Novant Health Wilkes Medical Associates

Karen worley

They don't have enough doctors. My doctor retired and they gave me a new doctor twice. Both of those doctors left, and then the PA left, and now you just get to see a nurse practitioner. I've always felt like I got really good care here, but it makes me a little nervous to not have a doctor. Maybe they'll get another doctor eventually, but it's been a couple years. I guess there's a doctor shortage, so maybe it's not their fault. Update: I met the new nurse practitioner and she was really great. I'm going to ask them what would happen if I get something serious wrong with me, would they let me see a real doctor then. If they say yes, then my rating goes back to 5 stars. Seeing a PA or FNP for routine stuff seems like it's fine, as long as there's an MD in the background that can be consulted.

T Guppy

Always feel like family here! The staff are exceptionally caring and courteous. Our concerns are addressed immediately, thoroughly, and most satisfactorily. We know we will receive the best care from our Novant team

Justin Dancy

The office is nice and clean and for the most part, staff is nice however, unless you started this practice years ago you can no longer see any Dr.. I have been REFUSED to be under the care of a Doctor at this office 3 times, and instead have to be under a Nurse Practitioner which doesn’t listen to my concerns and refuses to refer me to a specialist with my concerns. I spoke with the office manager Michael about being transferred under Dr. Hefner who is a great Dr, but Dr Hefner refused to take me on because he is no longer accepting new patients, yet he took in a mutual friend of mines husband because she is his patient of his. So, I guess it’s all in who you know! I think it’s a patients RIGHT if they request to be under the care of a Doctor and NOT a NP.. When you have some serious issues, that need to be addressed, it makes a big difference.

John Patterson

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