The Marc Luxury Apartments

Tianna Johnson

Can someone from this building PLEASE answer the phone, I've been trapped outside on the terrace for 30 minutes. Please 😩😩😩

Dimitris Kalimeris

I would strongly encourage you to not take all the 1-star reviews for this building AND this management company lightly and to look elsewhere. The elevator problems are constant, in my 9 months here there have been only 3 months(!) without an elevator issue. The elevator issues range from only 2 out of 4 elevators being available (which has been the almost daily situation during my stay here) which means that you might wait up to 10 minutes to go to work during the morning rush hour, to only 1 elevator available (my record wait in that case was 35(!) minutes during a time that I was doing laundry) to occasionally NO elevators available for a building with 43 floors. The last one happened to me twice during August. The management's response is at least insulting. Two of the elevators have been out since early July. After 3 weeks the management informed us that it will take them up to 6 weeks(!) to fix them. Probably they had to demolish them and rebuild them from scratch, that's the only reason I can think of to justify that timeline... Nevertheless, now we are 7 weeks after and still only one of them is fixed (which of course only happened last week, exactly at the 6 weeks deadline). It's just ridiculous. For reference, when I was searching for an apartment I saw one in Chelsea that didn't have gas due to an ongoing construction. The broker said that I will receive a 30% rent discount for the inconvenience during the time that gas is out. I definitely consider no gas far less inconvenient than a 43-floor walk up, however the only thing that we received from the management, besides "the sincere apologies and thanks for our patience" (which none of the residents has of course) is a week of free coffee and bagels for breakfast, and no response to our emails... If this is not insulting then I don't know what is. Honestly, look elsewhere. If you want a luxury building get an apartment somewhere where you will feel appreciated and that your rent is worth it. As a side note, the bathrooms in this building (at least in my apartment) are not in the standard that you would expect from a luxury building.

Artem Lyskov (Artem Lyskov)

Guys, what do you think about this? We saw (9/2/22) the apartments in your building and love the layout, atmosphere, and light! Very great! But how can you ask $4900-$5300 for this bathroom and old kitchen? It’s only one thing that stopped us from signing with you! Leasing did not react to our questions!

Mihailo Miloradovic

Ultimate disaster with elevators. I would for sure look for my luck elsewhere. Hallways are hot as hell while waiting for never showing elevators, no AC in landing elevator areas. I can only say run as fast as you can.