Jekyll & Hyde Haunted Asylum

carol scheem

A fun haunted house to have some booze with your friends.

Michele

DO NOT WASTE YOUR TIME AND MONEY HERE. MANAGEMENT IS OPERATING A SHODDY BUSINESS. I booked two adults and two children for standard seating yesterday. The standard was supposed to have certain menu options available which we were told were NOT available when we attempted to order. The "premium" menu also did not offer comparable options which would have had most in our party unable to eat. We asked for a refund of the on-site manager who said he "doesn't have the power" to offer refunds and to contact the website which I did. A Mr. Donald Finley, who I assume must be the owner, responded flat out called me a liar when I explained our situation and asked for a refund. Considering how many conversations we had with both the on site manager and server on the issue...who specifically said there was an issue with their pizza oven, it's pretty bold to say I'm lying with such specific people from those working. We walked out shortly after and considering there were leaks on the premises, the smell of mold and water running along the floor towards the dining room...the place doesn't look that sanitary so we probably dodged a bullet not eating here. Apparently other reviewers saw mice!! In NYC we need cool spots like what this COULD have been. Too bad it's clear management has no actual desire to make this place clean and successful.