Address: mall, 793 Iyannough Rd, Hyannis, MA 02601, USA
Phone: +15087717077
Emma Gravina
I hate to leave any type of negative review at any establishment that I feel like have hard working people, but this was a little bit ridiculous. Today I went into this buisness on my lunch break from work. I asked the man working if they took cards since I didn’t have cash, and he said yes! So I followed him over to the chair, for a 15 minute back massage for 25$. The massage was amazing, and the guy working was incredible. When I went to check out, the woman checking me out said “no tip?” And I said no can you please put 10$ on my card? She goes “didn’t you read the sign, we’re cash only for tip” I apologized and wasn’t aware when I walked in. I then proceeded to tell her that my dad works near by, and that I could bring the money for tip within the hour. She refused to let me leave while I frantically called family members hoping someone could bring me some cash so I could get out of there asap, since I was on a time crunch being on my lunch break. After 3-4 phone calls later no one was available to bring me cash. She told me I could go to the atm down in the mall but I only had my credit card on me. Luckily another very nice man offered me venmo, which of coarse with todays luck, wouldn’t process. I finally was able to send him the money over Apple Pay and I sent 15$ for a tip for the trouble. Last time I checked, tips aren’t required, and to the woman working, you made me feel extremely uncomfortable and unwelcomed. If I didn’t have the money to tip I wouldn’t treat myself to a service, but just as a reminder, I paid for the service and not letting someone leave your establishment without tip is completely illegal. DO NOT walk through the front door if you don’t have cash in hand. I was harassed to tip, even though I was trying to tell them that I could, and would tip. Really sad ): I was excited that I had found a place that offered shorter services and now I feel like I can’t go back to this place because of how intimidating they get over a tip. THE 2 MEN WERE INCREDIBLE AND ACCOMMODATING, the woman? Not so much.
Crystale Barnicle
My husband and kids got me a gift certificate Christmas of 2020...I just used it today and I was such an AMAZING 90 minutes!!! I will definitely be doing this once a month!!!
Romane Forbes
Bring cash for tips. I have pain in my foot when I stand on it for long period and they massaged my foot, It was really good
Lawrie Molle
I like places like this. You get to choose how much time you can afford. The only thing that's challenging is the lack of communication that you can have with the person taking care of you. Everybody is very kind and when I had mentioned that I wanted to have somebody that I could speak with they of course said that they would talk to the person if it was something specific. I would love to get a longer massage however I feel that communication is necessary. I will continue to go back for a quick fixes. Until I have somebody I feel truly comfortable with. No matter what that person did a great job for the 30 minutes that I did on the chair. A lot of pressure point which is what I had needed at the time. If you have found my review helpful please give me a thumbs up 👍 and feel free to follow me for future reviews.
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Absolutely, starting at $80/ 1/2 hr
I went to the mall yesterday and they're open.
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