Kay Jewelers

Category: Jewelry store in Danbury, Connecticut

Address: 7 Backus Ave Ste. G202, Danbury, CT 06810, USA

Phone: +12037988760

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–8PM

Tuesday: 10AM–8PM

Wednesday: 10AM–8PM

Thursday: 10AM–8PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Jerry Fossati

Aug 19, 2022

From the very start of the process I was a mess and all over the place. Elisabeth Didato and her team helped reel me in and get me on track and calm me down. We discussed a price range I wanted to be in and what exactly would work for that. Then we started designing the most amazing ring. Elisabeth found every opportunity to make everything that I wanted work within what we had available and boy did it pay off. The ring came out absolutely astounding. Better then I could ever imagine. That’s even with all the customizing they worked into it in order to make my business come to life. Also come to life fast! Being that we were on a strict time frame. Couldn’t ask for a better experience from start to finish. I would highly recommend using them for any my thing you can think of. Thank you so much to everyone at the team that made this possible!

Bruno Guzman

Jul 18, 2022

Lindsay C. was so nice and helpful. Aside from being helpful she seemed to know her stuff. Lindsay explained to me the difference of lab created diamonds. When I stopped by she was working on the displays before dropping everything to come help me. As I was leaving I took a look at the displays and what I assumed was her work looked very thought out and well placed. Her attention to detail seems to have translated to her customer service as well as it was easy to find what I was looking for thanks to Lindsay. Definitely will be back!

Matheus Alexandre (madatedeus)

Jul 16, 2022

Elizabeth was very friendly and helpful with my requests and explained everything thoroughly. Definitely recommend the place!

Terrance Joyner

Jul 15, 2022

Let me start out by saying that any future jewelry needs I have will be going directly to Elisabeth Didato at Kay Jewelers in the danbury fair mall. I couldn’t me more pleased and completely satisfied with the level of expertise and compassion she showed during my recent visit. Elisabeth was courteous, assertive and gave me all the confidence as a shopper to make the right selection. What was even more pleasing, she didn’t try and sell me something just to sell me something. She researched and helped me, a new shopper, feel comfortable during the whole process. As a person who values the integrity of customer service, Elisabeth did not fail in any aspect of her job!! If anyone has any questions or is looking for someone to guide them and not “sell” them, I highly recommend you see Elisabeth at Kay Jewelers in the danbury fair mall!

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Questions & Answers

Does Kay Jewelers repair watches?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jul 1, 2022
Kay Jewelers | Jul 1, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

Can Kay Jewelers Outlet repair jewelry?

Kay Jewelers | Jun 1, 2022
Kay Jewelers | Jun 1, 2022

Yes, Kay Jewelers Outlet offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers Outlet also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers Outlet regardless of where it was purchased.

Does Kay Jewelers Outlet replace watch batteries?

Kay Jewelers | Jun 1, 2022
Kay Jewelers | Jun 1, 2022

Yes, every Kay Jewelers Outlet can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers Outlet regardless of where they were purchased.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Does Kay replace watch batteries?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Can Kay repair jewelry?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay personalize existing jewelry?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay do jewelry consultations?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Does Kay repair watches?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay inspect jewelry?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Does Kay engrave jewelry?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Can Kay do custom jewelry design?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay clean jewelry?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay can professionally clean jewelry for free.

Can Kay repair a ring?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay resize a ring?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 2, 2022
Kay Jewelers | May 2, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Are you doing repairs

Debbie Cooper | Sep 29, 2020
Vicki Caldwell | Sep 29, 2020

They were able to help me with a repair on Sat 9/12

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