Navy Federal Credit Union

Category: Credit union in Augusta, Georgia

Address: 263A Robert C Daniel Jr Pkwy, Augusta, GA 30909, USA

Phone: +18888426328

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–1PM

Reviews

Chantel Stephens

Jul 30, 2022

They see it’s a long line, and the teller is sitting here having an entire personal conversation not related to what the member is in here for. Our time is valuable as well and it doesn’t feel like it. I try to limit when I have to come in here for just that reason.

Clark Conley

Jul 29, 2022

Worst bank ever. I had a bank check in my name and I wanted to deposit into my navy federal savings account. Waited 40 mins to see a teller than took 13 mins to deposit check. She scanned my driver license 3 times and the check 4 times typed a lot all so I could give them my money. If you ever need to anything more than use an ATM, then this is not the bank for you

Clark Kent

Jul 29, 2022

Stopped by for something that should take 1 min. There were 26 people waiting to see one of the 2 tellers. The line was to the door. I could not see how many people were waiting for a bank rep but all the seats were taken and people were standing. I guess people were getting upset because they had a cop at the desk watching and the cop is usually in his office playing with his cell. Since the wait was at least 2 hours, I walked out.

Mtarbarnes

Jul 22, 2022

I have been with this credit union since my son joined the Navy over 11 years ago. It is a solid choice though it loses a star for the fact there is only two locations an the lines tend to get very long on Fridays. They do have several ATMs which helps an the rates are competitive. The extra is their on line service. It goes above and beyond in all areas. Worthy of old school stars! Update: Second time for over half an hour wait to use the regular tellers. This is not competitive nor good service. Alot of people complaining over even longer waits. Do NOT go on a Friday. The waits for regular service have gotten alot worse.

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Questions & Answers

Can you make deposits?

Candice Green | Sep 27, 2019
Stacy Green | Sep 27, 2019

Yes u can do mobile deposits or go to the branch and the atm at the branch locations

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Do anyone have a phone number for the local Nfcu branch

John Wilder | Sep 27, 2018
Robert “Kelly” Brumbelow | Sep 27, 2019

You cannot contact the branches directly. They have made the decision to force everyone to use the single toll free number. That call center can transfer you, but only if you know the extension of the person you are trying to reach.

What are your hours on Wednesday

Ellen Hegler | Sep 27, 2018
Robert “Kelly” Brumbelow | Sep 27, 2019

Tuesday 9AM-5PM Wednesday 9AM-5PM Thursday 9AM–5PM Friday 9AM–6PM Saturday 9AM–1PM Sunday Closed Monday 9AM–5PM

do you have a notary public in this location

migdalia rosa | Sep 26, 2021
Rashawn Vernon | Sep 26, 2021

Yes

Is this branch open today.

sandra weitenhagen | Sep 26, 2021
Fleming Mack | Sep 26, 2021

Until 1 I think

Is this bank part of PenFed I'm having a hard time getting someone on the line to ask a question. DW

Doris G White | Sep 26, 2020
Cliff Wilsey JR | Sep 26, 2020

Be advised Navy Federal credit Union is not a part of PenFed they are separate credit Unions but they do work under the share program meaning you can access your account at PenFed with your debit card at their ATM if you need to and vice versa. They also have two ATMs in a front of the business in a well-lit area that is monitored not only by cameras but roving security

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Are they doing face to face banking?

Larry Harris | Sep 26, 2020
donta wilburn | Sep 26, 2020

Yes they are. But only a couple of people at a time can go in. Sometimes it be s long line outside. But they are doing a excellent job of getting us in and out of the bank .

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Do they open later on the 1st ..pay day?

J S (MaeBd1) | Sep 27, 2019
Stacy Green | Sep 27, 2019

Only on Fridays they close at 6 p.m

does Navy federal have a coin star machine

reegal AMR | Sep 27, 2019
Luis Diaz Vega | Sep 27, 2019

No.

Are there anymore atm in augusta

Vickie Glover | Sep 27, 2018
BOSS LADY | Sep 27, 2019

some in any CVS pharmacy

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