TopView Sightseeing

Category: Sightseeing tour agency in New York

Address: 2 E 42nd St, New York, NY 10017, USA

Phone: +12126640300

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Barb Pryce

Oct 6, 2022

As per others reviews, the sales people are on every corner. That’s where the service stops. $200 US for one stop, then the trip is done. Buses do not run to time & when they do come along, they’re full. Do not bother with this company. Check out the other companies & give this a miss😞What a waste of time & money!

Michael McDaniel

Oct 6, 2022

Absolutely the worst 90$ spent the entire trip, every bus was late and most of the time there was no room to even get on. I should have just taken public transportation.

Gustavo Suárez

Oct 6, 2022

Pay only for stay in the line and lost time.

Joaquín Suárez Ermacora

Oct 6, 2022

Bad service, bad frequency of buses and no respect for the time of the people who is waiting.

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Questions & Answers

How often does the Uptown Tour run?

Joseph Perez | Feb 8, 2022
TopView Sightseeing | Feb 8, 2022

Hello Joseph, during our winter schedule we have departures daily at 11:30 am, 1:30 pm, and 3:30 pm.

Does the North Pole Express operate on Christmas Day?

Julia Clark | Oct 6, 2021
Reagan Davis | Oct 6, 2021

It does. The website shows it runs until Jan 3, 2021.

I bought the 48hr pass that also includes the Liberty Cruise. How do I get to the Pier?

Kara Shannon | May 9, 2022
TopView Sightseeing | May 9, 2022

Great question, Kara! There is a stop on the Downtown Tour (Stop #11) that will take you right next to Pier 36. Be sure to reserve your spot on the cruise before you go. You can do that on the TopView app. We hope this helps and can't wait to see you on our TopView buses.

What Christmas lights are on the Holiday Lights Tour?

Marie Aldebert | Jan 9, 2022
Debbie Mccann | Jan 9, 2022

We went on the Night Lights your last week and it was beautiful. It's really similar to the downtown tour at night, but with three night lights it's a whole different experience. Also, you drive across the Manhattan bridge to Brooklyn and get a gorgeous view of the skyline and bridges at night.

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do you accept babies and strollers in the bus?

SANDRA LIZ Valdes | Oct 6, 2021
Babygirl Love | Oct 6, 2021

Yes they do!

I need to know how to request a full refund?

Tina Brandon | Oct 7, 2019
Gordon Fairty | Oct 7, 2019

Call them.

Its my wedding anniversary and was thinking what I can do to make it a fulfilled day. I decided to go on tour with my hubby. We were able to see various attractions and the bus driver showed us to the nearest stops.

Rabiu Hammed Abiola | Oct 7, 2019
TopView Sightseeing | Oct 7, 2019

Dear Hammed, Thank you for your honest feedback.

How can I pay Topview?

TopView Sightseeing | Oct 7, 2019
TopView Sightseeing | Oct 7, 2019

For online bookings, we accept Visa, MasterCard, Discover, and American Express.

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How do I reserve online for liberty cruise

ASHWANI KUMAR SINGLA | Oct 7, 2018
TopView Sightseeing | Oct 7, 2019

Dear Ashwani, Please visit topviewnyc.com/reserve to make a reservation for the Liberty Cruise.

Is there a free audio tour guide provided on the TopView New York bus tour?

TopView Sightseeing | Sep 6, 2022
Angela Jupe | Sep 6, 2022

Yes

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Do I have to go to stop 1 to catch the downtown tour?

Amiee Dalton | May 9, 2022
TopView Sightseeing | May 9, 2022

Hi, Amiee! No you do not! If you have your pass downloaded already, you can hop-on the bus at any of our stops. Be sure to look at the bus times on our TopView app.

How long do these tours take to complete in total? If I didn't need to hop on and hop off, how long will I be on the bus?

Nathan Stringe | May 9, 2022
TopView Sightseeing | May 9, 2022

Hi, Nathan! The tours vary in total length. Mostly they should take about an hour and a half in total, but sometimes it can go over two hours depending on time, traffic, and certain events happening in the city. If you do decide to hop off at any point, you can check the time of the buses on our TopView app. If you need any more information from us, please feel free to give us a call. Thank you for picking TopView and we are excited to see you on board!

If I want to see Brooklyn should I take the Night Tour or the Brooklyn Tour?

Amiee Dalton | May 9, 2022
Anh Tran | May 9, 2022

You have to reserve both Night and Brooklyn tours. The night tour takes you into it a bit and it is dark. The Brooklyn Tour shows you more places if you look at the Top View map.

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A date with topview sightseeing bus wasn't a waste. I really enjoyed the tour and looking forward to more. I was able to see clearly from the topdeck.

ADEJONWO TAIWO | Oct 7, 2019
TopView Sightseeing | Oct 7, 2019

Dear Adejonwo, Thank you for the feedback.

I am having trouble finding information about the hop on / hop off bus schedules. For example, if I "hop off", how long should I plan to wait to "hop on" the next bus?

Gela Shepard | Oct 7, 2019
TopView Sightseeing | Oct 7, 2019

Hello Gela, You can find a list of stops and expected arrival times between each station on topviewnyc.com/livemap

Is the Brooklyn Tour only starting at 10 o'clock and how does it work?

David Adler | Oct 7, 2018
Serah Salami | Oct 7, 2018

It only goes once a day and yes 10 o clock meaning (it doesn't stop on the road

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Hello, can i take a small dog in the Bus?

mario petiz | Sep 15, 2022
Hannah Elizabeth | Sep 15, 2022

I would assume no

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Can I bring my own food on the bus?

TopView Sightseeing | Sep 6, 2022
TopView Sightseeing | Sep 6, 2022

Yes. You are allowed to bring food and non-alcoholic beverages on the bus.

Can I stay for the whole duration of the hop on hop off NYC bus tour?

TopView Sightseeing | Sep 6, 2022
TopView Sightseeing | Sep 6, 2022

Yes. You can stay on the bus for the whole duration of a loop.

Can I take my baby on the bus?

TopView Sightseeing | Sep 6, 2022
TopView Sightseeing | Sep 6, 2022

Yes. It's definitely possible to bring your baby along for the bus ride. We recommend you have your baby seated on your lap for safety reasons.

Can I hop on at any bus stop along the tour route?

TopView Sightseeing | Sep 6, 2022
TopView Sightseeing | Sep 6, 2022

Yes. Our NYC bus tours conveniently stop at the location near the famous New York attractions, such as the Empire State Building, Times Square, and One World Trade Center. Take a look at our route maps for full lists of stops. For Night and Brooklyn tours, our buses are a full length run along the route without any stops.

Can I bring a stroller on the bus?

TopView Sightseeing | Sep 6, 2022
TopView Sightseeing | Sep 6, 2022

Yes. Strollers are allowed as long as they are folded and not blocking the walkway.

How often do TopView Sightseeing bus tours run in New York?

TopView Sightseeing | Sep 6, 2022
TopView Sightseeing | Sep 6, 2022

Downtown tours run every 20-25 minutes daily 8:00am-6:00pm, and Uptown tours run every hour daily 10:00am-4:00pm. We also provide service announcements on our app in case of schedule changes.

How long do TopView NYC bus tours take on average?

TopView Sightseeing | Sep 6, 2022
TopView Sightseeing | Sep 6, 2022

A Downtown tour takes 2.5 hours on average, and an Uptown tour takes 2 hours on average, assuming that you stay on the bus throughout.

Where should I start my hop on hop off New York bus tour?

TopView Sightseeing | Sep 6, 2022
TopView Sightseeing | Sep 6, 2022

We recommend you to board from Stop 17- Times Square North.

Do I need to reserve my seat on a Night tour or Brooklyn tour in advance?

TopView Sightseeing | Sep 6, 2022
TopView Sightseeing | Sep 6, 2022

Yes. We recommend you to reserve your seat 2 days in advance.

I would like to know the name of the song that plays on the bus.

Gunther Alves de oliveira | Oct 6, 2020
Gunther Alves de oliveira | Oct 6, 2020

Ok My friend thanks

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I want to pick up my tickets as the APPS is not downlowding tickets. Can I have exect office location and the opration timing where I can pickup my sightseeing/package tickets.

SHAHID PARVEZ | Oct 7, 2019
TopView Sightseeing | Nov 10, 2021

Hello Shahid, Thank you for contacting Top View NYC. We are sorry you are having difficulty downloading your tickets. Here are some instructions on how to download your tickets on our Mobile App using your device: Download our TopView Mobile Application onto your device(s) using one of the following links below: Apple Users Android Users Select “Download Purchased Tickets” Select “Enter Manually” Enter your 12-digit authorization code Download Tickets onto the device(s) For Tickets on Separate Devices: Select one (1) box for each ticket you would like to download onto THAT specific device. Repeat Steps 1-5a on each device, until all passes are downloaded. For All Tickets on One Device: Select ALL boxes and proceed to download. Please feel free to contact us if you have any further questions. Kind regards, Richard Lozada

i have booked a tour for 3rd Aug & 4th Aug and we will live in Bronx. Where is Bronx pick up place?

Saleem Qazi | Oct 7, 2019
Marek Lew | Oct 7, 2019

You should ask via their email or call direct to find out

Can I pick up a bus at the Whitehall terminal?

Kathy Larson | Oct 7, 2019
TopView Sightseeing | Oct 7, 2019

Dear Kathy, the closest stop is #12 at 17 Battery Place, between West st & Washington St. Please visit our live map for additional details on stops and arrival times. https://www.topviewnyc.com/livemap

Phone # of top view? New York?

Eunice Nichols | Oct 7, 2019
TopView Sightseeing | Oct 7, 2019

You can reach us at 212.664.0300.

I bought bus tour from topviewsnyc company and I have a question regarding their Brooklyn tour as it starts at 10 am daily so how many buses goes on to their Brooklyn tour

Sh.aftab Ahmed | Oct 7, 2019
Louis Tocco | Oct 7, 2019

Call their office, just one or two continue on with the tour.

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I have a client, traveling in from South Africa, that wants to have a sight-seeing tour of NYC and also one in New Orleans. First visit! 4nts in NYC/5nts in NOLA. Also accommodation in both. Your recommendation on a supplier/s will be appreciated.

Gary Seath | Oct 7, 2019
Louis Tocco | Oct 7, 2019

The best thing to do is show up at their office ticket window.

Do you have live tour guides or is just a tape?

Sheryl Joyce | Oct 7, 2019
Louis Tocco | Oct 7, 2019

Live guides are the best.

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Do you give refunds when your buses are all full and your customers cannot get seats?

Laura Barnes | Oct 7, 2019
fredytaladro | Apr 9, 2022

And is TopView not ashamed to charge for a service that they do not comply with?

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Hey when you need to taje one if this tours, can you hop on the bus to go for example to stop 1 to taje the liberty tour if you already did the down town tour??

WENDA Harger | Oct 7, 2019
Denise Pauls | Oct 7, 2019

I don't think you can do that. I think it was a specific route no getting off or on.

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I can't get any money or any support from you, why?

ابوعزوز المطيري | Oct 7, 2018
Wale Adeyemi | Oct 7, 2018

Response available if question coulf be translated to English

Do we need to buy any other pass or just buying topview pass is sufficient for sightseeing?

prabhakar gouda | Oct 7, 2018
Udayan Verma | Oct 7, 2018

Just the tickets. There are many such providers and u can press them for discount or lower price. U may evem get free boat trip

Do the Tours have Spanish? The other time I bought they had nothing more than only English.

JC Paz | Oct 7, 2018
Angie Alexandra Bautista Aponte | Oct 7, 2019

The night tours of Brooklyn and the Bronx do not have a translation in Spanish only in English (not even with headphones), and the worst thing is that they sell you the package telling you something else !!! They told me that they could enter several museums and I could only enter New York and that I was entitled to 2 hours of free bicycle, and it turns out that I have to pay at least 1 initial to have 2 free ... a total farce

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How long does the Bronx tour take? 1 hour?

B G | Oct 7, 2018
Olawale Ojerinola | Oct 7, 2018

1hr 45mins

How long is the Bronx tour?

B G | Oct 7, 2018
Frickin' Delights Donuts Inc. Cory & Mandy Woytkiw | Oct 7, 2018

All tours are like an hour and a half depending on time of day and traffic.

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Is any station bus meeting the liberty cruise station?

Ita Rempel | Oct 7, 2018
Nikki Caz | Oct 7, 2018

No I went on the tour and the map didn't stop on that side.

Hi, i bought my tickets online. I am now in New York, St Marks Place. Where is the nearest place to redeem my ticket. Thanks

Reshen Ramdas | Oct 7, 2018
Ashley Simcoe | Oct 7, 2018

I purchased online as well. After I left Penn Station, I was greeted by a RED SHIRT employee of TopView (there are several bus tour companies). I showed him my online ticket and based on my location, I was directed to a ticket center!

How to sign up for night tour

Marilyn Campbell | Oct 7, 2018
Sateesh Sai Modukuru | Oct 7, 2018

Just look for red tshirts. They're all over the place at every single tourist place. They'll explain the plans, some of them include night tour. It's the best tour.

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Where can I buy my tickets in New York City?

TopView Sightseeing | Oct 7, 2018
alisher ibragimov | Oct 7, 2019

That's True THEY are SCREWED people. THEY sale 1000 tickets for 50 seats.

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When does the clock on the timed packages start?

TopView Sightseeing | Oct 7, 2018
Jeana Ferrara | Oct 7, 2018

DONT GO HERE---THEY ARE HORRIBLE!!!!

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What are the hours of operation?

TopView Sightseeing | Oct 7, 2018
Ail Riv | Oct 7, 2018

They don’t have facilities for handicapped people

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Is there parking here?

Rebecca Therieau | Oct 7, 2018
Marcos Castillo Valdez | Oct 7, 2018

No, its very hard to find street parking anywhere in the area

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How much all day 1 senior

Yvonne Bullis | Oct 7, 2018
Moktar -MOUSSA | Oct 7, 2018

49 dollars

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