Nevada Department of Employment, Training & Rehabilitation

Category: Unemployment office

Address: 6330 W Charleston Blvd, Las Vegas, NV 89146, USA

Phone: +17024860350

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

ford fanatic

Sep 5, 2022

8 weeks and still pending resolution I have reported them to the governor's office they are so slow and rude the employees act like there doing you a favor

Cora Clark

Sep 5, 2022

IDme doesn't work, filing a claim online doesn't work, calling in doesn't work, NV won't let me get unemployment

Matthew Vargas

Jul 14, 2022

They never answer always say high volume of calls. You can never get through. It's like why have a number for if they never answer..

TheSoloist LV

Jul 7, 2022

Lena was horrible to me on the phone. She raised her voice at me directly after another phone call where a lady hung up on me. I was simply asking these women for clarity and they responded with frustration and anger, eventually hanging up on me. So unprofessional

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Questions & Answers

This is just plain ridiculous, I called exactly at 8am and the phone lines were ALREADY "filled up", and to think...when we were working, these were our tax dollars hard at work; what are they doing over there?, having a never ending coffee break???

K B (SithWarLord909) | Sep 26, 2019
Erica Jones | Sep 25, 2020

I starting to really believe that thes people leave the phones off the hook. Their at home and dont want to be bothered while getting paid at the same time.

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Why doesn’t anyone answer the phone or why doesn’t the system just put you on hold? This is ridiculous.

Michelle Flores | Sep 26, 2018
Laura Jones | Sep 26, 2018

I Cant get through and website for jobs that is mandatory to fill out won't let me proceed. Been trying four nights! Im going down there. No one answers the phone or it disconnects. Just going to go down there and show them I cannot complete registering. Beyond frustrated.

If they can't answer the phone, they ethically can't hinge everything on whether you call or not. Give us a better option. It's not us who are failing, yet we're the ones who lose out. These are people's lives.

Marilyn Monday | Sep 26, 2018
Marilyn Monday | Sep 26, 2018

I was told by a rep today that "yesterday the air conditioning in the building stopped working, so we had to close early. All the calls in the state were being routed to the north office," so they couldn't handle the call volume. That doesn't sound at all like it's my problem!!!

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Tell me why I got a call from welfare about snap when I just filed yesterday yet in 3 months I've not even got a determination from detr? Thanks Sisolak! Pos

Uberklaw Raw | Sep 25, 2020
Nick GIBBS | Sep 25, 2021

So every body is on the same page,what does this say about our country,and the people we put in position and trust, the faith for our country strong in my heart,time to step back and check it out.

Why can't I get anyone to answer the the phone if I want to ask questions or get answers about my unemployment.

Roger Hecita | Sep 26, 2018
Daniel | Sep 26, 2018

Because the state is losing funds and cant afford proper staffing. NV isn't bringing in enough revenue to meet demand.

I haven't recieved any of the claims since the very beginning and I have been claiming it online every Sunday. WHY AM I NOT getting anything? I'm trying to call for help but it said the call lines are all filled up. Please help

Christiana Fernandez | Sep 25, 2020
Carmen Lee | Sep 25, 2020

I filed my claim in April and I am still waiting. My claim status is open and also states pending resolution. So, I continued to call everyday (50-150 times) for the past two weeks and only today with some luck I was able to get in for a call back. I was excited until they called back to only tell me I have to wait for a letter via email or in the mail with a date and time slot to be available for Detr to call. I was very upset. I wasted so much time trying to get through the phone lines for call rep to tell me I have to wait longer...that is "bull****". Rep stated she has to annote she advised me about waiting for the letter as well as to keep filing weekly. That's all she could do, and would not be able to answer any questions about my pending claim. Phone contact was a waist of time.

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Has anyone else even been able to get through to an actual person? All I get is a long series of automated messages and then it tells me that all attendants are busy and hangs up on me. The toll-free number just has a busy signal.

Justin Childress | Sep 25, 2021
nita stevenson | Sep 25, 2021

Same here, I was asked for verification 3/28/2021 to continue to weekly claim. They received my uploads and said I would get a video call in more than 5 hours. That was two days ago. So now I can't get in to even file my weekly claim. This is affecting too many ppl and Gov Sisolak needs to address this Now.

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Haha good luck calling unemployment. You will get a machine that tells you that no one is available and it will hang up on you. I tried many times no help for you and me or anything other working class citizens. I don't how scammers do it?

Christopher Cruz | Sep 25, 2021
Mike Cappello | Sep 25, 2021

It depends on what day you call also Chris.. Monday and Friday is suicide.. not even the President can get through. But I get through either between 9-12 am or 1-3 pm on Tuesday Wednesday and Thursday.. those are my lucky hours and days..

Does anybody know what this questionable identity – DPC ID check is? There is no direction on what to do. I haven’t received a letter or email for Detr In regards to it. Absolutely no communication with Detr!

A. L. | Sep 25, 2021
James | Sep 25, 2021

ID.me has partnered with the state of Nevada's Department of Employment, Training, and Rehabilitation (DETR) to help verify your identity for a new claim for unemployment insurance (UI). To verify your identity if you have a new or existing UI claim: You should have received a message from DETR directing you to a URL to verify your identity with ID.me.  You will be redirected to the ID.me sign-in page, where you can sign in to your existing ID.me account, or create a new one. Confirm your email address. Select and/or set up a multi-factor authentication option. Then, verify your identity by selecting either Upload a photo of your driver's license or state ID, Upload a photo of your passport, or Upload a photo of your passport card. When prompted, take and submit a selfie. Enter all other requested information, including your Social Security number. At the end of the process, be sure to click Allow and continue. This step shares your identity information with the DETR and enable

How in God's name do you reach someone at this place??? Been trying for days just to goto a general voicemail that never gets returned,if someone could like actually help thatd be amazing!!!!?

Jonathan Jenkins | Sep 26, 2019
Daniel | Sep 26, 2019

They cut the budget for Nevada. A lot of Departments are undertstaffed and some local services have been eliminating past benefits.

Will going to the local unemployment office help expedite unemployment issues ?

Boomer Las Vegas | Sep 25, 2021
Paul simpkins | Sep 25, 2021

Im not Understanding why it is taking so long to get my unemployment it feels like there having to take it out of there own pocket or is that were it went to begin with?

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Why do we pay for something that does not insure us when we desperately need it??????!!!!!!!

Ruby Anaya | Sep 25, 2020
Gusto Cb4 | Sep 25, 2020

Never gave me a problem... of course I also tried and after 10 min on hold didn't get angry... like my buddy got Hella mad because on hold for longer then 10 min... but had no problem at waking up at 3 pm and trying one time getting angery and hanging up.

Does anyone have the PUA Adjudication phone number they can give me please? I really need it. I would appreciate it! Note: this is NOT the same number as the regular customer service. Thank!

Rowdy Magnuson | Sep 25, 2020
Kiama “Chui” Kimani | Sep 25, 2020

Dial 82 instead of 81 at the end of the 800# oh good luck cause I've had none.

is a appointment needed

Maria Rodriguez | Mar 29, 2022
Kelley James | Mar 29, 2022

It helps

Is there a reason for delays in unemployment payments.

Rosanne Roberts | Oct 30, 2021
Coralee Reid | Oct 30, 2021

I've read they're way behind in their processing of apps. However once processed, applicants receive back pay from day of application to closure date.

How do I file for an extension for my Unemployment Claim in Las Vegas, NV.. I have been unable to take care of this on the DETR website.

Jenny Martin | Sep 25, 2021
Coralee Reid | Oct 30, 2021

Contact DETR

I been waiting for a Appeal date sense March,I call and they keep saying pay attention to your Message center and They will send u a email in your Message Center.Im tired of hearing the same thing every week!!

Jennifer Small | Sep 25, 2021
Jones Beck | Apr 28, 2022

I have appealed my case four different times I filed since the pandemic started and finally they're telling me everything is in order but that's been over 2 months ago I was supposed to be waiting on my appeal hearing but they keep telling me the same thing they're telling you email in my message box

IS THIS PLACE EVEN OPEN FOR BUSINESS?? WHAT IS GOING ON.. NO HELP FOR THE PEOPLE??

Quintana Grant | Sep 25, 2021
Mike Cappello | Sep 25, 2021

I don't think they are going to open until COVID-19 is completely gone. Because I can imagine the line there after they shut off everyone from Benefits starting in September.

It is July 7th, no new card to receive ui on, do you think that my new card has been stolen from my mail? Yes, my u.i.payments are active, but no place to receive them. Thank you

Blair Fedder | Sep 25, 2021
[email protected] Veiga | Sep 25, 2021

Call the new way2gocard you can access the info online and get a new one issued to you directly from them do not wait for detr to help you you will wait forever . blessings hope this helps .

Is this place open today and how are the services?

Harold Fairweather | Sep 25, 2021
Michael Reilly | Sep 25, 2021

I haven't been in this office.

is unemployement office open now?

Lanny R | Sep 25, 2021
Roldan Askew | Sep 25, 2021

Yes it is go early

How do you qualify for the extra 300?

Kevina Click | Sep 25, 2021
Kevin Hofstetter | Sep 25, 2021

You have to be getting unemployment from your employer who laid you off because of covid

can I go in person and speak with someone

Politics in Plain English | Sep 25, 2021
Mike Mainville | Sep 25, 2021

Yes wear a mask

After my phone interview My case is still pending months after

Sabrina Robinson | Sep 25, 2021
Kisha Walker | Sep 25, 2021

Have not been here before

What if I forgot to file my weekly ckaim?

Xandra Pierce | Sep 25, 2020
Shalina Lopez | Sep 25, 2020

If you forgot to file and have not found employment yet that means you have to reopen your claim again.

Curtis Walker, please what is there email. Any body knows their email? Unemployment I mean.

Emem Appah | Sep 25, 2020
Steve Berelo | Sep 25, 2020

They only have an Internet issue address,or the appeals office address,other than that,they are ghosts.

Is the office open yet?

Jennifer M Braica | Sep 25, 2020
Adele Mowbray | Sep 25, 2020

No not yet, I went by yesterday

I need to claim for the week 05/10 -05/16 What I have to do after I will finish whith the current weekly claim 05/24-05/30 Please I need guidance

Dean Notley | Sep 25, 2020
Kim Possible | Sep 25, 2020

On the bottom of the Claim Confirmation the site asks if you have any past weeks to file .

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Can I meet someone in person at the local office regarding my claim that has yet receive a payment? Card received, but none of 4 weeks claims have been paid yet.

Jeff Hampton | Sep 25, 2020
simplicio reyes jr | Sep 25, 2020

Even me got nothing rock the boat 4 mos no work god hear my prayer

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Is the unemployment office open in person?

Anne Burton | Sep 25, 2020
Gaming Keeks | Sep 25, 2020

It wasn't open this week

How can I apply un employment

lourdes abrigo | Sep 25, 2020
frish frish | Sep 25, 2020

On line

I just found that out about no one is available but they want you front and center. What a deterioration of people helping people..no one is ever available to answer the phone..sad..so this is what its come to..that hurts more than physical.

Elsegundo Thomas | Sep 25, 2020
Curtis Walker | Sep 25, 2020

I found the best way to communicate with them was through email,at least they answered my questions and were able to help me that way

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What does complete by mean on the unemployment home page?

demetris Hunter | Sep 26, 2019
Samantha Alvarez | Sep 26, 2019

I used to work there. If your having troubles I'd go inside and let them know you need to speak to unemployment they can possibly help.

Is it worth going there? I've been waiting 3 weeks and it's still pending? I've never had this issue the 3 times I've used UI. I'm getting frustrated though.

Jennifer T | Sep 26, 2019
Shalina Lopez | Sep 26, 2019

If you want to talk to a representative about your Claim on the phone it's much quicker then using your own phone. When I went there I only waited 15 minutes and the lady phone open up my Claim . If I were you I would go to the office. Good luck

I've been on hold for over 3-1/2 hours. Does ANYBODY work there?

Jimmie Protsman | Sep 26, 2019
Shalina Lopez | Sep 26, 2019

It's best that you go down to use the phones they have at the office then calling them on your phone at home. This is what a gentleman at the front desk at Unemployment office told me

NO ONE ANSWERS! I have never gotten my calls answered. Does anyone know if going to school online affects unemployment?

Sha Dennie | Sep 26, 2019
Doreen Guzman | Sep 26, 2019

It depends. You will have to check with unemployment. If you are going to an actual school for training, then there are things in place where your job search will be waived for the duration of training.

Can I get resume help from there?

Lissa Goldberg | Sep 26, 2019
Carl Wearhers | Sep 26, 2019

Yes

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I have been filing Weekly claim but no one has contact me for a phone Interview yet

Lakimberly Brown | Sep 26, 2018
Darin Lathrop | Sep 26, 2018

Keep checking your card. It will show up after 2-3 weeks

What days can unemployment cases be filed

Andrea Tate | Sep 26, 2017
Jason Smith | Sep 26, 2018

Monday and Tuesday

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