The front and back desk are answering phones. Most of the time they have a line of people out the door. If you do come in, try to come in after 7 or call after 7 that's when they are the least busy. And if you do try calling try calling ever 5-10 mins instead of 1-2 mins. There is a better chance to catch them in between customers at the front desk.
Your best bet is to call one of the other branches. They usually answer and have access to the same system and info. This has been an issue for months.
Quite a few people they are really busy all the time..your best bet is to just go down there
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