Roof Above 1210 N. Tryon Street Men's Shelter

Category: Homeless shelter in Charlotte, North Carolina

Address: 1210 N Tryon St, Charlotte, NC 28206, USA

Phone: +17043343187

Opening hours

Sunday: 8:30AM–12:30PM

Monday: 9AM–4PM

Tuesday: 8:30AM–4PM

Wednesday: 8:30AM–4PM

Thursday: 8:30AM–4PM

Friday: 8:30AM–4PM

Saturday: 8:30AM–12:30PM

Reviews

Valentin Petrusan

Jul 29, 2022

Y'all the BESTπŸ—£οΈπŸ’―πŸ’—

anthony rosasco

May 10, 2022

If you are a contractor do not do work for this business they do not like to pay there bill when the work is finished

King Chelblanco

May 10, 2022

They taking advantage of us

Jimmy Witherspoon

Mar 28, 2022

There are a few people like Mrs Carmen Fowler, Mrs Cheryl, Erica and the other women staff treat you like human beings, Mr Dwayne President he does a wonderful job, but the other men staff are rude. The kitchen staff is rude and decided that they should serve water only with meals, they serve old food and expired food and load their own cars up with donations from the churches and other organizations. We are human beings who just are having a hard time at the moment. They curse you out if you prefer certain things that are being served, we who are working come in afterwards and sometimes don't get meals, they decide who gets a late meal, tonight I got a soggy ham salad sandwich and it was 3 extra meals behind the desk. Certain staff needs to be trained in the field of helping the misfortune and know how to speak to a person. We sleep in cold air even when it's freezing πŸ₯Ά temperatures outside...the people who donate needs to know what is REALLY GOING ON πŸ˜‘. THE MAYOR NEEDS TO KNOW WHAT IS GOING ON. THE CITY OFFICIALS NEEDS TO KNOW WHAT IS GOING ON, AND THE CLEANING CREW WHO IS COMING ONLY CLEAN THE BATHROOMS AND FRONT AREAS ONLY. SOME OF THE VOLUNTEERS FROM THE SHELTER WERE SEEN IN BEDROOM SLIPPERS AND THEY MAKE BEVERAGES LIKE TEA AND JUICE FOR THEMSELVES. Security guard extort the guests out of their own store bought food, ridicule you if you are gay and call you milk dud head if you have alopecia, suggest you call Bosley for hair kitchen staff denied second plates only to carry extra plates home lie and say nothing is there even if you saw delivery trucks bringing in donations from churches and other organizations, people from the streets feel sorry and pull up bringing in food for us πŸ‡ΊπŸ‡Έ

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Questions & Answers

When do you have to get there to be able to get in for the night. Do they work with you if you're late because of work ?

t quick | Sep 28, 2018
Jerry Grissom | Sep 28, 2018

Yes

I'm from New Jersey and I lost everything. Do you help ppl find jobs and housing like through programs?

Tony Broadway | Sep 28, 2018
Alvin Thomas | Sep 28, 2018

Yes they do. Unfortunately the shelter is going through renovation at this moment. They are not closed, just a different way to get admitted. I implore you to physically go down there and find out the steps. There is some construction going on out front but you have to go all the way to the back and seek information there

I have a 3rd shift job with Amazon when I get off in the morning will they allow me to come sleep so I can get rest

brandon matthies | Sep 28, 2018
Jef Rawlings | Sep 28, 2018

You will need to provide verification of job and yes they will

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Are they open during the pandemiv

Darius Monley | Sep 27, 2021
Dylan Bussom | Sep 27, 2021

Yes

Do they help with housing?

Kelly Ann Ellis | Sep 28, 2018
Akilha Jackson | Sep 28, 2018

Yes

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The reviews look terrible. Why is the place so dirty?. Maybe the people staying there should help clean. Is there other places to rest at night in charlotte if you're homeless but have a job that may keep you into the early evening ?

t quick | Sep 28, 2018
michael akbar | Sep 28, 2018

The Shelter is a safe haven for those who are misplaced and have a honest desperation to do better, they use it as a stepping stone to move forward in their life. Some say if it were not for the shelters across the country a great deal of people who need these types of places and services would be left out of that American dream, and to effect change in someone else's life. Frankly we need shelters. And as far as the cleanliness of the shelter, yes the guest that stay there should pitch in to also keep it clean. So with that being said I am signing off. Yours truly Michael Akbar.

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Why is it you will allow men who come in drunk and who have been here for years not trying to better them self say in the shelter. But yet people who are out with a job and have verified that to your staff why do we have to sleep outside with no help

X Dastro | Sep 27, 2020
Louis Perry | Sep 27, 2020

I ask that question for the last 8-10 years. When I was living there in 2002, we had to take a breathalyzer test 2 times a day, once 6am, 4pm. If you didn't pass, you went to Detox. If you didn't pass your drug test you went to Detox. I ask the people who are in charge, they tell me it's their problem to help themselves, we just want them off the streets and we get them in housing. I wish someone would could put it back to old ways of getting in FOR HELP.

where do I take donations of winter coats, shoes and belts to?

luis paz | Sep 27, 2020
James Hillman | Sep 27, 2020

Donation to Crisis Assistance

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Can I donate men shampoos and conditioners? I have 6 extra bottles, all unopened and I rather donate than send them back.

tee miller | Sep 28, 2019
Johnny Armstead | Sep 28, 2019

Yes just take them up there

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How do get in the shelter

Sonny Hazen | Sep 28, 2019
Ryan Holmes | Sep 28, 2019

Call 211 for an assessment after that you have to report to the shelter or call at 8 am till you get a bed or a mat

Can I attend the lottery

Willie Colston | Sep 28, 2019
Jon Busch | Sep 28, 2019

Yes you can, as long as you do your initial intake first. Call 211, you can do it over the phone. And they say be there at 8am. It's winter, it's cold, its going too get crowded early, space is limited. GET THERE EARLY. Take care.

I read where the shelter will receive new clothing,etc. Do they take used(good condition) clothing and shoes? Instead of dropping off at good will,I thought maybe it could help out the homeless. Thanks

David Chapman | Sep 28, 2019
carmen jackson | Sep 28, 2019

Yes They accept both new and used items. The men there would truly appreciate anything.

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Why do I get harassed by the director every time i come to this shelter for services?He takes pictures of my car tag every time I show up.He knows who car it is,but he still walks out ,and takes a picture of my tag.Its really aggravating.

Nigel Mckinney | Sep 28, 2019
Johnnie Chambers | Sep 28, 2019

Did u talk to him about it

Relocating back to Charlotte, my children are there. Will the shelter except me that day or will it take some time

Castro Koontz | Sep 28, 2018
wisdom mayer | Sep 28, 2018

When you get to Charlotte dial 211 from your phone for sure you have to do online assessment then they will direct you to a location to do a on-site assessment then you will come to the shelter and they will do it in take depending on your homeless needs you can get a Matt until your number picks up for lottery then you can get in they are in the process of remodeling they will be finished around August 18th and the shelter will reopen right now there's three different sites so you will probably be sleeping at the Statesville Avenue facility

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Can you tell me a safe place to sleep outside till i get an assessment monday

Gerald Perez | Sep 28, 2018
Christopher Henderson | Sep 28, 2018

Try the greenway between Carolinas Medical Center and the Midtown area where the Best Buy is

I currently have no id will i be turned aeay

Gerald Perez | Sep 28, 2018
Jef Rawlings | Sep 28, 2018

No you will no be turned away

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I'm currently living with some ppl how long will I stay b4 an apartment becomes available?

Chris Dorsey | Sep 28, 2018
Christopher Alexander | Sep 28, 2018

Each case is handled differently depending on your situation. First you need to fill out a coordinated assessment for them to assess your particular situation

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I am 47 years old. Been married for 27 years. My wife and i fell on hard times about 6 months ago. I have been staying with my wife and family at her mother's place. It is over. Ihave a full time job But need a place to stay. Can u help!!

Philip sandifer | Sep 28, 2018
Andrew Wallace | Sep 28, 2018

Yes, but how it works here in Charlotte it's more like "First come first Serve" but you can get a Mattress and after interview for intake then you Earn a Bed, it's 2 Men's Housing building and it's like a Jail environment to be Honest but I would advise you to Work 2Jobs Asap to make Enough to get 1bdrm Apt. And Last thing Lock all your personal belongings in your Vehicle because of the bad Theft problem in the Shelter, "Good Luck"

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I been down here about 15 months living with my sister but now she needs her space. I need help finding housing.. im on disability so I have a steady income.. can u help me find the way?

Marcus Bussey | Sep 28, 2017
Serge Gadsden | Sep 28, 2017

Yes. The Men's Shelter of Charlotte has a housing program that assist the guest of the shelter find housing.

Is there still a dentist office in the back. If so do they still pull teeth?

I'm Blessed | Jul 29, 2022
Eric Gudmundson | Jul 29, 2022

No

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My son just got out of prison evaluated probation his charges third degree exploitation of a minor. He downloaded p*** and kept it on his phone. But he has nowhere to go is there any emergency shelters that will help him

Shasta Ball | Mar 31, 2022
Jeffrey White (tehDiscordian) | Mar 31, 2022

The emergency shelter is located on Statesville Ave, I recommend checking with them. As for the primary shelters there is a lottery for entry. You can get more info by calling 211 or the shelter.

I have a full time job will they let me get a bed if I get off late I wS trun away one night claiming there was no more beds ...

Anthony | Jan 30, 2022
SMithWay Co. | Jan 30, 2022

You have to go through a lottery process which isn't hard. You cant just walk up and get a bed. Once you go through the process u will get a bed and if u work it's cool as long as u can show proof that you actually work late

If you don't have any form of identification will they still provide shelter and food for you

Jaccie Spade | Jan 30, 2022
The Faceless Gamer | Jan 30, 2022

Yes at first you have to go through the lotto process to get a room and then when you do get a room when you win the lotto there's people that come here on certain days of the week and then we'll help you get your ID, birth certificate, social security card first you have to call 211 and tell him you want to sign up for the lotto for the men's shelter and then you answer all the questions at the ask you and then you keep calling the shelter every single day when you get to shelter number and you keep seeing if you have won the lotto

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Will you take deer meat?

Joe Hi | Dec 31, 2021
The Faceless Gamer | Dec 31, 2021

They will take the meat if it's already cooked and you bring it to the side kitchen delivery dock I know I'm a residence with a bed

I work night shift until 5am. Would I be able to get in before 8?

Ghost InTheMachine | Dec 1, 2021
Eric Gudmundson | Dec 1, 2021

If you are a client you would be able to get in after work. Sleep all day except when all clients have to leave from 3:30 p.m. to 4:30 p.m. for cleaning. To get in shelter you must enter a lottery at 8 a.m. to become a client

Do they have parking? I have a car.

Ghost InTheMachine | Nov 1, 2021
damian hill | Nov 1, 2021

Yes they do

So I have move here recently start work on Tuesday and looking to be in a shelter til I get assistance on a place what would be the process

Jair Royston | Nov 1, 2021
Fab4 Kings | Nov 1, 2021

Kall 211 and go to urban ministry to get on the lottery to get in a good shelter they'll Assist you from there but call 211 for sure

Does the shelter allow barbers to give free haircuts?

Sierra Brewer (spiffyspiffy_) | Nov 1, 2021
Eric Gudmundson | Nov 1, 2021

Most clients will charge you $5 for a haircut a client is somebody who lives at the homeless shelter

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Do they have showers? If so, can someone stop in just to bathe?

Ghost InTheMachine | Sep 27, 2021
Greg Lindesay | Sep 27, 2021

You need to head to urban ministry up the block they do shower sign ups in morning and sometimes in afternoon

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Are they still accepting ppl from outta state

terrence Jones | Sep 27, 2021
LaddIFictE | Sep 27, 2021

Yes they r

Am inable toncomr down there now?

Jeromy Maxie | Sep 27, 2021
CAD DuPree | Sep 27, 2021

Yes

What time do u stop entry? Even without exceptions.

flipTFout | Sep 27, 2020
Daniel Lemley | Sep 27, 2020

I don't understand your question?

Does this shelter allow a Man with his child?

Adrienne Blount | Sep 27, 2020
Louis Perry | Sep 27, 2020

Women shelter does, Men's does not. Shelter is over crowd it. No place to separate men with children and men area.

Do they accept man with service dog?

j bryant | Sep 27, 2020
Jon Busch | Sep 27, 2020

I would say that they do, it's a violation of federal law if they refuse you services. Urban ministries and the men's shelter are now under the same umbrella

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Is there a place to secure your stuff?

Bronson Rabb | Sep 27, 2020
Clint Edward | Sep 27, 2020

U-Haul would be a better place to go at and safer also.

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How can I get him to reach out for services?

kian furnace | Sep 27, 2020
Jon Busch | Sep 27, 2020

Services are available. But you can't make someone reach out for services.

I'm disabled and needing a place to sleep and help getting back on my feet,do y'all have room for a wheelchair user?

Josh Davis | Sep 28, 2019
Jon Busch | Sep 28, 2019

Yes they do. Dial 211 and you can begin the process

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Do they offer wifi?

Annette Poole | Sep 28, 2019
Jon Busch | Sep 28, 2019

They've got a woman's shelter on Spratt St., at the Salvation Army. They've got Wi-Fi as well Annette.

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Do they supply bus fare

Travis Bell | Sep 28, 2019
Gary Woolnough Jr | Sep 28, 2019

It depends. Do you work? If so, you can get a monthly bus pass

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What Time do I have to be there to get in

Travis Bell | Sep 28, 2019
Jon Busch | Sep 28, 2019

8am is correct, but the line always starts much earlier. Do yourself a favor and dial 211 as well, you can do your initial intake over the phone and be that much farther ahead.

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What time is check in? I'm Coming from southern California.

Tony Rivera | Sep 28, 2019
Chris Zeigler | Sep 28, 2019

If its your first time you will need a If it's your 1st time you need to do assessment 1st Call 211 on your phone to start a process. If you already have a bed there and used a pass to leave then you just check in when you return.

Can you accept phone calls from family.

Priscilla Barber | Sep 28, 2019
Priscilla Barber | Sep 28, 2019

Well my brother job is looking for him to work overtime. How do I get him the message

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Is it grantees that will take you ?

Kiana Burks | Sep 28, 2019
Kiana Burks | Sep 28, 2019

I have a friend that's homeless and need somewhere to go IAM asking will the shelter definitely help him .

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I've been sleeping on the mat for almost 3 weeks why is it some people can check in yesterday and get a sign yay what's up with that

Richard Harris | Sep 28, 2019
Floyd Arnold | Sep 28, 2019

Just hang in there. You will get a bed soon.

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I've been sleeping on a mat for almost 3 weeks how much longer will it take me to get a bed

Richard Harris | Sep 28, 2019
Jon Busch | Sep 28, 2019

I can't tell you specifically, per se; but if you've been on a mat for 3 weeks already, then you should be getting a bed shortly. I would guess, in no more than a week.

I need a bed can I come in today I'm coming from Durham NC my bus leaves at 440pm it's a two to three he ride an I need a place to stay and help

Johnathan Samuel | Sep 28, 2019
Jon Busch | Sep 28, 2019

Unless it's below freezing, no. I would strongly suggest that you dial 211. You can do your initial intake over the phone. Then make sure that you are down there in the morning. I would suggest 7:30, or a little before. It's first come, first served in the line and then they do a lottery once they take your name and you're inside.

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how I get a bed if I'm from out of town

arthur cannon | Sep 28, 2019
Jon Busch | Sep 28, 2019

Call 211 for Mecklenburg county and they can do your initial intake over the phone. Take care and good luck with your situation. And make sure that you get down to the shelter(N.Tryon st.)early; before 8am

Do they take used clothes donations at the shelter?

Anthony Boateng | Sep 28, 2019
Jef Rawlings | Sep 28, 2019

Yes

Do they help with job placement???

Reco Hurley | Sep 28, 2018
Jon Busch | Sep 28, 2018

Yes they do, once you are a resident and have been assigned a case manager. That usually occurs within 30 days after you are assigned a bed.

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Yes I've been homeless for a couple of months now do they take people in after a certain time,I'm trying to get a bus there

Randall Phillips | Sep 28, 2018
Daniel Rudd | Sep 28, 2018

I couldnt tell you. Im about to thay way myself. I have a job that starts training on thursday but i live in shelby and my car is deadlined

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What do i need to do to get in there,and can we have a car the

Brian Washington | Sep 28, 2018
G Battles | Sep 28, 2018

Coordinated assessment M-F 7:30a-3-30p at the shelter....also call 211 to get it started

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I'm going to be homeless in two weeks and would like to start what ever process I can now is it a possibility

Joshua Smith | Sep 28, 2018
Serge Gadsden | Sep 28, 2018

Yes. First you would need to have your coordinates assessment completed. You can have the assessment completed at the urban ministries. It will determine if you're eligible for the men's shelter and it will also assess if your eligible for housing.

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If i dont have an id what are the chances of me getting a bed my first time being homeless and whats the process

Gerald Perez | Sep 28, 2018
Gerald Perez | Sep 28, 2018

So i wont be able to get a bed tomorrow night

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I've been living with my mom and time has run out, but I don't want to leave Charlotte. Is there a storage for your clothes?

Eric Price | Sep 28, 2018
G Battles | Sep 28, 2018

They have outdoor lockers until you're assigned a bed...its suggested not to bring bring more than 2 large bags due to limited space.

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What is check in time

William Thomas | Sep 28, 2018
Alvin Thomas | Sep 28, 2018

Not working 4:30, working 9pm

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Is the main shelter on N.Tryon doing overflow tonight I sleep in a tent and its too cold tonight

Stephen Walters | Sep 28, 2018
wisdom mayer | Sep 28, 2018

yes all week not turning anyone away

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How long can someone stay at the shelter

Frances Burch | Sep 28, 2017
Serge Gadsden | Sep 28, 2017

It depends on your case plan, if your compliant with the plan and overall if you're doing what you're suppose too. Some guys need a month, other needs 4 months. It all depends..

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What is required to get in the shelter

Lerrie Tate | Sep 28, 2017
Serge Gadsden | Sep 28, 2017

18 years of age or older. Homeless. Have been in mecklenburg county for the past 72 hours.

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What is the cost for individual records who once stayed at the shelter??

James Foster | Sep 28, 2017
Serge Gadsden | Sep 28, 2017

There is no cost.

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