Crystal Cove Apartments

Annamarrie Gorny

I am a traveling healthcare professional looking to move long term to Las Vegas. I called and found the perfect apartment for my exact move in date, and within my budget! It was so perfect. Went through the application process and BAM. The company wants 12 MONTHS of rent in my savings account. That's over $16,000. Yolanda and I talked back and forth via phone and email. When I was clearly astounded and a little irritated she said over the phone "it was just a question there's no need to be upset." Not even 30 minutes later I got an email from Yolanda saying that without proof of a contract in Las Vegas (while I expressed multiple times I am committed to a contract in my current city for 5 more weeks and it is too early to lock in one for my next city) or $16,800 in my savings account they could not move forward in the rental process. This was after we agreed for me to send in more paperwork and she would present this paperwork to her manager. She also mentioned I wouldn't know until Wednesday, which I explained was quite some time to know if I get an apartment or not as rates for rent go up daily, so this will end up costing me money if I don't get the apartment and don't know about it til Wednesday. She said she would "call her boss on his day off for me" to which I replied there was no need to be passive aggressive. When I got off the phone I was under the impression we were on the same page. This process has been a headache and a disappointment. So unless you have a boatload of savings or already live in the area- don't waste your time. They clearly have never heard of people relocating for work. (Even though I will be with the same company and have been for nearly a year. Just different locations.) And the cherry on top- that's against the law. NRS 118A.242  Security deposit: Limitation on amount or value; surety bond in lieu of security deposit; duties and liability of landlord; damages; disputing itemized accounting of security deposit; prohibited provisions. 1.  The landlord may not demand or receive a security deposit or a surety bond, or a combination thereof, including the last month’s rent, whose total amount or value exceeds 3 months’ periodic rent.

Alexander Plaisance

If you get an updated apartment it will look nice on the surface. That's it. Management is a mess, half of them are awesome the other half is rude and incompetent. Grounds are kept nice and maintaince team rocks but poor management kept hot tubs down for 9 months of my lease.

Alba Covarrubias

This vehicle was parked in front of our apartment garage over an hour and a half by someone who does not live here. My fiancé first initially called the office security at 6:14PM and was told someone would get in touch with him. No one responded. Not even security would respond. It wasn’t until 7PM did the man who owned the vehicle finally moved it. It’s a privilege to live near Summerlin and the fact that the complex proudly claims they up hold only the highest of standards can’t even follow through to upholding their own standards. It’s amazing the level of disrespect of paying nearly 2k a month and having no security to ensure that visitors are not inconveniencing any of the hard working residents that pay to live here. I can’t imagine if an emergency had happened and we could not pull out of the garage all because a visitor has no respect for the people who live here.

evangelina romero

The apartment are OK. The leasing office is a mess. I moved from Cali and was hit with last minute things the day moved in. Leslie was pressuring us to get into our apartment that she missed $175 worth of fees (again) that was later charged to us in the next month rent with no explanation. I had to call up and ask. The app that they use charges you $50 pay rent. They ONLY good thing is that rent for animals is low $30 for the first one and $10 for the next one. Two bed room OLD apartment ("updated ones" are more) with two dogs is $1,675 in 2022......