Homeless & Housing

Category: Homeless shelter in Rochester, New York

Address: 547 Joseph Ave, Rochester, NY 14605, USA

Phone: +15854239590

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Richard

Sep 19, 2022

I was jumped by a couple other residents and defended myself. Instead of the place help me, I was kicked out indefinitely. On top of that there is a staff member there by the name of James. 90% of the time he acts as if he can talk down to people. And abuse his authority. Overall I've had a terrible experience while staying there. Also, we'd have much better food but it's being dtolen on a daily basis. I know this cause they make jokes about al the food they steal

Shane A Fitzpatrick

Aug 14, 2022

Everyone is a good worker but Brandon is not a good listener and he act like a female

Kyle Edson

Feb 1, 2022

Absolutely terrible stay. The room you sleep in is a scaled down version of squid games, bunk bed bunk bed bunk bed. They give you the absolute bare minimum. I had a towel as a blanket basically, the bed was a cot since the bunks were full. And my lock box was already ripped open. So it was more of a way to hide my stuff. Not keep it safe. Theres ABSOLUTELY no heat. I was wearing 2 shirts. 2 pants. 2 socks. And 2 blankets and was shivering violently all night. I left the morning after my first night and slept behind a building and got more heat i would reccomend as a ABSOLUTELY LAST RESORT Edit: I came in on Friday and was told the soonest my case manager could see me is atleast Tuesday.... Yea im not waiting in a cold room with a bunch of grown men doing nothing just to maybe get help during a emergency housing crisis. The lunches and dinner was usually a sandwich with one peice of cheese and ham with a spurt of mayonnaise and a cup for water Beggars cant be choosers but im gonna be when my 3 cold meals of the day combined is 3 times smaller tham my friends little brothers 3rd grade portion sizes at lunch alone

Cheeseburger Samurai

Apr 8, 2021

I don't know, one minute I feeling like they want me to stay but the next, they want me to begone and won't even say a word. The social worker for sick one day and almost made me lose my spot in the placement due to his absence

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Questions & Answers

How i can get a shelter tomorrow

Joel Gonzalez | Sep 25, 2018
Carlos A Gomez A | Sep 25, 2018

Call 911 for Assistance. Please be patient. Please be kind. You will be helped. Don't despair. Good luck, Yoe.

how does it work I'm homeless but never been on one before how can I get info

jerritocolon | Sep 25, 2017
Marcus Clark | Sep 25, 2018

Call 211 Lifeline or just go to the francie Center on Joseph

21 years old currently in a struggling living situation, no criminal record, able to start work asap. Looking for a warm place to stay with food for the most 2 weeks until I can get back on my feet. Never been in a situation like this

Quentin Gibson | Oct 29, 2021
Brenda Barry | Sep 3, 2022

Do they provide food for these people living in one of the housing and how long they are to stay. Also how much to each of these houses received for 4 people for food each week, if these people are also receiving food stamps, are they allow to buy food with their food stamps. This is a question, who can answer this

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can a mother and child come in and receive help and shelter here

Unique Love | Sep 24, 2021
Kyle Edson | Feb 26, 2022

Sadly its only a mens shelter

hello do you have to put your cellphone up in a locker when you come in for the night.

Sheena Gilmer | Sep 24, 2021
Cynt B | Sep 24, 2021

I'm sorry for the late response but I just saw this, I don't know .

Can a single woman get assistance

Ana Torres | Sep 24, 2021
Ocean Gowen | Sep 24, 2021

Yes

Is this a good place for a homeless 18 year old with no family or place to go

ITS JUST ME VICTORIA SMITH | Sep 24, 2020
Camille Wellborn | Sep 24, 2020

You can go they will place the 18 years old person in a shelter or give you some places to go

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Is this for men and women

Loranna Larkin | Sep 24, 2020
Samonn Mckoy | Sep 24, 2020

Men only

Can me and my boyfriend go to this shelter

Loranna Larkin | Sep 24, 2020
Brandon Grantham | Sep 24, 2020

There are family shelters that will accept you guys go to DHS

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Do they accept small dogs

Michelle Polanco | Sep 25, 2019
Leon Patton | Sep 25, 2019

I would call and, ask the staff. If you have a guide dog, it may be ok. Not sure though...

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How i can get help to get a place to sleep

Joel Gonzalez | Sep 25, 2018
June Scott | Sep 25, 2018

Call 211 they will help with tonight

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How can I get into the shelter I'm homeless in Rochester

Lashonda Wynder | Sep 25, 2018
Adam /midnight special\ | Sep 25, 2018

It's 211 and you will get placed in any of the shelters around town like francis center then go to dss monday morning.

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