Social Security Administration

Category: Social security office

Address: 960 Main St 2nd Floor, Hartford, CT 06103, USA

Phone: +18007721213

Opening hours

Sunday: Closed

Monday: 9AM–4PM

Tuesday: 9AM–4PM

Wednesday: 9AM–4PM

Thursday: 9AM–4PM

Friday: 9AM–4PM

Saturday: Closed

Reviews

Jessica Holmes

Aug 25, 2022

This was absolutely useless I waited for over half an hour only to be told I need to call a different number. I called that number and no choice to talk to someone about identity fraud

Rajiv Kumar Sharma

Jun 28, 2022

This was good.

Paige Salvato

Jun 3, 2022

Absolutely the worst office I’ve ever dealt with. I call to make sure I have the proper documentation and am still turned away when I got there. They were turning away everyone in front of me as well for not having the ‘proper documents.’ The people in this office clearly do not want to do their jobs and I would recommend going anywhere else if you can.

Cynt Colon

Jun 3, 2022

They never answer the phone 😡

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Questions & Answers

Do I need to go to the office to change my banking information to get payment?

Lauren Patterson | Sep 24, 2018
Hartford SSA | Sep 24, 2019

No you can change direct deposit information over the telephone. You will be required to answer 6 identifying questions and must provide the current direct deposit information, bank routing number and account number as well as the new direct deposit information. The easiest way is to have checks available for the old and new account. You can also change your direct deposit on our website www.socialsecurity.gov through your MYSSA account. Regards

What documents do I need in order to get my daughters social security card

Miss B | Sep 24, 2018
Lisa Davis | Sep 24, 2018

Medical card or birth certificate and your id

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How do I request for a proof of ineligibility?

Rence Line | Sep 23, 2021
Social Security Administration | Sep 23, 2021

At this time, we ask that you mail in a paper form SS-5. Fill out as much information as possible, including mailing address, and include a remark stating proof of ineligibility needed. We will process the application and mail you the proof.

Can I replace a ss card on line

Lavern Mcintosh | Sep 24, 2018
Nikiya Davis | Sep 24, 2018

No you can only request the form to be sent out to you it’s so much better to go in person

Where do I send my Irma's papers?

Judith Goupee | Sep 23, 2020
Social Security Administration | Sep 23, 2020

Thank you for contacting us. You can mail the paperwork to SSA 960 Main St. 2nd flr Hartford, CT 06103. Be well

How to apply for direct deposit

Gerardo Huertas | Sep 24, 2019
Gerardo Huertas | Sep 24, 2019

How to add direct deposit

Where can i park in Hartford near the social security office?

Lisa G | Aug 24, 2022
Gaspar Garcia | Aug 24, 2022

I park at front st bised Church paid parking

Can I come to social security office and get a copy of my social security number

Otis Olden | Jul 25, 2022
Pamela Woods | Aug 24, 2022

Yes you can but they will mail you your social security card that takes up to 2 weeks

I would like to request an appointment regarding new social security number Next Monday on 4 July 2022 ?

Stella Umutoni | Jul 25, 2022
Denisse Colon | Jul 25, 2022

Its closed holiday

What do I need to make an appointment,i need to request a new social security number .

Stella Umutoni | Jul 25, 2022
Rajiv Kumar Sharma | Jul 25, 2022

Just walkin to the social security administration office. Carry all required documents with you. No online appointment required.

do i need appointment to go to the hartford office to get new SSN card

Susan Kamara | Feb 25, 2022
Omar Graham | Feb 25, 2022

Yes you do......

Do I need to make an appointment or can I walk in?

Romela Dindial | Feb 25, 2022
Omar Graham | Feb 25, 2022

You have to make on Appointment

Do I mail my application for a new social Security card to my local social Security office

Shanta Williams | Feb 25, 2022
Jeffrey Fahie | Feb 25, 2022

You can, I've had the most luck with the main office up in Hartford though.

Hi, I need to apply for a ssn card. (I do not own one before) Do I need to make an appointment with you? Thanks.

Ava Ma | Dec 27, 2021
Curtis Slayton | Dec 27, 2021

Yes. You have to call and make a appointment.

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WHAT ARE THE HOURS ON FRIDAY 8/27?

Debra Sponzo | Sep 23, 2021
CTMC KING | Sep 23, 2021

Closed To Public

How can I get a no ssn certificate

Rubini Corera | Sep 23, 2021
Social Security Administration | Sep 23, 2021

Thank you for your question Rubini. At this time we ask that you mail an SS-5 application with as much information filled out. Please state on this application that you need a "denial letter". We will then mail you what you need. Thank You.

Easthartford social security phone number?

Edwin Acosta | Sep 23, 2021
Social Security Administration | Sep 23, 2021

The phone number for the East Hartford office is 866-706-6759. Thank You.

Did is office will be open now ? Can I go to there apply for my retirement ?

Tuyet Le | Sep 23, 2021
Social Security Administration | Sep 23, 2021

The Hartford Social Security Office is still currently closed to the public. Current options for filing for any Social Security benefits are online at socialsecurity.gov, or setting up a phone appointment via our telephone number.

Can I go to apply for my retirement ?

Tuyet Le | Sep 23, 2021
Social Security Administration | Sep 23, 2021

The Hartford Social Security Office is still currently closed to the public. Current options for filing for any Social Security benefits are online at socialsecurity.gov, or setting up a phone appointment via our telephone number.

My uncle is 65 yaars old and he wanted to know what kind of documents he would need to bring in with him for retiring ??

Dwayne Coward | Sep 23, 2021
Social Security Administration | Sep 23, 2021

Thank you for the question. Please have your uncle call us at 1-877-619-2851 because every case requires different documents. Your uncle can also file online at www.socialsecurity.gov Thank you - Be well

I don’t have my Birth Certificate, can I provide my Passport instead?

Sunny Z | Sep 23, 2021
Social Security Administration | Sep 23, 2021

Thank you for your question. A passport will work. We do need to see original documents. Please call us at 1-877-619-2851 if you need any assistance. Be safe.

Can I call to have my witholding increased?

Claudia LaRocque | Sep 23, 2021
Social Security Administration | Sep 23, 2021

Thank you for your question. A signed form is required to increase your Federal Tax withholding. You can download the form on our website, sign it and mail it to the office at Social Security Administration 960 Main St. Hartford, CT 06103. The form number is W-4V. Be well

For an SSI letter, can you order online, or do you have to go to the office?

Amor Apaza | Sep 23, 2021
Social Security Administration | Sep 23, 2021

Good Morning, You do not have to come to the office because it is closed to the public due to the pandemic. Please call us at (877) 619-2851 and we can mail you what you need. I hope you and your family are doing well.

Is Social Security Office Open

Jason Morales | Sep 23, 2021
Social Security Administration | Sep 23, 2021

The office is currently closed to the public - an appointment can be made in certain situations. Most business can be conducted by phone, mail or online. Please call us at 1-877-619-2851 and we will help you with whatever you need. Thank you and be safe.

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When should I receive my back pay its been 4months since I received my first check

Wolfe Plays | Sep 23, 2021
Social Security Administration | Sep 23, 2021

Thank you for your question. Retroactive benefits vary case to case. Please call us at 1-877-619-2851 so we can look at your case and give you an update. Thank you. Be well.

If you request a “dire need” hearing shouldn’t the judge have some kind of answer and not take a month...so far?? I’m homeless and it’s winter, do they even care

Jeffery Stewart | Sep 23, 2021
Social Security Administration | Sep 23, 2021

Hi Jeff, I'm sorry to hear of your situation. Although the scheduling of hearings isn't handled by our office, we can reach out to the hearings office and let them know of/reiterate your dire circumstance. To do that, we'd need a bit more information from you. Please call us at (877) 619-2851 so that we can ask you some identifying information, access your record, and add a dire need/homeless flag to your case. That could help get you a hearing date as soon as possible. Stay safe Jeff. Hope to hear from you soon.

Can you change over from disability to retirement at age 62

Jeffery Pettiford | Sep 23, 2021
Tansha McElroy | Sep 23, 2021

Yes u can

I need an appointment to get a replacement card. How soon can it be?

Tiff Dukes | Sep 23, 2021
Social Security Administration | Sep 23, 2021

Please call the office at 1-877-619-2851. Most replacement cards do not require an in-office appointment. Please call us so we can assist you. Thanks Be Safe

Anybody know if this place is still open, I heard the new Britain one was closed and I wanted to make sure make this one

Jenna Houck | Sep 23, 2021
Social Security Administration | Sep 23, 2021

Social Security Offices are currently closed to in-person interviews. Please call the local office 1-877-619-3851 and we will be happy to assist you with whatever you need. Thank you

How do I ask an ALJ to do an OTR?

Jeffery Stewart | Sep 23, 2021
Social Security Administration | Sep 23, 2021

Please call the Hearings Office at 1-866-931-2878. They will connect you with the person working on your hearing. Thank you. Be well

In this time, can I send my document to US social security administration? because I want to name change on my SSN card

Katelynn Nguyen | Sep 23, 2021
Social Security Administration | Sep 23, 2021

Generally, yes you can. But please call us here at 1-877619-2851 so we can discuss exactly what you need to do. Thanks

Is the Hartford office doing video hearings yet or starting to schedule in person hearings anytime soon?

Jeffery Stewart | Sep 23, 2020
Jeffery Stewart | Sep 23, 2020

What a joke, people could go everywhere and there’s plexiglass set up. These hearing offices only do a FEW hearings a day and limit the number of people they allow in there to begin with.

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I have moved what do i do?.

Arlene Furey | Sep 23, 2020
Social Security Administration | Sep 23, 2020

Please contact us via telephone at 1-800-772-1213 and we will update your address. Thank you

When does SSI checks come on my rush card

Latoya Allen | Sep 23, 2020
Social Security Administration | Sep 23, 2020

Thank you for contacting SSA - generally, SSI payments are made on the 1st of the month unless the 1st falls on a holiday, Saturday or Sunday then the money is paid on the business day before. There are situations when a payment may not be paid on the 1st of the month. Please call us locally at 1-877-819-2851 so we can go over your payments with you. Thank you. Be well.

Will they be opening anytime soon for in person hearings? It’s not like they can’t schedule a few appointments a day and install plastic shields like everywhere else did. There’s nothing worse than having appointments cancelled in April & June.

Jeffery Stewart | Sep 23, 2020
Social Security Administration | Sep 23, 2020

Thank you for contacting us. Currently, we are servicing the public through phone service or online. Please call us at 1-877-619-2851 or online at www.socialsecurity.gov. We can resolve any issue for you via the phone. Be well.

What address do I mail W-4V form to? I live in Connecticut

Angela Spagnuolo | Sep 23, 2020
Social Security Administration | Sep 23, 2020

Thank you for contacting us. You can mail it to SSA 960 Main St. 2nd flr Hartford, CT 06103 Be well.

I'll be 65 in October. Not going to retire just yet. What do I need to do with the SSA

Susan Baibak | Sep 23, 2020
Social Security Administration | Sep 23, 2020

Thank you for contacting us. You do not need to do anything unless you would like to enroll in Medicare. If you would like to enroll in Medicare you may enroll online at www.socialsecurity.gov Please feel free to call us locally with any questions 1-877-619-2851. We are happy to walk you through the process. Be well.

What’s the mailing address

Daejelle W | Sep 23, 2020
Social Security Administration | Sep 23, 2020

Social Security Administration 960 Main St. 2nd flr Hartford, CT 06103

Do I need to go to the office to change my name due to divorce?

Barbara Schloss | Sep 23, 2020
Social Security Administration | Sep 23, 2020

Thank you for the question. You can complete the process through the mail but we do need to see original documents such as the divorce decree, marriage certificate or probate document that verifies the reason for the name change. We cannot accept photocopies. You can download the social security number application on our website. www.ssa.gov.

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I lost my wallet and don't have an ID can i still get a new social security card

Country Grammer | Sep 23, 2020
Social Security Administration | Sep 23, 2020

You will need to provide a form of ID when you request a replacement social security card. We can accept many forms of IDs such as a passport. Please check our website for the full list. www.ssa.gov

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I live in Hartford. Do I have to go to that office to apply or can I go to any one of them?

kisha eason | Sep 23, 2020
Michael Izbicki | Sep 23, 2020

No, the city you reside in is the city you have to go to so if you live in Hartford you have to go to Hartford.

I have a new born and all he has is a birth certificate. Will that be enough?

Randy Giangiulio | Sep 23, 2020
Social Security Administration | Sep 23, 2020

Hello Mr. Giangiulio, I assume your question is in reference to obtaining an initial Social Security number for your child. If so, below is the address to our website that breaks down exactly what you need: https://www.ssa.gov/ssnumber/ss5doc.htm We wish you and your family a happy new year!

Can i renew my passport here??

Patricio Morales | Sep 23, 2020
Social Security Administration | Sep 23, 2020

No sorry we do not renew passports here. You can renew your passport in many post offices.

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Is disabilted workers a real program?

New Antioch | Sep 23, 2020
Lenore Hartwich | Sep 23, 2020

Yes. Everyone who's on disability can try to work. You need to make an appointment with SSA to discuss your particular case. My daughter is on ssi and has worked 4 hrs per week for over 9 yrs. But still gets SSI cus it's not substantial work.

What is Partial disability?

lenore norman | Sep 23, 2020
Social Security Administration | Sep 23, 2020

Thank you for your question. Social Security pays disability benefits to people who can't work because they have a medical condition that's expected to last at least one year or result in death. Find out if you qualify and how Social Security can help you by using our disability planner on our website: www.ssa.gov/benefits/disability/ Regards.

how do I get my child's social security card

Jayne Rotter | Sep 23, 2020
Lenore Hartwich | Sep 23, 2020

You need to get the list of documents they will accept like proofs of identity. Then call for an appointment.

Do I need to go to the Hartford office to get a replacement card or can it be done by mail? If I need to come in, should I make an appointment? Thanks.

Joan Walden | Sep 23, 2020
Social Security Administration | Sep 23, 2020

Hi Joan, Thank you for reaching out. Although the process can be completed through the mail, it is important to note that your original ID document (One of a US passport, drivers license, state ID card, etc.) must be mailed along with the signed and completed Replacement Card application (SS-5). If you are hesitant to mail an original document, you can always visit our office to complete your transaction, and do not need to make an appointment. I hope you find this helpful and you have a wonderful day! Social Security- Hartford, CT

When I set my dirdeposit info I input the acct number incorrectly. Now my payments cannot be deposited. in order to correct this I must have the "incorrect" number but I don't know it as it was simply a miss-key by me. How can I correct this?

dinah coleman | Sep 23, 2020
Social Security Administration | Sep 23, 2020

Hi Sorry to hear this. Unfortunately, you will have to go into an office with identification and the correct banking information. We can update your account with the correct banking information and make sure you receive any misdirected benefits. In order to change a direct deposit over the phone, our security requirements include you providing us with the account information on the record. In this situation that would be impossible. The other way you can update your direct deposit is through your MYSSA account online. If you have not already done so, go to www.socialsecurity.gov and set up a MYSSA account and you can make changes to your record including direct deposit changes online. Hope this helps.

What do I need to bring to get social security for my son? His father recently passed away....

Brin Davis | Sep 24, 2019
Social Security Administration | Sep 24, 2019

For a replacement social security card, you will need ID for yourself as the mother which is a Drivers license, State ID or passport and ID for your son that contains his full name and date of birth such as a medical record or a school record. We cannot accept birth certificates for a replacement social security card. If this is a request for his first social security card, you will need to bring his birth certificate and the above mentioned identification for him. Additionally, bring his Dad's death certificate so we can see if your son is eligible for survivor's benefits on his Dad's record. Sorry for your loss.

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Can i print my budget sheet on line

Wanda Rodriguez | Sep 24, 2019
Social Security Administration | Sep 24, 2019

You may request your benefit verification - budget sheet online and print it . You will first need to establish a MYSSA account. Please go to our website at www.socialsecurity.gov or call us at 1-800-772-1213 and we can text or email you a link to set up a MYSSA account. Thank you

Will the office text me if my account has been suspended?

thierrylemmons | Sep 24, 2019
Social Security Administration | Sep 24, 2019

Upon your request, SSA will send text with links to online services and program information. This is general information and not specific to any individual's account or personal information. SSA would not send a text that your account has been suspended. If you have questions regarding your individual MYSSA online account and would like to speak with a representative, please call 1-800-772-1234. Thank you

Good morning,Can i change my citizenship information online? i just became a US citizen? Thank's

Yelena Sahakyan | Sep 24, 2019
Social Security Administration | Sep 24, 2019

Good morning Yelena, Congratulations on becoming a citizen! Unfortunately, citizenship changes cannot be done online. Please mail in a completed Social Security replacement card application along with your original documents (ID, citizenship) to make the change. You could also decide to visit our office with the documents and get it done that way. Enjoy your day, Social Security

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I am trying to find out if SSI has any type of emergency assistance. I will be homeless as of Sept 1st 2019 I am on disability I don't have enough money for 1st and last. Is there any type of assistance?

Lori Chris | Sep 24, 2019
Social Security Administration | Sep 24, 2019

In most situations there is not any type of emergency assistance. However, if you are being paid your retroactive benefits in installments, we may be able to pay you some of your back money early than 6 months. Please contact your local Social Security office to find out if this applies in your case. Also, 211 Infoline is a great resource. Call 211 and explain your situation. They are aware of all the local programs and agencies that may be able to help you. They can provide you with referrals. All the best to you.

How can I report a fraud about SSI applicant who is homeless and receives SSI

Luis Feliciano | Sep 24, 2019
Social Security Administration | Sep 24, 2019

You can make a report of fraud online: https://oig.ssa.gov/report or by calling the fraud hotline at 1-800-269-0271. Thank you

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where can I get the lost social security card replacement

Ozair Ahmed | Sep 24, 2019
Hartford SSA | Sep 24, 2019

You can come into 960 Main St 2nd floor if you live in the Hartford area. We will need to see your driver's license, state identification or passport. If you are an alien, we will need to see your immigration documents. Please bring all originals as we cannot accept photocopies - thank you

How to check the status of my hearing

Bernard Cooper | Sep 24, 2019
Hartford SSA | Sep 24, 2019

You can call and request a status

my question is if i need to get an award letter for my self stating how much i make a month do i need a id card or can i just give them my s s number

lisa | Sep 24, 2019
Hartford SSA | Sep 24, 2019

If you request the verification over the phone, it will be mailed to the address on record and we will need the social security number. If you come in person, we will need an ID. You can request this information and print at home via out website www.socialsecurity.gov via your MYSSA account. This is the quickest way. Regards

How long before my elibale birthday should I apply?

Rod Fuller | Sep 24, 2019
Kyle Logan | Sep 24, 2019

More Medicare, 3 months before your 65th birthday. For RIB, that depends on your financial needs however you can no apply before your 62nd birthday.

How long is average wait time.

Rich Krystanowicz | Sep 24, 2019
Hartford SSA | Sep 24, 2019

The average wait times depend on the reason you are here, the day and month. The wait times vary greatly. Most business can be conducted on our website www.socialsecurity.gov. The best times to come are early in the morning or late afternoon. Regards

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How much for a social Security card ?

Azon Harris | Sep 24, 2019
Catalina Buturuga | Sep 24, 2019

Do you know how much for a social security card?

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I lost my ss card. Do I have to pay for a replacement.

Julia Mendez | Sep 24, 2019
Craig Diederich | Sep 24, 2019

There is no charge for a replacement

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Does it cost anything to get my social security card

Lisa M | Sep 24, 2019
nyesha graham | Sep 24, 2019

No

Do they have a fax number?

Stan Welch | Sep 24, 2019
Hartford SSA | Sep 24, 2019

Yes, 860-522-6420. Often we need to see original documents so it is best to check first and make sure we can accept a fax. Regards

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I have 5 soc sec checks from 2013 that were not deposited. Are they still valid?

allan packman | Sep 24, 2019
Ana Quinones | Sep 24, 2019

You would have to call the social security office and let them know they were not deposited and how long are they valid for, and also check with your bank.

can I get a new ss card for myself and my daughter

john cavalieri | Sep 24, 2019
Paul Hatch | Sep 24, 2019

Yes

What do I need to get my social security card

Tasleema Fareed | Sep 24, 2019
Santos Borges | Sep 24, 2019

To show proof that you the person you claim to be... like your ID.

what identification do i need to go to the social security office in Hartford Ct and sign up for my SSRI retirement benefit?

Russell Mace | Sep 24, 2018
Amy Donahue | Sep 24, 2018

Hi. You need to bring A drivers license or state ID and proof of address. Birth certificate.

I have an appointment tomorrow the 29 but fogot the time

Jose Picorelli | Sep 24, 2018
carlos torres | Sep 24, 2018

They open at 900 am be at the building 800 ,am and get a number

Can they issue a repacement social security card on the spot?

shelikestostirthingsup _ | Sep 24, 2018
Hartford SSA | Sep 24, 2019

The cards are mailed from Baltimore and you will receive it in 10 - 14 days, It is important to make sure the name of the person requesting the card is on the mailbox. Sometimes, the postal carrier will return the card if they do not see a name. Regards

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