The SightSeeing Pass NYC

Category: Sightseeing tour agency in New York

Address: 625 8th Ave, New York, NY 10109, USA

Phone: +18444007277

Opening hours

Sunday: 7AM–6PM

Monday: 7AM–6PM

Tuesday: 7AM–6PM

Wednesday: 7AM–6PM

Thursday: 7AM–6PM

Friday: 7AM–6PM

Saturday: 7AM–6PM

Reviews

Carlos Parejo

Sep 28, 2022

Be careful when reserving this pass if you do it through the shuttle service. It is only included with the one that is not the day pass. If you book for several days you will not have the transport service and they will not refund your money. There is no information on the page because neither of the two parties is interested, they are interested in your paying and then not offering you the service.

Capaba d'ailleurs

Sep 27, 2022

1 of the 4 passes did not work on site and despite my reminders for a refund I still have no response from them. Already during the purchase I had to relaunch to get my pass because I had not received any email...

Gabriela Segovia

Sep 26, 2022

Really very bad service!! The activities are not updated in your app and it happened to us to go to several places and not be able to use it. We sent the query and no one ever responded.

Bryan Wong

Sep 25, 2022

So quick and easy to use! It saved me so much $$ . Empire state and the peak, were the attractions I visited.!

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Questions & Answers

I bought 4 passes but I have not received the email, how can I do?

alessia siccardi | Sep 29, 2019
Jordi Campins | Sep 29, 2019

Go to the 777 8th avenue offices

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Hello, how do I use the Day Pass at the Empire State Building?

Thomas | May 1, 2022
Annette R | May 1, 2022

Hello, you should reserve a time slot online on the ESB website. You then go to the chosen date and simply hold up the QR code. That's it😉

Hi, where can i see the update list of the atractions the pass includes, we arrived NYC on october 27 and we like to know and be sure that we will not had problems when we use the pass. Thank you for all...

rv kc | Nov 2, 2021
Peter Swanson | Nov 2, 2021

Their app is helpful. But check the times with the attractions websites bc the SightSeeing Pass website and app often do not have up to date times and dates. I ran into this problem and missed out on a few attractions

who offer the cheapest and most comprehensive sightseeing pass for NY! Thanks to all

Christine Wimmer | Sep 29, 2019
Manuela Serrano | Sep 29, 2019

It’s very interesting, it’s worth it

Can I change the date for a week later. How do I accomplish that?

Crystal Paris | Sep 29, 2019
Titty Avidano | Sep 29, 2019

Of course, the validity of the pass begins on the day of first use

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Hello I would like to know if the CitySightseeing Night or Broklyn or Manhattan tour gray line will be in operation in August 2022. If I buy a 7-day day pass, I get 7 days of the Big bus classic tour or just one day. Thanks

Jérémy Bouyssou | Jul 30, 2022
Sandra Jolin (Sandroune) | Jul 30, 2022

Good morning! For my part, I had a 3-day pass and each of the tour buses is valid for 1 day. If I wanted to do another day of Manhattan, he asked me $20.

In addition to buying the pass, I must request an appointment for the visit

Obdulio Hernández | Jun 30, 2022
Andrés E. Castillo | Jun 30, 2022

Pude visitar sin reserva previa las atracciones como el museo de cera y Edge. Entiendo que algunas atracciones podrían requerir alguna reserva pero en general basta con el pase sin reserva previa

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Our passes doesnot work. How can we reach you?

Petra Hollegien | May 1, 2022
The SightSeeing Pass NYC | May 1, 2022

Hi Petra, I just resent your Passes, please check your email and use the new Passes, apologies for the problem, You can also contact our call center on 1-844-400-7277

Why have they charged us twice and now they don't return the money???

los Gil | May 1, 2022
Marcin Zabielski | May 1, 2022

Hi Ios, if by any chance your order was charged twice, the 2nd payment will be refunded to your credit card shortly, it might take up to 3 business days for banks to process this, appologies for the problem. Hello Ios, if by any chance your order was charged twice, the second payment will be refunded to your credit card shortly, banks may take up to 3 business days to process, sorry for the problem

Good morning! Today I puchased 8 Ny passes for 4 days but I was sent back the money. I need the purchase because I arrive to Ny tomorrow What should I do?

Adrian Holt | Apr 1, 2022
The SightSeeing Pass NYC | Apr 1, 2022

Hello Adrian, I am not seeing your order, perhaps your bank has declined the purchase, please try again with a different payment method or different card if possible, you can also try our call center. Thank you for your interest in the Sightseeing Pass

Hi there I bought a Ticket Yesterday but didn't get any Email with the pass where is your Office?? I was at the Port at Timesquare but there isn 't any Office!!! I.payed 172 with my Creditcard please Tell me where I can Go to geht Help Plesse

Kristina Michos | Apr 1, 2022
The SightSeeing Pass NYC | Apr 1, 2022

Hi Kristina, i just resent your confirmational email and Passes, please check your email, sorry for the problem

Do you know what attractions can be visited? I have read that it does not work.

Faby Reynoso | Jan 1, 2022
Delfi Martinez | Jan 1, 2022

I used it at Christmas 2019 and it worked for many places. All those who put on the web. And it is true that the people who attended us in the attractions put a lot of their part so that it could be accessed with the card

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can i pay cash?

Yetsenia Reyes | Dec 2, 2021
Marcin Zabielski | Dec 2, 2021

Unfortunately no, right now with covid restrictions only option is by card via website: sightseeingpass.com or by the phone

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Buy 4 passes for 6 attractions, we used only 2 attractions and it tells us that the passes were voided for full use. I feel ripped off. They have not solved anything for me.

Alexandra Chaves | Sep 28, 2021
Cloti Lebron | Sep 28, 2021

Buy the 4-day pass ... cadi 100 attractions ... but they did not clarify that almost everything closed, tourist buses did not work, neither boats and many other things closed ... I tried to contact and claim by all means without result, what's more, they blocked me !!!!

I have passes, and they don't work for me in top of the rock, where can I solve the problem?

ARIEL SALAZAR MIRANDA | Sep 28, 2020
The SightSeeing Pass NYC | Sep 28, 2020

Hi there, can you please visit our office at Port Authority in New York? They will be able to help you further. Thanks so much!

I would like to book the visit of the top of the Rock, but I don't know if the validity of the card counts from the day I make the reservation or from the day of the reservation.

juan manuel ruano garcía | Sep 28, 2020
helen blanton | Sep 28, 2020

It is valid from the first day you use it. We didnt pre book the top of the rock we went to the ticket office on the day. The added benefit is if it's a cloudy day the views arent as good. So you can choose a clear day to go.

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Empire State with NYpass: we'll go tomorrow 2020, January 3rd. How long are the queues to enter with the NYpass? Waiting time to get in?

Rafael Montoya Adarraga | Sep 28, 2020
Marcin Zabielski | Sep 28, 2020

Please note Empire State is not available with the Sightseeing Pass, you can visit One World Observatory and Top of the Rock instead

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Hi. Can I purchase the passes at the agency in New york? Or only online?

Sabri Bellino | Sep 28, 2020
Massimiliano Ponte | Sep 28, 2020

If you want to buy in loco, it is suggested to go in the afternoon, in order to avoid morning lines

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What is the address of the office in Manhattan?

Gabriel De Piero | Sep 28, 2020
Prisca99 Tissot | Sep 28, 2020

I do not know I only used the application

We ordered cit attractions pass with Thomas Cook they we supposed to be delivered to shop this is no longer there how can I get them to my address thanks

Judith Sharp | Sep 29, 2019
Tanya Jermann | Sep 29, 2019

Can you have it emailed to you instead? There's an app you could get that is super easy to use

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How far in advance of my visit can I buy my pass

Kim b66yefrsv12345y7890poyee2z.k ,mntďđmEngland | Sep 29, 2019
Rachel G | Sep 29, 2019

You have a year to use it once you buy it

How long will it take to get to 911 if you ride hop on hop off bus

Dan Covey | Sep 29, 2019
shantanu wattamwar | Sep 29, 2019

Of you have not already bought sightseeing pass .. stay away from it.. and use Public Transport...

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Dove si prendono i Bus per chi usufruisce del Sightseeing Pass nei pressi dell'Hotel Fairfield Inn & Suite Marriot. grazie

ely bianchi | Sep 29, 2019
Alicia Gómez | Sep 29, 2019

The metro is the best option. First you have to take out the tickets at the agency and there you take the tourist bus

Is there any helicopter available for New York?

Hernan Trip | Sep 29, 2019
Gonzalo Godoy | Sep 29, 2019

There are several companies, they all come from the same heliport, you can choose the one you want, I recommend you book a quota online, paying a reservation amount obviously.

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Hello ... consult: ... if I buy the New York Pass for 3 days, can I use two days of Big Bus from different circuits?

L San | Sep 29, 2019
maricarmemmartosbellido martos | Sep 29, 2019

They are as you say, three days and you can take what you have hired wherever you want to go. Check it out

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Want to come for 15 days touring in 3 cities new York.washington DC and Las Vegas. How much will it cost me. obi Patrick osita from Cameroon

obi osita | Sep 29, 2019
Paul S | Sep 29, 2019

You should buy the USA pass on sightseeingpass.com. This way you can use it for all 3 cities

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We have a NYC sightseeing 2 day pass. How do you set up the meals on the 2 days we are there? what restaurants are included? Also,the sightseeing pass includes one way to JFK, can we use this service after the 2 pass is finished

joanne bowdren | Sep 29, 2019
Nicole Thomas | Sep 29, 2019

The website should tell you or you can ask anyone of the 10 million bus selling tours people. We used planet Hollywood & Buca, which was beautiful & insanely big! We didn't realise until the last few days we could use for food so didn't get much use! Definitely ask though x

In case we can not use the pass for health reasons, do they return the money?

Mario Demi | Sep 29, 2019
Lilia Morales | Sep 29, 2019

No. Serve up to one year from purchase. You can buy there online to make sure you use it. They give it to you at the moment

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I have buyed a sightseeing pass for 5 days, 2 persons and payed USD 486,40 on 25th february. When and how will I get the pass? Thank you for answering. Claudia Fischer

Claudia Fischer | Sep 29, 2019
Yann Geoffrey | Sep 29, 2019

HI Claude, you can get you're pass anytime you ready, you just have to redeem your voucher at the main visitor center, located at 47 street & 8 Avenue in Manhattan New York 10036, the visitor center is open every day from 7 Am to 7 Pm

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Hello, I have now two passes with 10 att and discount from ericoffer. Can ik change the Pass to a 5 days Pass? What must I pay extra for this whit the discount from ericoffer? Daantje

Danielle Schreuders | Sep 29, 2019
JEM Ma | Sep 29, 2019

You will have to ask, they are kind of strict about exchanges and refunds.

Im going to New York for the first time with my son for 4 days. We are staying right next to Central Park . We are not sure if we should get a 2 day flexi pass and do some of our own sightseeing for they other days or get the attractions passes

sarah eaglestone | Sep 29, 2019
ha choi | Sep 29, 2019

Compare price between city pass and Groupon Better to go to city pass website. Finall price is better at City pass

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So I'm confused, once you buy the pass is your admission free or do you just get a discount?

sandi whiting | Sep 29, 2019
Kelly Rach | Sep 29, 2019

As long as it's to one of the included attractions, admission is free, you just pay for your ticket by giving them the pass instead of your credit card.

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Hello, I would like to know about your offer of 40$ buying the sightseeing pass. A friend told me that if you buy a flex pass of 6 attractions you will have an extra of 40$ code to buy another ticket, having then 7 attractions. Is it right? Thank u

Fernando Alvaro Castro | Sep 29, 2019
Sonia S. | Sep 29, 2019

With the normal pass (not the flex) they give you 40 dollars and then you can get the ticket for the Empire State (or any other attraction from a website from a partner ). Better take a look at their website.

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Which Boats Tour are possible with the City sightseeing pass possible and what I have to pay for?

NORBERT Mohr | Sep 29, 2018
Jorge Casanova | Sep 29, 2018

In this link you can see all the atractions included: https://www.sightseeingpass.com/en/new-york/attractions

I want to rent a bike and they say they have stopped working with sifhtseeing pass for 6 months? At bike rental nassau street

Dominique | Sep 29, 2018
Dominique | Sep 29, 2018

I want to rent a bike at ny bike rental in Nassau street with sightseeing pass and they say they do not accept it. For 6 months. It is still on the website?do you have another possibility?

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What time is the last tour?

Fatima Tojo Soler | Sep 29, 2018
Marci Sici | Sep 29, 2018

?????? Sorry??????

can airport shuttle be used as an attraction on day pass

Hortencia Chavez | Sep 29, 2018
Walter Mckechnie | Sep 29, 2018

Yes they can as Marcin says they have to still be valid.

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Can I get a refund for un-used attraction passes?

Sandy Clarke | Sep 29, 2018
gez taylor | Sep 29, 2018

Nope, you need to choose what you want to do and make the most of it, we saw fast more attractions than the cost of the pass but clearly it is down to the individual.

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does the pass include empire state building at night time

A Google User | Sep 29, 2018
Shane Zieck | Sep 29, 2018

Not anymore unfortunately but there is plenty included. Top of the rock is awesome but book for the first time (you need to go to Rockefeller to get a ticket though).

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How can I check what is left on my pass?

robyn melton | Sep 29, 2018
Dr Shailendra Dwivedi | Sep 29, 2018

That is very simple the hop on off buses route starts with 3 or 5 route once u cover one route ...u will finished the sight seeing spots of that route... Otherwise cross it or mark it on the route map of the hop off hopp on bus paper👍

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is the new York sightseeing pass (not the flex pass) good for first timers in new York? how is the service and what tips would you recommend to help the new York trip go by easier with the pass?

autumn franklin | Sep 29, 2018
juan juarez | Sep 29, 2018

I bought the flex pass... based on how long the attractions take, and the amount of tourist in nyc... the flex pass is better. You cannot do more than 3 attractions maximum based on time constraints. Although its unlimited, you are limited by time.

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