Wilkes Pediatrics Clinic

Sarah Digh

Wonderful staff and doctors.

Stephanie Hall

My kids love Dr.Vannoy awesome nurses also. I used to come here when I was a child and still the same friendly faces!!

Ashley Brown

The nurses are nice and do a good job. Dr. Pontzer has been wonderful, both my kids have had him since birth and my nephew also has him. My three star rating is bc of the receptionist. Most times they have been friendly but they setup the after hours recording before closing and to me, that is ridiculous.

Breanna Bratton

Let me start by saying one thing, my kids and I absolutely LOVE Dr. Sarah. She is amazing and is by far my favorite doctor my kids have ever seen. She gets 100 stars. However, this office gets 1 in my book. My ex husband and I live in different counties and want our children to have doctors close to both of us, so that we both are able to take them to a doctor quickly if needed. This office doesn’t allow the sharing of medical records. My kids were seen with a new doctor with their dad and he let his office know they already had another doctor and that we wanted them to share records. The other office was fine with that. 2 weeks later, I call Wilkes Pediatrics to get my daughter in for a sick visit, and the receptionist tells me my daughters records have been transferred and I try to explain that we wanted the records to be shared, not transferred. She’s sends me to medical records to explain my situation, so I’m hopeful I can clear up the misunderstanding. The lady in medical records tells me it’s office policy for them not to share records with other doctors and for the kids to only have one primary care doctor. I’m not crazy about this but I said okay well then how do I get the records transferred back because I’d rather this be their primary office with Dr. Sarah. Then she tells me it’s against office policy to transfer them back after they’ve been transferred out. Are you kidding me? So if I move out of state for a few years and move back then my kids wouldn’t have been able to come back to this office because they had been transferred out? That is ridiculous. So now, my kids cannot see their favorite doctor again unless she goes to another practice, and I sincerely hope she does. I’m not sure who makes the office policies, but it seems to me like doctors should be willing to share records of their patients in order to provide the best care possible. So this office would get no stars if I could rate that, specially because of the policies. We’ll find a new doctor here in Wilkes, and hopefully one that has an office that puts the patients first instead of ridiculous rules like this one has.