America's Best Contacts & Eyeglasses

Category: Optometrist in Durham, North Carolina

Address: 4600 Durham-Chapel Hill Blvd, Durham, NC 27707, USA

Phone: +19192518033

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 8:30AM–6:30PM

Wednesday: 8:30AM–6:30PM

Thursday: 9AM–7PM

Friday: 9AM–7PM

Saturday: 9AM–6PM

Reviews

Ms Official

Sep 29, 2022

Really Had A great Experience! Super quick ! Really loved the visit ! Ashley Was the best !!

Rebecca Conner

Sep 29, 2022

Amazing personalities and great, fast service! Highly recommend!

John Farhat

Sep 27, 2022

All I have to say is I should have read the reviews on America's Best. This is a very common complaint against America's Best. I would give them negative stars if it were available. I had an appointment at 12:00pm, I arrived at 11:50am...I left at 12:49pm, still not seen. They had three more people still ahead of me. I spoke with the manager and she stated she gets these type of complaints all the time and can't do anything to change it; it's all up to corporate. I called corporate they said, "the stores handle the scheduling with remote docs." It was just a major waste of time for me and the store passing the buck to corporate, and then corporate passing it right back to them. They expected me to wait 2 to 3 hours to be seen, even though I arrived early for my SCHEDULED APPOINTMENT, and was respectful of their time. They could not reschedule me for a first person of the day appointment or any appoint for that matter (None Available). They could not give me any appointment that they could guarantee I would be seen at a particular time without an unacceptable wait. Save your time and sanity and go to a place that can handle your needs and respects your time. If you show up there 2 or 3 hours late, they would never agree to see you, so why would you accept them treating you like cattle waiting 2 to 3 hours to be seen? America's Best for making you wait forever!

Matthew Anderson

Sep 24, 2022

I made an afternoon appointment for today, two days ago. I was sent a ridiculous amount of confirmation texts leading up to my appointment, all of which I responded to. Yesterday my appointment was cancelled, but they had a morning spot. I work nights, but I told them I'd do my best to make it. When I woke up late and called, I was told the only time available today was now 11 am. This was at 1030 AM. I was(understandably) a few minutes late. I was asked why my original 230 appointment was cancelled, the one they cancelled. And then I was told they could take me as a walk-in but there is 4 people in front of me. I wouldn't get an eye exam here if they offered to do it for free now. I now get to start my day running on 4 hours of sleep, and I still don't have an updated prescription for my glasses.

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Questions & Answers

What vision ins do you carry

Pamela Hall | Sep 28, 2020
Teju Alonge | Sep 28, 2020

They accept many insurance plans. Best to call the office as sometimes plans get dropped or picked up.....

Will I get my glasses same day as appointment?

Gigi Haizelip | Sep 28, 2020
Oto Saravia | Sep 28, 2020

About 10 days

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Does AB accept Medicaid and if so , does also include the cost of the eyeglasses the client orders ?

Guy Moody | Sep 29, 2019
Teju Alonge | Sep 29, 2019

No. They do not accept Medicaid

I have a client who needs glasses. She has a payee. Can they pay for her , over the phone?

Karlisa King | Sep 29, 2019
Teju Alonge | Sep 29, 2019

She sure can... 👍

Do they take walk ins

Belinda Shaw | Sep 29, 2019
Teju Alonge | Sep 29, 2019

Best call. Sometimes they do depending on the schedule and how backed up the doctor is....

Does America's Best accept Medicaid?

Joshua Kricker | Sep 29, 2019
Linda Alexander | Sep 29, 2019

I have never asked.

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Can you get no scratch lens and tinted glasses with free eye exam?

Mary Mayberry | Sep 29, 2019
Teju Alonge | Sep 29, 2019

Yes you can. But it will be an additional cost to the $69.95

Are you open Christmas eve?

Deborah Day | Sep 29, 2019
Teju Alonge | Sep 29, 2019

fortunately no.....

Are they open on Saturdays?

Katanja King | Sep 29, 2018
Teju Alonge | Sep 29, 2018

Yes. They close 6pm

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I got glasses from the one in durham and I paided 346.00 for them and I can see nothing I took them back but had no help.

Tina Lee | Sep 29, 2018
J. Johnson | Sep 29, 2018

Hi Tina, I would take them back again. When I first got mine I couldn't even read the card. Then the young Asian lady came back over and took them and put them in the machine and did an adjustment. Then I was able to read the card and the words on the wall and see outside. She adjusted the lenses. I can go back anytime it is free according to her. This is the one in Durham. Hope this helps you. Goodluck!

Do you take medicaid

jeff Blalock | Sep 29, 2018
Benette Dorsett | Sep 29, 2018

Yes

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Do I have to have my eyes check for glasses if I have my perscript? Do I need a appointment when I come? Is the glasses two pair for 79 dollars if you need before?

Mildred Jackson | Sep 29, 2017
jessi thomas | Sep 29, 2018

prescription must be valid, should have the time frame circled on the paper. The advertised price is two pairs for as low as 69 dollars. This includes two pairs of tyre 59.00 frames and uncoated plastic lenses. You can mix and match depending on what you have available to spend. They will try to upsell the lenses, don't do it!

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