Brooklyn Fare

Bernhard Birkeland

Great grocery store. Everything you need ++

wannaescape

👍👍👍👍

Roselyn Fortuna

I have video of the conversation I had with management but I can't post it here. I believe they reported my last review and had it removed by claiming that I was making false claims. I have stopped myself from giving this place a bad review since I have been coming here since it opened. However, I have had several very bad experiences at this supermarket to where I've decided I won't be returning to the store again. This supermarket places their trash on the street behind the store, which happens to be the street where I live.I have talked to them about how dirty they keep the sidewalk. Even after the most recent incident where I fell, they continue to leave trash and liquids on the sidewalk over night into the next day. Last year I reached out to the supermarket, via email and then by calling the manager to ask them to do a better job at cleaning up the sidewalk. I have posted pictures from July 2021 through August of this year showing how they leave the sidewalk full of food and all kinds of liquids. It makes the entire street smell horrible, especially in the summer and it attracts a lot of rats to the block. Two weeks ago I was walking down the street and the manager and an employee were out there power washing the sidewalk, they coated the sidewalk in some solution and did not place any sign to warn people walking by. I ended up slipping and falling on the sidewalk, all of my clothes was covered in black liquid dirt from the mess they had left on the sidewalk. I had to throw out my new clothes and tote because they were ruined. Back in 2019 was the first time I had a jarring experience in this store. I went twice in one day, once to get breakfast and another time to buy milk. The second time, as I left the store, I was approached by a young man I had never seen there before. I believe he is related to the owners or in upper management. He told me he had to search my bag because someone had said I had stolen a bagel. I never passed by the bakery the second time I went in so I was confused and did not allow him to search me, but I showed him both of my receipts from that day. He simply walked away after that, without an apology or even an acknowledgment of his error. I have had other bad experiences here, and dealing with customer service has been surprisingly confrontational and/or unproductive. They don't seem to value their customers and don't make any genuine efforts to resolve matters brought to their attention, not even for a long time customer.

TheRevenger Dreams (TheRevenger)

Horrible. Stolen my beer away from me and I just honest customer. They shouted and threaten me for no reason.