change!

Can i opt out of the program since i know longer work for the schools and get refund of just the money i paid in to it

Robert Casey | Oct 1, 2018
The Good Vibe Tribe | Sep 30, 2020

Its for retirement so if you quit working for a school district, you can transfer the money saved to a 401 or cancel it and they will send you the money back BUT it will take awhile and you'll be penalized 20% when you file taxes.

Will there be a cost of living raise in 2020

Barbara Mercado | Sep 30, 2020
John Gregory | Mar 4, 2022

When will there be a cost of living raise for retired teachers? Thank you

How do I see if I have service credit for Sers?

denise ankeney | Oct 1, 2019
School Employees Retirement System of Ohio | Oct 1, 2019

Hi Denise, please give us a call at 1-800-878-5853 and we'd be happy to answer questions about your SERS account. We're open Monday through Friday, from 8 am to 4:30 pm.

What is the parking situation at SERS? Can I park on the street or is there a parking garage?

Natalie McClelland | Aug 1, 2022
Tina Gray | Aug 1, 2022

There is a garage accessible on Grant Avenue. Bring your ticket inside and the security desk will validate it so you can exit for free.

What is the dental insurance for SERS?

Barbara Hacking | Oct 1, 2019
Tom Vennon | Oct 1, 2019

Contact Member Services department with your questions M - F 8 am to 4:30 pm.

I was an Certificated Substitute Teacher for Columbus City Schools for your years. Can I get a refund of my retirement income.

Robert Britt | Oct 1, 2019
Tom Vennon | Oct 1, 2019

Since you were a certified teacher you will need to contact State Teacher's Retirement System (STRS). They will be able to answer your question.

do you need to no longer be employed to pull some of your retirement money out of sers

Kendra Steele | Oct 1, 2018
The Good Vibe Tribe | Sep 30, 2020

Yes

How do i get a refund of the money i put in now that i don't work for the school 's anymore

Robert Casey | Oct 1, 2018
Gloria Dunn | Oct 1, 2018

Call sers to see what procedure u need 2 follow for your particular situation.

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