HealthSource RI

Category: Health insurance agency

Address: 401 Wampanoag Trail, Riverside, RI 02915, USA

Phone: +18558404774

Opening hours

Sunday: Closed

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: Closed

Reviews

King_m

Sep 19, 2022

Went today had the best experience with one of there worker called andrea helpful and kinda

Carmella Iacono

Sep 7, 2022

Went there for 2+ hours and walked out without health insurance as who can honestly afford 1300. a month. That’s not affordable

Joy Beaudreault

Aug 29, 2022

I recently needed to update information for my account and I was connected with the sweetest lady named Brittany! She was so kind, encouraging and so patient and helped me with so much! It was overall a really great experience from beginning to end! Thank you so much Brittany!!

Drew

Jun 1, 2022

Edit to respond to HSRI: The pandemic started *two years ago.* Let's see what Oxford says about "walk-in." 1: (especially of a storage area) large enough to walk into. "a walk-in closet." No, that's not it. How about this one? 2: (of a service) available for customers or clients without the need for an appointment. "a walk-in clinic" Well that's more appropriate but it doesn't apply here, does it? If you need an appointment, then it isn't a "walk-in" is it? No. No it isn't. "Walk-in" means you can "walk in" and get service without an appointment. Clearly this organization has a lot of trouble with organization, paperwork, customer service, and that sort of thing. Maybe a great first step would be buying someone there a GDMF dictionary. Christ this is people's health you're dealing with here.

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Questions & Answers

So I came in person been waiting since 130 and stI'll waiting unprofessional this is something the channel 10 iteam should investigate

MickyMari R | Sep 23, 2018
Nicholas Z | Sep 23, 2018

One of the channels did. Keep complaining to your elected officials. Remind them you can vote for anyone you want, not just them.

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I cannot get through by pihone or the internet to make a payment!!!!!! I have been trying for days. If I mail it and it is considered late I will be contacting the Atty General's office. THank you.

Janet Vilandre | Sep 23, 2018
Nicholas Z | Sep 23, 2018

Keep making the complaints. The RI lawmakers dont care and the only way to fix this obviously broken system is to complain. Someone will eventually have to listen.

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On hold for over 2 hours, 2 days ago. They finally call me back today to put me on hold again and then dropped the call. What is going on in this office?

Alysun Leclerc | Sep 23, 2018
D Aschman | Sep 23, 2018

That is normal. I have spent entire days trying to get through.

For some strange reason my insurance was canceled as of march of this year. I didn't get an notification in the mail or e-mail saying why. How do i go about re applying

Anthony Silvia | Sep 23, 2018
jillian harte | Sep 23, 2018

Did you get it reinstated? Same happened to me.

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Any Rhode Island’s residents can apply? What’s the criteria used to select or qualify for these programs?

Maria Maria | Sep 23, 2019
Norma Robles | Sep 23, 2019

Yes anyone can apply. If your receiving SSI, Medicare or SSDI you need to apply at DHS

can i make an appointment

Ali | Sep 23, 2018
Nicholas Z | Sep 23, 2018

Yes.

Do you half to re apply for Neighborhood health insurance for 2018?

Patricia Barlow | Sep 23, 2018
Miasofia Silva | Sep 23, 2018

Yes and soon. Or u miss it.

i made an appointment for this morning and was told they would send a text the day before but i have not received any text, Do I still have an appointment for today at 9:30 Christopher Dilullp

Kathy McL | Sep 22, 2021
Kerley Vinas | Sep 22, 2021

I agree, your appointment should be intact. I was there last week and they were very helpful.

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Does anyone know where else to get affordable health insurance cuz I make $300 a week take home and im being told $100 a month plus $1,000 cap which means im paying $1,000 out of pocket

Donna Amore | Sep 23, 2019
Hi | Sep 23, 2019

Get a better job, preferably one with health care where the employer pays a portion.. health insurance is a joke all the way around. This place is just a medium. They dont charge you. They get a kick back from going through them. You can always go directly through the source and see what each has available for you to choose. Call blue cross or neighborhood or who ever directly. However dont expect the prices to change much.

Why did my Snap got lowered to $89.00 for April 01 2019

Sylvia Rivera | Sep 23, 2019
Sylvia Rivera | Sep 23, 2019

Why did my Snap benefits got lowered without any notice.

What happens if you dont pay by the 23rd cuz of lack of funds or forgot?

Emilylucy23 Outfkirt | Sep 23, 2019
Jessica Mihalko | Sep 23, 2019

As long as you are not 30 past due from the last payment that you made. It also depends on if you receive APTCs. You may want to call in to find out.

When you have state medical, do you get a dental card?

Samantha Dugan | Sep 23, 2019
Louri Graham | Sep 23, 2019

Worst place 2 work for

Is there a grace period to pay your bill?

J0ANNE HARLOW | Sep 23, 2019
Krystal | Sep 23, 2019

60 day grace period

How I pay my premium coverage

Lourenca Brito | Sep 23, 2018
Jay Abate | Sep 23, 2019

Go to any CVS in RI

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I have united health care do I have to reapply

Deb ANGEL | Sep 23, 2018
Nicholas Z | Sep 23, 2018

Yes.

How does one upload documents to this office?

Gary Rebello | Sep 23, 2018
Takeia Collins | Sep 23, 2018

You can take a picture or scan it into a computer. Which doesn't matter because they will tell you they haven't received whatever your trying to scan regardless of the item being posted as requested. They are complete careless fools

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Where is the Wakefield location?

Elizabeth Asher | Sep 23, 2018
Nicholas Z | Sep 23, 2018

I would check the website to see if there is a Wakefield location. To my knowledge there is no Wakefield location. During the enrollment period there may be a temporary location.

What time you open in the morning

Henrique Dias | Sep 23, 2018
Nicholas Z | Sep 23, 2018

8 am

What is a navigator?

Alicia Dubuque | Sep 23, 2018
Nicholas Z | Sep 23, 2018

A simple Google search explains a navigator is an actial human being who will help you through your journey through the minefield that is Rhode Island health insurance.

I never got a bill this month. Fortunately I sent my payment in anyway. WheyI called they said they went out late. Why is that?

Erin Bachini | Sep 23, 2018
D Aschman | Sep 23, 2018

Because the computer program still isn't functioning correctly after a year. Thank your governor who pushed it out too early and doesn't care.

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What is the copay for urgent care.

Barbara Clesas | Sep 23, 2018
D Aschman | Sep 23, 2018

HSRI won't be able to answer questions about benefits. You need to contact your insurance company directly by calling the number on the back of your insurance card, or by going online.

How do I get a prescription approved

Betty Mayer | Sep 23, 2017
Nicholas Z | Sep 23, 2018

If you want name brand your doctor must specify name brand. Otherwise, if denied, your doctor must explain to the insurance company why you need a particular medicine.

How can I get another proof of insurance card

April Auclair | Sep 23, 2017
Nicholas Z | Sep 23, 2017

You should be able to log into your account online and get one that way. If not and you have to call, good luck.

Where's my bill for this month

Vanessa Proto | Sep 23, 2017
Nicholas Z | Sep 23, 2017

Try getting it through your online account.

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