Nexstep Coastal Spine and Pain Center

Category: Pain management physician

Address: 13241 Bartram Park Blvd #1101, Jacksonville, FL 32258, USA

Phone: +19042888311

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–12PM

Saturday: Closed

Reviews

Linda Dell

Jul 18, 2022

Dr.Sanchez is a very caring doctor when it comes to her patients, she really love her job.

George Skinner

Jun 21, 2022

I have been working with Dr. Muenz since the day he came into my life over a year ago. Having previously had both my hips replaced several years ago, I was having pain that was as severe as the bone on bone pain I had endured prior to the replacements. Any one who has experienced this knows what I'm talking about. I could not find an Ortho that would see me as I discovered that Orthos do not work on another doctors work. I was suffering in pain and eating Motrin like candy figuring that this was my fate. I went in for a regular appointment at my PCP and I must have been just radiating pain as the new doctor on board (Dr. Muenz) asked me a couple of questions then told me it will probably hurt as he put his finger right on the source of the pain. To make a long story short, a couple of appointments and injections later it was like I had a new lease on life. I do believe that it was the Man Upstairs that guided me to him or him to me, (whatever) and made my life doable again. Their aren't enough stars to give to this practice in general and Dr. Muenz in particular. Every Sunday I pray in thankfulness for the association that brought a skilled physician and a patient in dire need of treatment together.

Paulette Simpson Gamble

Jun 20, 2022

STAFF IS NICE, CURTEIOUS AND, FRIENDLY...NEVER CROWDED...I WOULDN'T CHANGE IT FOR THE WORLD💜🦋

Thomas Lewis

Feb 9, 2022

A class act. Compassionate professionals.

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Questions & Answers

Do you accept Humana Gold SNP (Medicare)?

Beth Zelanko | Jun 24, 2022
Hugh Holton | Jul 24, 2022

No I'm sorry they don't

Does anyone know what health ins they are taking now? 2 years ago they quit taking unitedhealthcare. I heard they are taking it now again.

Joni Sheffield | Feb 24, 2022
Hayley Hancher | Feb 24, 2022

I just updated my insurance with them on the patient portal, and I did see United Health Care on the list. Better to call them and make sure or check on your insurance account website and see if the providers accept your plan.

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Has anyone else had problems with prior authorizations and or the office staff?

Sarah Bowers (Rain) | Sep 22, 2020
Alan White | Sep 22, 2020

I myself haven't had any problems!!!

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Why won't they help you when your in pain everyday cept trigger point shots but no pain meds?

Mark Brown | Sep 22, 2020
Georgeanne Vasquez | Sep 22, 2020

I get meds and nerve blocks. They are there to help. They have helped me with my spinal injury.

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Do they always leave patients in opiod dependancy management out to dry EVERY TIME? R THEY THE MOST UNCARING PRACTICE? Do u ALWAYS hang up on patients & falsely accuse them of mismanaged meds? 🤔

Sarah Bowers (Rain) | Sep 23, 2019
Justin Obermeier | Sep 23, 2019

Im sure that is just a rhetorical question however, I haven't had any problems with them. The only issues I have had is with insurance companies. Just bring in your meds and do what they say and you shouldn't have a problem.

Will they help you get prior authorization to have an excluded medicine added to your insurance policy?

Chelly Callahan | Sep 23, 2019
Barbara Rush | Sep 23, 2019

They have been really nice to me about getting me proper help. Also getting medicine approved through insurance.

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why don't they answer their phone..Tuesday @ 8:30 to 11:58..or call back..

Barbara johnson | Sep 23, 2018
Meredith Coplien | Sep 23, 2018

Their morning appointments are packed and their phones can only be answered so often. I've been in the office where two girls were answering phones and other lines were still ringing

Will they continue to give pain medicine

Darrold Jackson | Sep 23, 2018
Mark Brown | Sep 22, 2020

No

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