CSRA Economic Opportunity Authority, Inc.

Kortocha Nelson

They are the most disrespectful organization that we probably have in Augusta; very unprofessional and every one who works there need to take a lesson from the Chik-fil-a corporation. It should have been her pleasure to assist the patrons who reach out to this organization.The reason this organization exists is to help the patrons that contact them and to become disgruntled when someone asks questions is extremely unhelpful. I called to gain insight as to a program geared towards assisting an elderly person and in the midst of the conversation, the lady who obviously doesn’t like to help people nor does she like her job stated, “ Excuse me, can I speak?” Not in a nice tone but in a disparaging tone. Instead of presenting to her the same energy that she gave to me, I proceeded to tell her the reason that I called. All I am saying is that is you work for an organization that is designed to help the citizens of the community, you should be more helpful and could possibly be a little more nice about. The person who answered the phone when I called around 4:42pm today obviously needs a lesson on telephone etiquette, charity, etiquette and a host of other items. I will be speaking with someone higher about how the “not so nice” lady treats people. She did not represent the mission or vision of the organization today.

Essence Holmes

Great staff

Tiara Brantley

I really need them to help me but they haven't responded yet

Richard Miller

They will get you in touch with the resources you need for public asst.