Address: 6409 Fayetteville Rd Ste 110, Durham, NC 27713, USA
Phone: +19192064077
Sunday: 12–6PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
Elizabeth Gray
I want to shout out Jose & his huge reserve of patience & perseverance to get my phone problem solved. We were there toward closing on a busy Saturday & everyone was working hard while remaining positive & polite to make sure everyone was taken care of before they closed.
Valerie Dillard
Marc is exceptional in the quality of work, customer service and customer care. He is warm, friendly, easy to talk too. His knowledge in IT and the T Mobile business is beautiful. T-Mobile keep up the excellence in having employee like Marc in your store. I would like to give credit to Jose and Felix in store 2sme as well. Building a great store, team and the excellence in customer satisfaction. These men should be the face of your stores and business. They are the future.
Brandon Foster
We went in to switch carriers and were going in with some trepidation. We walked in, we're greeted, and Santese was awesome - friendly and entertaining, singing to the radio while moving 3 lines with ease and precision and sticky notes! We had lots of data to transfer and Santese invited us to take care of other errands and come on back. Our experience was great.
Amy Lynn
I had no idea the volume of business this location does! Thinking late Monday afternoon the traffic would be light, I went in. It was busy! It took a bit of time to be checked in because all reps were busy. However, after being checked in and waiting for an available rep, I was given 100% attention to have my situation resolved. Reasonable options were provided to help me make a sound decision. I appreciate Jose and the ENTIRE crew! Thank you!
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This store is for the general public including employees
It definitely helps especially on weekends or in the 5-7pm timeframes
Any phone you buy not sold by your carrier needs to be Unlocked. It is unlikely you can buy an Unlocked phone from a carrier. You can buy unlocked phones online from Amazon, the manufactor, or Best Buy stores carry unlocked phones and they can activate the phones. If not, they will send you to the appropiate carrier store. The advantage of the Unlocked phone is you can change carriers without buying a new phone. You will have tonpay an activation fee.
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