Mc Knight Senior Village II

Kent Redell

Very nice but don't let the secret out

Itsmi A-Diaz

Every time I call to get pricing information JD is so quick to say she is busy. When I ask what day can I call back she says she doesn’t know because she is always busy lol I find that super unprofessional when someone is calling to inquire information. To not have a 1-2 min to answer a few questions. I told her she always tells me the same thing and even with that she didn’t bother to give me any info. Zero stars!

Natasha Mccorvey

I called to get pricing and information about the property and was initially greeted by Jackie who was very pleasant and polite. My guess is that she was new because she wasn't able to answer most of my questions. She politely told me that the property manager JD would be able to help me with the information I needed. My call was then transferred to JD who was completely rude and unprofessional. I stated my name and told her that I had a few questions about pricing, to which she responded by saying, "I don't have time to answer any of that, I just had like 4 other calls before you!" Before I could respond she hung up the phone. Didn't bother to get any information or offer to call back at a better time. This was by far, the most unprofessional encounter I have ever experienced off the bat. I hope the calls are recorded as a training is definitely in order!

Lona Maney Harris

Wonderful place to call home.