West 54th Apartments

Alejandra Yepez

LIVING WITH A RAT FOR 14 HOURS AND NO ONE COMES TO OFFER ME A SOLUTION. I am literally cornered in my own apartment. Don’t believe this “luxury” rental

David Vazquez

The overwhelming majority of reviews are clearly fake. Some even look like they were written by luxury brokers who show this place to their clients. I have been living here for 7 months now. The entire time, I have been able to smell my neighbor’s dirty cat litter from my own bathroom because of an issue with the shared ventilation system that the building can’t (or won’t) fix. My hot water comes out brown and murky several times a week (pictured), and has done so since I moved in. A mysterious crack appeared on my wall seemingly in the hours while I was at work one day (pictured), and although for weeks I have been told that someone will come and fix it but no one has. For months my refrigerator door would not close all the way, causing dairy items and meats to spoil faster, and it took them months to replace the fridge (it just got resolved days ago). Finally, and perhaps most egregious of all, my rent mysteriously went up one month, and I called to ask why and they said there was a clause on the 33rd (THIRTY THIRD!) page of my lease written entirely in indecipherable legalese that said it could happen, although no one gave me a heads up about it when I was moving in. Please avoid this building at all costs.

Andre Gainer

very good service very professional

Ekaterina Levitskaya

Thank you very much. Very good apartment, convenient facilities, and very helpful staff. Thank you very much.