Wilson Family Y

Category: Non-profit organization in Augusta, Georgia

Address: 3570 Wheeler Rd, Augusta, GA 30909, USA

Phone: +17069229623

Opening hours

Sunday: 1–5PM

Monday: 6AM–9PM

Tuesday: 6AM–9PM

Wednesday: 6AM–9PM

Thursday: 6AM–9PM

Friday: 6AM–9PM

Saturday: 7AM–5PM

Reviews

Christina Dyer

Sep 30, 2022

Gym, pool, childcare, community services… what more could you want? There is an indoor heated pool which is open year round as well as an outdoor pool that is seasonal. This is a very family-friendly atmosphere, and I love that! My only complaint is that the family bathrooms/changing rooms are dated and gross. Otherwise, this place is great!

Tiffany Hadden

Sep 3, 2022

Love this Y BUT what’s up with the chlorine!? My mom started having breathing issues the next day we skipped a day or two and she got better. We went back and it’s bad again AND our eyes are burning, itching, and red. I’ve had two showers and I STILL smell like chlorine. I looked it up and too much Chlorine is a bad thing ESPECIALLY for the lungs, skin and eyes!!!

Joe Meminger

Aug 26, 2022

Good guys on the court👏🏿

Jonathan 226

Aug 24, 2022

Amazing and spacious gym! Had basketball courts, pools and indoor track. Just make sure you go before it gets crowded.

Thanks! Your review is awaiting moderation.

Questions & Answers

Can i bring guests.. like my 2 nephews or my sons friend. . to the pool on a branch membership? Its just me and my son on my membership.

Wanda H. | Oct 1, 2018
Angie p | Oct 1, 2019

All branches may not be the same at Wilson we allow you can bring as many guest as you like but you guest can only come 3 times per year. When it comes to bringing youth you cannot sign in someone who is under 18 unless your the parent or Legal guardian. This is due to you not being able to the sign the liability waiver for someone else’s child.

Read More

I have called 12 times in the past 2 days. NO ANSWER NO MESSAGE SERVICE! Who is running this facility.

Shannon Pate Wilson | Oct 1, 2018
Little Shley (JustOneGlass) | Oct 1, 2018

The front and back desk are answering phones. Most of the time they have a line of people out the door. If you do come in, try to come in after 7 or call after 7 that's when they are the least busy. And if you do try calling try calling ever 5-10 mins instead of 1-2 mins. There is a better chance to catch them in between customers at the front desk.

Read More

Can they answer phones?

Daniel Saucier | Oct 1, 2019
BOSS LADY | Oct 1, 2019

They never answer the phone and the mailbox is usually full, so no

Read More

This is the worst Family Y in Augusta. The customer service is horrible ( especially) the lady that is there in the early morning!!! I will never be attending this Y again.

Stacy Lloyd | Oct 1, 2019
Royalty Cummings | Sep 30, 2021

I agree. They definitely need to retrain in the area of customer service. I have been trying to contact the GM for weeks now to discuss a horrible experience I had at the location. Hopefully by speaking out they will eventually take the subject seriously and take action.

When is the pool open for toddlers

Jon Noa | Oct 1, 2018
Sara Mitchell | Oct 1, 2018

Yes. Inside there is an open swimming area when there isn't a class Outside there are several options. There is a large splash pad, wadding splash area and small walk in swimming area only 2ft high. You can also take them in the large deep pool with a life vest.

What time does the pool open on weekends?

Amanda Marie Holmes | Oct 1, 2017
Luke Fetterhoff | Oct 1, 2018

The pool opens at 7 on Saturdays and closes at 5:30 and sundays 1 to 5:30

Read More

Does Wilson have a trial pass? I want to join but have never used YMCA and would like to test out the facility.

Carol Burns | Sep 30, 2020
Wilson Family Y | Sep 30, 2020

Yes! Visit us and our Welcome Center staff can give you a one-week pass to use the facility.

When can you join water aerobics and when is it offered?

Sylvia Joyce | Sep 30, 2020
A Gold | Sep 30, 2020

There are a variety of water exercise classes at different times including weekends. The classes are free with membership.

Read More

Is the pool open when there's a thunderstorm or even just thunder but no rain yet?

Melissa Berry | Oct 1, 2018
Jasmine Delee | Oct 1, 2018

No the lifeguards will get all the swimmers out and inside the building....there is no swimming when the weather is that bad.

Read More

Does the basketball gym and the Y cost money

Zuhrayveia Turk | Oct 1, 2018
Randall Wilkinson | Oct 1, 2018

If you are looking for a free place to shoot baskets, try the Warren Road Community center.

Read More

Does the Wilson's wife have kids time today?

Jennifer Brown | Sep 9, 2022
Wilson Family Y | Sep 9, 2022

Our hours for Play & Learn Childcare are: Monday-Friday: 8:30am-12pm & 4:30pm-8pm Saturday: 8:30am-12pm

1.) What is the Joiner’s Fee? 2.) How much is the Joiner’s Fee for one 23 year old adult and one 13 year old child? 3.) Do you have to pay extra to swim in any of the pools as well?

Keke J | Aug 1, 2022
john simmons | Aug 1, 2022

Membership cover all over head above we're here to help you help yourself

Read More

Do you accept silver sneakers? How much is the membership for one 23 year old adult and one 13 year old child? Do you have to pay extra to swim in any of the pools as well?

Keke J | Aug 1, 2022
Wilson Family Y | Aug 1, 2022

1. Yes, we accept Silver Sneakers! Just show your Silver Sneakers card or Insurance ID when you join. 2. A membership for 1 adult plus dependents is $63 a month + one-time $75 joining fee. We offer several ways to save on membership, including financial assistance, insurance-based membership coverage and corporate discounts. Stop by the front desk to see all options or apply for assistance. 3. Nope! Pool use is included in the cost of membership.

how deep is the outdoor pool

Aureis Cuyler | Aug 1, 2022
pat borden | Aug 1, 2022

I believe it is over 10.

Read More

How much for the membership per year???

aida s.m | Sep 30, 2021
Wilson Family Y | Sep 30, 2021

The price of membership ranges from $23-$138 per month, depending on age and how many adults/dependents are on the account. Stop by the Y and our Welcome Center staff will be happy to walk you through the options to select what is best for you. View rates online at https://thefamilyy.org/membership/membership-rate/.

As a nonmember can I sign my grandchildren up for swimming lesson?

Rebecca Bing-james | Sep 30, 2021
Wilson Family Y | Sep 30, 2021

Of course! Membership is not required to participate in swim lessons. Call our aquatics staff at 706-922-9599 to learn more about swim lessons at the Y!

Do y'all take Medicaid or Medicare

Deborah Jackson | Sep 30, 2021
Wilson Family Y | Sep 30, 2021

We offer Silver Sneakers, which is available through some Medicare Advantage plans. We also accept Renew Active, available at no cost through UnitedHealthcare Medicare plans. Learn about both of these programs at https://thefamilyy.org/silversneakers.

The KROC center has just allowed two people into the pool fully clothed, one was head to toe (they are saying for “religious reasons”). Looked like street clothes including a hoodie. Do you allow this at the Wilson pool?

Bill Jackson | Sep 30, 2021
Misty Angel | Sep 30, 2021

Well grounded staff and owner. Answer their own questions when it come to rules and regulations. Feel free to call either location to get real answers. Another real fantastic reason I choose the Y. I love my Y.

Read More

is there a sauna?

Darryl Woodson | Sep 30, 2020
Wilson Family Y | Sep 30, 2020

Yes! Our branch has a sauna, steam room and a whirlpool!

Read More

Are the gyms open to play basketball?

Jonathon Robinson | Sep 30, 2020
Yomna A. Morad | Sep 30, 2020

You can see if available on day/ time you need on the website.. it might need reservation

Hi! What are the open swim pool hours? Indoor and outdoor?

Kelly Pickard | Sep 30, 2020
Cheree Newton | Sep 30, 2020

Call the day before to come in to swim indoors, outdoors are open, mon-fri till 730pm sat&sun till 430

Read More

How much is it without a membership?

KT | Sep 30, 2020
Mada Ambers | Sep 30, 2020

I think the price varies from different areas and markets but contact the location that you are interested in

Does it have sauna

eileen mcbride | Sep 30, 2020
Wilson Family Y | Sep 30, 2020

Yes! The Wilson Family YMCA does have a sauna.

Is the court free to hop to none members and when are open gym

Reggie Reese | Sep 30, 2020
L M | Sep 30, 2020

No, just for members

Read More

Does anybody know how long their track is?

Jazmine Pope | Oct 1, 2019
Tom Vaught | Oct 1, 2019

The indoor track is 1/12th of a mile.

For indoor lap swimming, how easy is it to get an open lane to yourself after 5 p.m. during the week?

Grant Dickman | Oct 1, 2019
Robert Sammons | Oct 1, 2019

All you do is call and check

Are there military discount?

LaWanda Hernandez | Oct 1, 2019
Kelly Pickard | Sep 30, 2020

What are the open swim pool hours?

Read More

How much is a membership for seniors?

fort matanza Coco Bch Sauter | Oct 1, 2019
L M | Oct 1, 2019

If you show you have Medicare, it could be $0.00

Do they have Silver Sneaker Classes?

fort matanza Coco Bch Sauter | Oct 1, 2019
Geneticist Xu | Oct 1, 2019

Yes

Read More

How much is it to swim outside without a membership?

BOSS LADY | Oct 1, 2019
Geneticist Xu | Oct 1, 2019

Can't do that without membership.

Read More

Do they ever pick up the phone

Daniel Saucier | Oct 1, 2019
Prophetess / Pastor June Powell | Oct 1, 2019

Yes but. I dont believe they have guess passes

Can a visitor to the city get a guest pass for a few days?

Rina Walk | Oct 1, 2019
Rina Walk | Oct 1, 2019

Thank you. Not visiting anyone. Having care at the Veterans hospital.

Read More

What is acceptable swimwear for men

Nafeesa Young | Oct 1, 2019
Christina Grant | Oct 1, 2019

I saw men wearing different styles of swimwear, nothing with ur bottom showing. If u know what I mean

Is there open swimming?

Brenda Bonner | Oct 1, 2019
Tiffany Weser | Oct 1, 2019

Yes. The times for open swim are on the website.

Is child watch available for my 6 month old? I tried to call but no answer

Maritza Johnson | Oct 1, 2019
Big Nick | Oct 1, 2019

I don't know the specifics on the earliest age they'll watch, but there are two rooms for child care. 5-12 and under 5. The younger room is separated for toddlers and infants.

Is the why open 24 hrs?

Charran Williams | Oct 1, 2019
Geneticist Xu | Oct 1, 2019

No

Is the child care safe and clean? I wanted to bring my 5 month old for an hour or so when I workout/do a class but wasn’t sure if anyone had good experiences with the childcare especially with a very small one. Thank you!

Danielle Liebsack | Oct 1, 2019
Big Nick | Oct 1, 2019

From our experience, Wilson Y has a high standard for child care - both in staff and care - and they will not take responsibility for an obviously sick child. However, with any public place there will be factors out of their control. I think it's more dependent on other parents not bringing a 'sick-but-medicated' child and exposing other children.

No one has been picking up from the online number ... I was going to ask if I can bring friends( one lady and two of her girls) for the pool as a visitor from South Carolina?

Sev Taylor | Oct 1, 2019
Jonathan Harwood | Oct 1, 2019

Yes! You can bring guests up to three times a year.

Read More

When is pool open for all without scheduled classes?

Livi McGee | Oct 1, 2019
Duke of Edinburgh | Oct 1, 2019

Web page is 2nd best resource. I would call the front desk first. That way if there is some unplanned closure you wont waste a trip over.

Read More

How old do you have to be to get senior discount

michele martinez | Oct 1, 2018
Angie p | Oct 1, 2018

62 for an senior individual. If you want a family senior family (spouses) at least of you need to be 62.

What is the age of senior citizen.

michele martinez | Oct 1, 2018
Angie p | Oct 1, 2018

62 years old for a senior individual, there is also and senior family membership for spouses

Read More

What time does the outside pool open during the week.

Pheolian Evans | Oct 1, 2018
Angie p | Oct 1, 2018

10 am*

Read More

What are the pools hours during the week ?

Cristina Herrera | Oct 1, 2018
Amber Regitko | Oct 1, 2018

I am not sure but i believe the ones above my answer are correct

What time does parents night out start and end at the YMCA @Wilson?

Stacey Perry | Oct 1, 2018
Brittny Dobbins | Oct 1, 2018

6p to 10p

Read More

How much is it if you don’t have a membership

Vibin wit Kai | Oct 1, 2018
Jasmine Delee | Oct 1, 2018

Five dollars per person....

Read More

Why isn't anyone answering the phone this morning? Cant leave a message cause the mail box is full.

faye story | Oct 1, 2018
Annette Smith | Oct 1, 2018

There's been a lot of issue with no one answering the ohone as of late. Try calling another branch. They all have access to the same info.

Read More

Will Katie pool be open today at wilson ymca Wheeler Rd

Katie Ricketson | Oct 1, 2018
Sheila Price Johnson | Oct 1, 2018

I would think so

Read More

Do they have hot tub

Carol Washington | Oct 1, 2018
Debbie Davis | Oct 1, 2018

Yes but often it is not working

Read More

Is the Y open at all today

Brian Gross | Oct 1, 2018
Love GRACE | Oct 1, 2018

Is this for Thanksgiving? They said they are open till 11 am

Read More

Will the gym be open tomorrow

Cassandra Williams | Oct 1, 2017
Jason Grenard | Oct 1, 2017

Negative

Read More

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

Related Places