Confederate Ridge Animal Hospital

Jackie Davis

They were great

Kevin Koehler

We started going here when a friend highly recommended them as one of the best in the area. Since we got our Chocolate Lab "KoKo" as a puppy in June of 2011, we need to make sure she got all her required shots and check-ups. We have had no problems with any services and when we need an appointment we get it with out any problems. We have also added another dog a mixed "NaNa" which you can say she is a rescue since it was my wife's mothers dog. Her mother is to old to handle this overly energetic puppy, and she said take her or she will go to the dog pound!! So my wife flew back down to Puerto Rico and in three days got all the paperwork, shots and got her on a separate flight back to Virginia. A couple of days later we took her over to Confederate Ridge Animal Hospital for a check-up to make sure everything is ok. Besides that our dogs have strange behaviors, they both have good health. ***** Updated 220812 Our dogs are still going there and they are open for business, just make an appointment.

Sharon Crawford

I called 7-2 I needed an emergency vet. I started to tell Dorothy I have a 14 year old when she interrupted and said we are not taking new clients. She didn’t let me say I have an emergency or anything.She gave me the name of 5 others in the area who were all closed.I didn’t want to be a regular client I just needed someone to check my dog. It did say Confederate Ridge is an emergency vet. How do you have someone like this represent your business? Truly upset by the way I was treated.The review is based solely on the person who answered the phone.

Kate Stone

Dr. Newman, the vet techs, and the majority of the staff are truly the best around. Dr Arragon (sp?) gave me some fairly illogical, generic advice that did not apply to the situation at hand. I would strongly recommend Dr. Newman over her. All of the receptionists are also wonderful, helpful people....aside from Dorothy. She is incredibly rude. During Covid laws when I was not allowed to enter the building, she walked up to my car with my GSD inside, banged on the window, and rudely accused me of not paying for a $35 Proviable kit that I had given my card information to pay for months prior. They never ran my card. My dog was barking and upset. What sort of person who works with animals would aggressively walk up to a car with a GSD inside, bang on the window, and then accuse a client who pays every bill up front of skipping out on a tiny bill? I was shocked. Huge strike one for Dorothy. I do not respond well to anyone aggressively walking up to my vehicle, nor should anyone. An account manager called me after I complained about her and waived the charge that I tried to pay them for months prior. That was very kind of them and a good way to handle things. Strike two for Dorothy came today. I called in asking for a vet/tech to call me back because my GSD has some type of respiratory thing going on. I was trying to see if we could do a virtual visit due to my work schedule/the difficulty of getting my dog in by myself. She was just at the practice a few months ago for her routine shots and a wellness check. Dorothy takes down my number and says that someone will be giving me a call. A few hours pass. I know that is not the norm for this medical staff (again, they're great), so I called back. Dorothy answers again... I explain that I'm checking back in because I haven't heard from anyone yet. She snapped that a tech had already called me and left me a DETAILED message about what they were willing to do.. Ok... I check my messages with her on the line and I have nothing new. I explain this and then I ask if I could check the.... she interrupts me and literally says "MAYBE you should HANG UP and check your messages"... I kept talking and said... check the number you gave the tech... Lo and behold, despite the fact that my number was on file and that I verbally gave her the number over the phone, she had given them the wrong number. No big deal. Things happen. I wouldn't have cared aside from the fact that she was, once again, outrageously rude on top of being incorrect. I also wouldn't care about this at all aside from the fact that Dr Newman is probably the best vet in the area. She has always worked with me, treated my dogs like they were her own, and given me great advice. I will continue to see her despite the nasty receptionist who probably shouldn't be working with the public.