Catholic Charities Family and Community Services

I need a mattres queen pedic support !! Can you help me with this I am disabled I do not have. I don't have enough to buy it. I don't guide and I have no family here in Rochester

There are sometimes resources we can locate to help with situations such as this. Our Community Resources Services is located at 539 Joseph Ave., Rochester, NY 14605. Appointments may be scheduled by calling (585) 232-2050, or you may visit during walk-in hours 9:00 - 1:00 PM Monday-Friday

No, sorry, we do not. Sometimes we do find access to generous programs from other associations and agencies; you are welcome to visit our Community Resource Centerat 539 Joseph Ave. in Rochester. Our open hours are between 9am and 1pm Monday-Friday and appointments can be made between 2:00-4:00pm.

Hello - we have walk-in hours at our 87 North Clinton Avenue clinic (less than 1 block from the Rochester Transit Authority bus station) every Tuesday, Wednesday, and Thursday between 9 and 11 AM

Please contact our Community Resource Services program at 539 Joseph Ave., Rochester, NY 14605 to see what might be available to you. Walk-in hours are 9:00-1:00 Monday-Friday and appointments can be made between 2:00-4:00pm. Call (585) 232-2050 to make an appointment. We are closed between 1:00 and 2:00pm.

Yes, thank you so much for your interest! You may view a list of current opportunities here: https://www.cfcrochester.org/volunteer/

No we are closed New Year's Day!!

Hello - we have walk-in hours at our Restart Substance Use Outpatient Clinic, located at 79 North Clinton Avenue in Rochester (next to the bus station) every Monday, Wednesday and Friday from 1:00 - 2:30 PM. Thank you and best wishes

I use the resources at CFC and am not familiar with any wait lists. There are Sooo many programs available available there that it would be best to give them a call personally. Everyone I've encountered at CFC over the years has been really nice and ready to help where they can. Best wishes. dee

Yes

Hi Joseph, thank you for reaching out. For community resource services, please contact our office at 585-232-2050 to schedule an appointment.

Hi Gloria, please contact our Community Resource Services department for more information on emergency rent assistance. The phone number is (585) 232-2050.

Yes, we would welcome gently used and clean bedding items. Our partner, Saint’s Place, would also be grateful to receive these! Thank you!

Our offices are closed on Labor Day.

Hello - please call 2-1-1 (Lifeline) as your first step. Depending on your situation, they may direct you to our agency or another place in Rochester who can best help you. Best wishes to you and your family.

We do not currently have any program or funding for this, sorry.

A good resource for all in the Finger Lakes area is 2-1-1/Lifeline https://211lifeline.org/index.php which connects people with experienced telecounselors by simply dialing 211 for free and confidential assistance connecting to vital services within the community. They may know of a resource that can help you.

Anyone who is currently homeless or at risk of being homeless, and is in need of emergency housing must go in person to the Monroe County Department of Human Services (DHS) at 691 St. Paul Street to be assessed for placement. DHS is able to see availability at shelters across the county, including at CFC. The DHS “after hours” information line is (585) 442-1742 for after hours placement.

We can meet with you to see if you qualify for any active programs that could help. Please visit our Community Resource Services locaton at 539 Joseph Avenue. Emergency Food and Household Pantry walk-in hours are from 9:00am-12:30pm every weekday. Otherwise, appointments can be made between 2-4pm each weekday.

Quite possibly, yes. We still advise anyone who is currently homeless or at risk of being homeless, and is in need of emergency housing must go in person to the Monroe County Department of Human Services (DHS) at 691 St. Paul Street to be assessed for placement. The DHS “after hours” information line is (585) 442-1742 for after hours placement. We also welcome you to visit with us during our open access / walk-in at 539 Joseph Avenue from 9:00am-12:30pm every weekday.

It depends on which service. Several of our services have walk-in hours (otherwise, yes, you'll need an appointment): Immigration Assistance, 87 North Clinton. Mondays only, between the hours of 1:00pm and 3:00pm. Restart Substance Use Outpatient Clinic, 79 North Clinton. Open access hours available Monday - Thursday between the hours of 8:30am and 3:00pm and Friday from 8:30am and 1:00pm. Community Resource Services, 539 Joseph Avenue: Emergency Food and Household Pantry walk-in hours are from 9:00am-12:30pm every weekday. Otherwise, appointments can be made between 2-4pm each weekday. Mental Health Services, 87 North Clinton. Open Access hours are Mondays between the hours of 1pm and 3 pm; Tuesday, Wednesday, and Thursday between the hours of 9am and 11

Depending on your overall situation, there may be assitance and options available. Please visit us (or make an appointment) at our Community Resource Services location, 539 Joseph Avenue. Our walk-in hours are from 9:00am-12:30pm every weekday. Otherwise, appointments can be made between 2-4pm each weekday.

Thank you, Raymond! Marie, we do have a program called Community Resource Services that could potentially help with a security deposit, we'd need to know much more about your friend's situation to determine if they are eligible though. A good first step is to check with DSS on St. Paul to open a case if they don't have one, and to check on compliance if they do. DSS may help with first month's rent depending on the situation. If you or your friend would like to learn more, visit us during our walk in hours at 539 Joseph avenue between 9 and 12:30 each weekday. You can also call us at 232-2050, we do our best to answer and return calls, but with how busy we are here, and the high number of calls we receive, we can't always get to the phones right away.

Hello Leo, Information for our Walk-in services: Immigration Assistance 79 North Clinton: Walk-in clients seeking immigration assistance will be seen by immigration staff on Mondays only, between the hours of 1:00pm and 3:00pm. Restart Substance Use Outpatient Clinic 79 North Clinton: Open access hours available Monday - Thursday between the hours of 8:30am and 3:00pm and Friday from 8:30am and 1:00pm. Community Resource Services: 539 Joseph Avenue: Emergency Food and Household Pantry walk-in hours are from 9:00am-12:30pm every weekday. Otherwise, appointments can be made between 2-4pm each weekday. For Emergency Financial Assistance, case managers are be available Monday – Thursday starting at 9am until our appointments are full for the day. (not available on Fridays) Mental Health Services: 87 North Clinton: Mondays between the hours of 1pm and 3 pm; Tuesday, Wednesday, and Thursday between the hours of 9am and 11 am

They may be able to help text them to see or call

Thank you for your question, and for your good work. We do not have operations in Uganda, but you may wish to contact Catholic Relief Services https://www.crs.org/our-work-overseas/where-we-work/uganda

You may also make an appointment with our Community Resource Services team at our 539 Joseph Avenue location. Please call (585) 232-2050 or come during our Walk-in hours, which are 9:00-1:00 Monday-Friday and appointments can be made between 2:00-4:00pm. We are closed between 1:00 and 2:00pm. Community Resource Services offers a wide range of emergency services including a client choice food pantry, diapers, hygiene products, and housing assistance, as well a limited amount of financial assistance for eviction prevention, re-housing and utilities. In addition we offer short term crises intervention and case management. We have a representative from Fidelis Care on site weekly for Facilitated Health Insurance Enrollment.

Yes - Anyone who is currently homeless or at risk of being homeless, and is in need of emergency housing must go in person to the Monroe County Department of Human Services (DHS) at 691 St. Paul Street to be assessed for placement. The DHS “after hours” information line is (585) 442-1742 for after hours placement.

This is a great source of help! If you need someone to talk to call them! I go 3 days a week and I love it. Its very helpful. My names Jessica and I'm in an all female group there

There are several surface/open lots on Pleasant Street and nearby side streets, as well as two covered parking garages - St. Joseph's Garagage, which is across the street from 87 and 79 North Clinton, and Mortimer Garage, which is next to the Rochester Transit Authority (RTS) bus station. There are just a few on-street parking options, and all of these have time limits posted.

This is not a service we provide, sorry.

Yes, but only through referral. Anyone who is currently homeless or at risk of being homeless, and is in need of emergency housing must go in person to the Monroe County Department of Human Services (DHS) at 691 St. Paul Street to be assessed for placement. The DHS “after hours” information line is (585) 442-1742 for after hours placement. Best wishes to you.

Contact 546-7220 ask for homeless and housing program and inform them of your situation. They should be able to direct you to the correct person

They do help,but it is contingent on funding,that means when funding runs out,so does your options.

Depending on the service you and your family need, you can visit us during our walk-in hours for that particular program: Immigration assistance: 87 North Clinton Avenue, Mondays only, between the hours of 1:00pm and 3:00pm; Mental Health Clinic, 87 North Clinton Ave, Tuesday, Wednesday, and Thursday between 9 and 11 AM; Mental Health Clinic, 1645 St. Paul Street: Tuesday and Thursday between 1:00 and 3:00 PM; Restart Substance Use Outpatient Clinic, 79 North Clinton Avenue, Mondays, Wednesdays and Fridays from 1:00-2:30 PM; Community Resource Services (emergency needs), 539 Joseph Ave., Rochester, NY 14605 from 9:00 AM -1:00 PM Monday-Friday; If you are in need of shelter, or at risk of becoming homeless in Monroe County, please call 2-1-1

Please call 9-1-1 for all health and safety emergencies. Best wishes to you!

No

No, we do not offer this service. Please call the Monroe County Water Authority: (585) 442-2000 · Address. 475 Norris Dr; Rochester, New York 14610

I use CFC's programs and know they serve everyone. No matter what religion, lack there of, disabled, rich, poor or ethnicity. They have much to offer everyone. Best regards. dee

Depending on the service you and your family need, you can visit us during our walk-in hours: Immigration assistance: 87 North Clinton Avenue, Mondays only, between the hours of 1:00pm and 3:00pm Mental Health Clinic, 87 North Clinton Ave, Tuesday, Wednesday, and Thursday between 9 and 11 AM Mental Health Clinic, 1645 St. Paul Street: Tuesday and Thursday between 1:00 and 3:00 PM Restart Substance Use Outpatient Clinic, 79 North Clinton Avenue, Mondays, Wednesdays and Fridays from 1:00-2:30 PM Community Resource Services (emergency needs), 539 Joseph Ave., Rochester, NY 14605 from 9:00 AM -1:00 PM Monday-Friday If you are in need of shelter, or at risk of becoming homeless in Monroe County, please call 2-1-1