ATM (Wells Fargo Bank)

Vigehi Onzere

I went to make a drive through check deposit on Saturday, April 2nd at 10:30 am and the man who served me dismissed me without asking and going through the proper procedures for depositing checks. He did not proceed with the service he was supposed to offer and I had to go back and come with my sister. When he noticed my presence and was asked a couple of questions by my sister, he then admitted he had left out proper procedures and apologized for it. In my own thinking, he racially discriminated me and didn’t do his job how he was supposed to do it. Whoever the man at the teller is, Wells Fargo, do your job and see to it that the tellers do what they need to do diligently and fairly.

ubduck560

Wells Fargo really messed up my credit because they couldn’t figure out how to except a payment on a furniture account. In store sent me online or over the phone. Over the phone told me I had to do it in store. My account was set to autopay over a dozen times. After dealing with it for over a year I finally got someone to take payment in person and just decided to pay the account in full so I wouldn’t have to go through it all over again for any future payments after. I’ve never had any late payments in my life and now have several over an entire year as well as dropped my credit score basically 100 points. If you’re financing anything try other places like Wsecu, Stcu, or even Scyn. You will be much happier in the end

Ricardo Hernandez

I called to get information about a paycheck. I was bounced around four times to three different departments before I got to an automated system that could not help me and could not transfer me. I had been on the phone for 20 minutes... I won't waste my time again.

David Bray

Be nice if a living, human actually answered the phone, instead of routing the caller through half a dozen recordings.Thanks so much for your feedback, David. I truly apologize for any inconvenience this has caused you. Please email me at [email protected] with your, full name, phone number, mailing address, Google username, and also mention your review on a Wells Fargo location (no account numbers). I look forward to addressing this matter. -AJ, Wells Fargo HL Social