AAA Mount Laurel Car Care Insurance Travel Center

Rushik Trivedi

BEWARE..!!! I am not sure how can someone go wrong in oil change. That is basic car service. I used oil change service and my skid plate was not securely fastened. As soon as I got on the freeway I heard very bad noise of skid plate screeching the road. Fortunately, The car from back did not hit me and I was able to pull over on the shoulder. By the time I got back (speed of 10mph on I-295) to service station it was closed. Next morning I was able to rise an issue to service center. They secured damaged skid plate and upon my request they ordered new skid plate and hardware for my car but having only one car it was a lot of hassle to use Cab to go back and forth. I am increasing to 2 star only because they installed new plate. But, end of the day I lost my peace, going through hassle (felt very unsafe on road) and cost me more than it should. How can this serious mistake happens after doing multi point inspection as well.

Eric Bone

Always there when you need them,Great car and home insurance plans. You can get travel trip booklets and maps the same day. 🌟🌟🌟🌟🌟 👍

Bruce Bercun

AAA Mt Laurel again proved today that I can trust their advice and repairs. I have been a customer of this service location for many years, and with three different vehicles. Having visited my dealership's service department a few weeks ago, I was told by them that my brakes were in severe need for repairs. I opted to make an appointment at AAA Mt Laurel for the brake repairs. A few minutes after checking in for my appointment today at AAA, the service manager came up to me and said I was all set, and that there was no need for service at this point, perhaps at my next oil change. There was no charge. AAA Mt Laurel has done repairs on my various cars over the years, but only when necessary. Their prices are competitive, and often lower than elsewhere. The work performed is always excellent, and usually guaranteed for at least 20,000 miles. Highly recommended!

Glenis Mapp

I had problems with this location in the past. However, I thought some years had past and the service may have improved. Sorry to say it hasn't. My car was dropped off for diagnostic service at 8:00 which was my appointment time. I was told the diagnostic would take about a hour. When I called an hour later for the status of my car, they couldn't locate it. I was told that it was written down as a different car. They apologized and said it was next to be serviced. I went there an hour and half later. The car was still not serviced. Now I was told they would get to it by the end of the day. I politely requested for my car back and went to Bear Tire and Auto. What made me even more upset is that I was ignored at the counter for 6 minutes before anyone acknowledged my presence. I didn't want to think it was my nationality until a few other caucasian customers came in after me who were greeted immediately. I've been a member for over 20 plus years but I don't feel valued anymore.