Shoe Dept. Encore

Category: Shoe store in Fredericksburg, Virginia

Address: Town Ctr, 740 Spotsylvania Mall Dr, Fredericksburg, VA 22407, USA

Phone: +15407866725

Opening hours

Sunday: 11AM–6PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Kevin Westberg

Sep 24, 2022

Always love going into Shoe Dept.! Always find what I'm looking for.

Patty White

Aug 6, 2022

Thanks for helping my granddaughter. You are the Best

c b

Apr 20, 2022

Decent selection

Kristi Riley

Apr 19, 2022

I like coming here for my sneakers. They have much better prices than the department stores when it comes to my Skechers and Fila. This store has a good selection of sneakers, ankle boots, sandals, you name it. Everyone that works here is friendly and professional.

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Questions & Answers

Where is my refund?

Shoe Dept. Encore | Aug 25, 2022
Shoe Dept. Encore | Aug 25, 2022

We ask that you please allow 5-7 business days for the funds to be transferred between banks, this does not include weekends or federal holidays.

How long does a customer have to pick up BOPIS (Buy Online, Pick Up In Store) orders?

Shoe Dept. Encore | Aug 25, 2022
Shoe Dept. Encore | Aug 25, 2022

We ask that you pick up your order within 3 days. Make sure to keep an eye on your email confirmation and pickup confirmation, as it will have an exact date and the address of the pick-up location.

I paid for expedited shipping and it didn't arrive when it was supposed to, why?

Shoe Dept. Encore | Aug 25, 2022
Shoe Dept. Encore | Aug 25, 2022

Next day shipping does not necessarily mean it will arrive the next day. This is due to many factors such as time of order placement, holidays, delays in shipping, etc. If an order is placed after 12:30 p.m. ET on Monday, Tuesday, Wednesday, Thursday, or Friday (except for holidays), it will be processed on the next business day. If a holiday falls on a weekend, then the Friday before and the Monday after should be considered as a holiday for purposes of processing an order. Orders placed on Saturday or Sunday will not be processed until the next business day. SHOE SHOW, INC. is not responsible for late orders due to schedules set by the delivery company. Deliveries cannot be made on weekends or holidays (and weekends should not be included in transit-time calculations). We do not ship shoes outside of the U.S. Gift cards will be shipped separately.

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