Shoe Dept. Encore

Category: Shoe store

Address: 15288 US-19 S, Thomasville, GA 31757, USA

Phone: +12292281600

Opening hours

Sunday: 12–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Lisa Sheffield

Aug 31, 2022

Didn't find what we were looking for.

Brittney Jordan

Jul 19, 2022

They have a good selection of shoes but they need new staff! I saw two boys playing at the register and then walk away and leave a customer. They were also heard cussing behind the register as well. Not professional. There are a couple of good employees that are very kind and helpful but that should be consistent across the store!

kimberly mclendon

Aug 1, 2021

It was an amazing arey of selection of shoes, handbags etc. If your looking for a hi quality shoe, bag at at a really good price hop on in you jeep, car etc. Get on over to the shoe department encore just like i did it was well worth the drive the staff was awesome thanks so much and we will be going back!

UNAPOLOGETICALLY AVIS

Jul 28, 2021

THEY HAVE REALLY NICE SELECTION ON SHOES FOR EVERYONE. NOT TO PRICEY EITHER. GO TO FOR SHOES AT A LOWER RATE.

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Questions & Answers

I lost my receipt and need to return shoes, what are my options?

Shoe Dept. Encore | Aug 29, 2022
Lisa Sheffield | Aug 31, 2022

If you used a debit card get that information from your bank. After going into this store in Thomasville Ga & hearing these employees talking I would advise you to look hard for your receipt because it sounds like they would be hard to deal with. Just my observation based off of over hearing their conversation!🤷‍♀️

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 29, 2022
Shoe Dept. Encore | Aug 29, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 29, 2022
Shoe Dept. Encore | Aug 29, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

Where is my refund?

Shoe Dept. Encore | Aug 29, 2022
Shoe Dept. Encore | Aug 29, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

Do they have white slip on Van's?

Sara Stouffer | Sep 28, 2020
Ryan Carter | Sep 28, 2020

Yes

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Do yall have fila

Daeshaun Hightower | Sep 29, 2019
Angela Rogers | Sep 29, 2019

Yes they carry fila

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